Poplin for Laundry Pros Reviews

I Have contacted support at least 10 times over the last 2 days and have not heard one word about my issue. All i received were canned emails. There is no support for workers. I have tried calling the customer support number just to get a human and there is a message that says they aren't taking calls. What is a person supposed to do???

Hello, my name is Zachary C. I have been a sudster since Dec 2021 I believe. To give some background about me. I am a single full time parent to a 2 year old born March 2021. That has been the biggest blessing of my life even more so after loosing a child in March 2020. Although her mother is in the picture I am the one with completely responsibility for everything. 24-7 it’s all one me as well as every dollar it takes to raise her. I don’t get any financial support either from her mother. I have been so greatly blessed for this company and what it has allowed me to do. Which is be with my daughter during her younger years while she learns to grow and speak and become the person she will be. I have used this job to pay my rent and almost all of my bills for the last 5 months. This week without anyone communicating with me or letting me know my account was put under investigation for a order being delivered late. I have more than reasonable expectation for why it was late. I was in contact with all my customers the whole time and everyone was completely understanding. One customer reached out to CS about this but they were still understanding and even still tipped me. After realizing I wasn’t getting order and my account was shut down i than started reaching out. I spoke with someone who insured me it would be back in 24-36 hours after the order was delivered so I was feeling much better. Just to add I had 600$ on my account that was for my rent that I was not able to send out to my bank account because of this I had to pay my rent late for the first time ever. I sent easily 20 emails to support begging for someone to help me with getting my money and to speak to someone further about my account. After getting little to no response I got an email saying my account was disabled and wished me luck. I never was able to even explain to someone other than the person who promised my account would be back up and working in 24-36 hours why the order was late. I never got to speak to anyone and after they deactivated my account they also block your email so you can’t reach them. Which is why I’m posting here. This has been so devastating I can’t begin to explain it. I have many many regular customers who love me and are reaching out to me trying to understand what’s going on and why I haven’t accepted there order. I have had a few late orders but with them late orders I have always always made it right with the customer. I have had delivered late to have a customer still request me the next time. I have never been significantly late and I have never not communicated everything to my customers the whole time. I just can not believe that this is the way anything was handled and I am really praying that someone will see this and talk to me further. This last month my mental health has been not my normal as the month of March just isn’t easy for me so I know I wasn’t on top of my service the way I normally am but i surly wasn’t doing a disservice either. I hope someone will see this and get in contact with me I am Zachary C from New Jersey and I am in the top 10% of the year. If someone doesn’t get in contact I just will say thank you for what you provided me during my time with you. Which was time to grieve and time to be with my child who needed the extra love from a parent at this time in life.

Wage theft, no support line for the workers, no protection or extra precautions for the employees so the customers don’t have room to complain. They don’t listen to there employees they don’t even have a real support line to help someone with there problems.And if a customer says that something was wrong they are fully refunded. That refunded money came out of my check my entire check. And nothing has been done to further compensate me no apology or nothing just lies and deceit. Please do not work for these people please

Horrible Company 🤷🏽‍♀️ I Might Switch To Laundry Care or Push Laundry. 1. Customers get to lie about things that aren’t even true and for that we get points/star ratings deducted. 2. We only get paid 75 cents a pound & They take some of your Tips. 3. App is glitchy not only with the white blank screen, But with the notifications 📣 and also some customers request you but your not able to see their notifications and when you do it to late they are not sitting in the app no more. 4. Customer Service Sucks ( They do not help you resolve anything ). 5. We have to buy own supplies & They don’t pay for gas ( We Do ! ). A lot of other Things but believe when you read other people reviews on here that SudShare do ( Lie & Steal ). They do exactly just that !!! 🤦🏽‍♀️

You only get paid .75 cents per lb plus tips (if customers decide to tip). You will spend money on laundry detergent and other laundry supplies. You will not get reimbursed for your expenses. You will not get reimbursed for gas or mileage. Anything u spend is a tax write off. You wont see any profit unless you have multiple customers who tip well. Otherwise avoid this company. You’re better off driving for UberEats or DoorDash.

