Contact Circle Invest Support

by Darthvidal

Buyer BEWARE!! First off, there is absolutely zero app support, it takes like a month to get an email back from support, and then days to actually get an answer to your question, let alone an actual resolution. But, my biggest issue by far is that their price for ETC is way off, for at least 48 hours now! ETC reached $35 per coin, and now I want to sell, but Circle Invest is listing it at $29 despite every other app and exchange having the correct prices listed, just over $35. I’ve been emailing both circle support and Voyager, who’s supposedly purchased the company, but no answers from either, nor amy of their Twitter support accts. This app has my money and won’t give it to me unless I accept a $7 less per coin price, which is absolutely robbery!! This app also won’t let you access your own coins, that you’ve purchased with your own money. I’d stay away from this app if they didn’t already have over a thousand dollars of mine!! Use a crypto exchange that actually lets you access your coins. Good luck.

by Brosefstalin08

I've literally read through both the Circle user agreement, and the Circle Invest user agreement now, and found absolutely nothing in there about restricted activity that I could have committed. My only 2 explanations at this point are 1.) I didn't update my previous address to my new address in time and that was some sort of BS red flag or 2.) Your app secretly collects information from my phone, and saw that I had a Bitcoin wallet that was Tor encrypted. (Samouri.) Mind you that this doesn't violate the user agreement because I didn't even use circle pay to make payments through a Tor browser, nor am I even a circle pay customer. Both are unacceptable reasons to close an account. Yet, I'm left to speculate because they refuse to give any information whatsoever.
Also, the KYC/AML verification for this app is beyond typical verification I've seen from other apps.

by Fibbleton

Even though this app isn’t advertised to let you do so, it’s a little whack that they don’t even let you withdraw the crypto you purchase despite the ridiculous amount of verification information and fees. All you can withdraw is any money you have deposited and gained from investing. BTC and other cryptocurrencies’ development isn’t going to continue if people just buy it and let it sit there, cryptocurrencies should be able to be used as an alternative form of payment, and it blows that just as many places have started accepting BTC as a form of payment, all these regulations roll out that normalize the inability to withdraw the crypto you have purchased. I’m leaving one star for visibility so that other people won’t be misled.