You only get paid .75 cents per lb plus any tips (if customer decides to tip). You supply your own detergent and laundry materials. You will not get reimbursed for gas or for miles driven. You will not make any money, you will spend more than you make. You’re better off delivering for UberEats, DoorDash or GrubHub. You will make more by the hour.

What you get paid is a joke. $22 for 2 loads? You have go to be kidding me. This company needs to value employees over customers. I mean its a GREAT deal for the customers thats for sure.

BE AWARE before signing up for this company. I was hopeful, ambitious, excited, and motivated to start working for SudShare. I loved the idea of having the flexibility to work from home at my own pace. However, the reality was: This company is an absolute scam. You waste your time and energy for pennies. On top of it, they have the audacity to criticize your work, when they should be GRATEFUL they even have a single employee working for them!!! This company is absolutely brainwashing - they try to instill into your mind that you'll make "$20-$30 an hour" or that it's "Good Money" - and I'll tell you what... I made $75 (plus as $25 fee I added due to unsanitary conditions of this ladies laundry - so $95 )after doing a WEEKEND worth of laundry (100lbs), buying expensive detergent, ribbon, bags, and name tags required by the company (and a scale too if you don't already have one - ALL to which is NOT reimbursed to you), driving 25 minutes each way to pick up, bring back to my house, then drop off with gas prices at almost $5 per gallon, wasting my electric and gas bill, and also WASTING MY TIME FOR NO INCOME. This company claims it protects Sudsters (washers) from unsanitary laundry - which is COMPLETELY false. Let me tell you something, IT IS NOT worth potentially bringing something into your home (BED BUGS, LICE, COCKROACHES, ETC.!!!) This ladies laundry I picked up was DISGUSTING - I mean ABSOLUTELY DISGUSTING!!! Going back to the very beginning, I want to also address how misleading this company is. Before you go to pick up an order, they tell you how many bags you'll have to wash. The order I picked up said "3 bags" for an estimated payout of $90. Well, to me that didn't sound bad - as I figured it would be three standard laundry baskets worth of laundry... When I got there, after driving 25 minutes, I was dumbfounded... These bags were ENORMOUS and extremely heavy. I'm talking 40-60lb bags. I was so upset. I couldn't cancel the order, as SudShare states once you accept the order, you have to proceed or basically the app will fire you. I figured I would proceed, as this was my first order with Sudshare, but the nightmare continued and worsened as the order went on. While sorting out her laundry, there was a mound of sand dumping all over my floors to begin with - the laundry smelled TERRIBLE as if it was sitting out for a while. It was damp, musty, filled with pet hair. There were bottle caps and wrappers (to which could have damaged my washer and dryer) ---- THEN, as if that wasn't bad enough, there was a LIGHTER in my washer after doing one of her loads, THEN A WET BABY DIAPER within her laundry ---- TALK ABOUT DISGUSTING. I had to literally disinfect my entire basement and it took so long to get the STENCH of her nasty laundry out of my house. So gross!!!!! To say the least, I was infuriated when I reached out to customer service. They made me negotiate the fee with the customer for her unsanitary laundry. The client has to "accept" the fee or it can't be added. I think this is disgusting. This company literally doesn't give a crap about it's employees. They don't protect us at all. They don't care. They don't pay. THEN they had the audacity to state that my laundry "wasn't folded" in the delivery picture. My account was "flagged" and given a warning. I almost spit my water out of my mouth. I literally organized this lady's laundry into categories and tied them with ribbon so they wouldn't fall out everywhere when she opened the bag. You couldn't see through the bags clearly enough at all to make that judgement. They just accused me without looking further into the situation at all - to which their accusation was also completely false. This company is lucky to have anyone working for it. I literally can't say enough bad things about this company. My experience was so terrible. This company needs to be literally shut down. It's not even equivalent to the minimum wage when it's all said and done. For anyone thinking about signing up for Sudshare, GOOD LUCK!!!! You aren't making the profits. The COMPANY is.

Waste of gas! It’s volunteer work at its best! I am an independent worker through the SudShare platform and it has proven to be biased and dismissive of their workers! Not only do customers NOT pay for their laundry completely, they are allowed to negatively review you several times. With only a week on the app I have backpedaled and spent more than I could be compensated 😩 They limit you to how much assistance you can get through a chat window, it takes all of the available chats to rectify 1 situation...I will NEVER recommended this app and will review it on EVERY website possible to warn others of this rip off! The economy is already taking a hard hit, but to slave drive your workers and allow them to be slandered and business negatively affected is just plain unfair! BEWARE of SUDSHARE!!!

No kankakee illinois in my area 😢

Total scam owe me 365$ won’t pay do not work here

Sudshare is a scam! I understand you need the extra income but do not waste your time. *customers have unrealistic expectations- you drive miles to pick up laundry, sometimes the bags are extremely heavy and you have to take them down stairs/elevators. You’re only required to provide tide detergent but customers emphasize that they love to smell softener strongly and they want dryer sheets to be used. In order to get a positive rating you’re forced to provide these things, not to mention plastic bags, bows and name tags to “uphold company standards” all at your expense. *unfair rating system- customers get to rate your service, majority of the time it’s the people with the most absurd request that don’t tip. Laundry is disgusting and gross, I wouldn’t encourage anyone to use their washer/dryer at home. Customers will lie on you and abuse the insurance portion of the app. When that happens sudshare believes “ the customer is always right” they’ll immediately hold your payments, yes the hard earned money you SLAVED for at your expense. They’ll pretend like they’re investigating for a few days and then they’ll remove money from your account and give it to their beloved customer. The leaders of sudshare are extremely unprofessional. They are not above the law!

The worst!!! Don’t work for them. They are thieves!!

Horrible company to work for. Customer service is a complete joke. They give u 60 seconds to accept an order before its automatically booted off to someone else including the customers who specifically request u in the app. They lie, cheat and steal. They promote acts of bribery to get more money. Sudshare loves to punish its workers for anything and everything. U have to respond back to every single message sent by the customer within 1 hour of receiving it even if they send a message in the middle of the night while ur sleeping. If u don’t respond they deduct massive amounts of hard earned points. They deduct points if ur customer either doesn’t tip u or doesn’t leave a big tip, which is BS if u ask me. They take a huge portion of the fee the customer is paying and give the workers the rest. I’ve had customers complain to me about how the app asks them to tip as if it’s just expected. Forcing customers to tip is ultimately what gets us NO TIP at all. If there is a complaint about something they do not investigate at all. They automatically deem u guilty and hand out the maximum punishment possible. U r not allowed to defend yourself period. They flat out do not care about u. It’s all about the money honey. They deactivated my account due to a conversation with a customer that had nothing to do with Sudshare or laundry and they took a small piece of it and twisted it around. They revoked his payment from balance right before terminating me. It took me forever to figure out what was going on because I still was getting notifications about open orders which several of them were personal request orders from my repeat customers which they ended up booting them off to someone else which cost me to lose quite a bit of money not to mention I had over $400 worth of earnings sitting in my account for the work I’d done this week and they shut off my ability to retrieve my money. They also claim they reserve the right to not only without any earns but to take ur banked money if they choose to. So just beware of that. I’m supposed to b getting my money paid out on Friday and it better show up in my bank account because if it doesn’t this company will absolutely positively regret every decision it’s ever made when it comes to screwing over its workers. I will burn this company straight to the ground if they steal my $400 earned money. NOT TRUSTWORTHY~NOT WORKER FRIENDLY~PROMOTES BRIBERY~CUSTOMER SERVICE IS A BUNCH OF ILL PROGRAMMED ILLITERATE ROBOTS~HORRIBLE COMPANY TO WORK FOR !!!

I currently just started with SudShare. I completed a customer clothing. He provided the Gain pods , softener and sheets . First I was contacted by SudShare not to deliver his clothing because his card declined . Finally the next day his card went through. I delivered his clothing. He left a poor review stating his clothing didn’t smell like the detergent he provided! Really ? I used his detergent and folded his clothing so well . Guess what? I was penalized! I’m done !

I had 1 order to the customer Tina in Springfield Ohio. Lied and said that laundry wasn’t folded and smelled like smoke. She had the audacity to say when she dog hair all on her clothes and holes on all her clothes and stains. But sudster hasn’t paid me after I brought all the materials I needed for the job I couldn’t have just saved my money and gas and went DoorDash with a company that pays their employees. SudShare are some crooks.

They do not treat their employees well at all. You drive super far to make $30 after you spent money on gas, laundry detergent, clear bags which you can't find anywhere, and hangers etc because they are not provided. I was given an order that was extremely unsanitary. Ended up taking the order to the laundromat because I did not want to wash my children's clothes in that washer after it was used to wash urine, vommit, and feces heavily soiled on bedding and towels. With washing 4 loads and drying, gallon of bleach, and a whole $10 container of detergent I got paid 15 with tip. It cost me $20 at the Landry mat $15 in supplies and $10 in gas to get to this man's location. I emailed support about the issue and I received 0 response they should be more accepting and helping of their employees when it comes to items like this I'm going to be following a complaint with the Better Business Bureau if I am not reimbursed from my laundromat cost and the supply cost

DO NOT WORK FOR THESE MOTHERFUCKERS!!!!!!!!!!!!!!!! They admitted to blackmail and said they are very fond of it. I will be suing!!!! This is ridiculous.

I saw sudshare’s post on the internet. My brother in law is ill at home and requires 24/7 care we need good reliable laundry service! We called for pickup in the Bronx. No response no pickup. Sudshare if your company is having problems please release my sister’s info she trusting gave you on Sunday 9/12/21. I feel bad that I recommended your service to her for her husband who is ill.

I've been working at SudShare for a few weeks now, and overall, it's honestly pretty great. It's a fairly new startup, so there are a few minor glitches every so often, but the system as a whole runs quite well, and the company culture is very supportive. You will sometimes get frustrating customers, but as long as you can deal with that okay, you should be fine. It's not for everyone of course, and you should be aware of that going it, but if you enjoy doing laundry at (for the most part) your own pace, Sudshare is legit, imo.

Sudshare uses employees! They are liars and thieves.

I worked with the app since May, only got 2 orders close enough to my address to do. The last order I got I received an email about my account being closed. I spent over $20 of my own money to do it and there were POOP in the underwear…… and rips in the butt part. VERY strange and GROSS. No human should HAVE to do that especially when my 4yr old daughter was with me and could have touched it. There’s no way to cancel an order so I decided to do it anyway then The app says you have until 8 PM to drop it off. I told the man that it was going to take me longer then 3PM To bring them to him he rushed me and HAD TO HAVE THEM by 4. So as a result they were still slightly damp and that’s why I’m not getting paid AT ALL. This is just shocking during covid time and you wouldn’t think a company would treat anyone as bad.

Piece of fucking shit company they steal from workers and dont respond to any messages or calls. The phone number to call is literally a dead number. You will be shut down and you will not be paid and there is nothing you can do. Fuck you sudshare if i ever find out who works for them i will make their life hell personally

What a great concept but horrible company, app and support! Happy to have let many people in my area and my clients know, how disgusting of a company this is!

They don’t care about anyone but the client. You work your ass off to help someone, spend your ass driving over 40miles, kiss their ass and they'll still throw you under the bus.

I HAVE PROOF THAT SUDSHARE GIVES INCENTIVE TO EMPLOYEES WHO WRITE FAKE POSITIVE REVIEWS. THEY WILL TRY TO DISCREDIT/BURRY THIS REVIEW. I HAVE PROOF THAT THEY BLOCKED ME AND OTHERS ONLINE WHEN WE ASKED FOR CUSTOMER SERVICE. I placed an order with SudShare on 06/28. It was picked up a few hours later. Everything was fine til the next day. The Sudster was on his way to drop off my laundry at 7PM. At 8PM he said he'd be a tad late. 8PM is the last hour a Sudster is meant to drop off laundry according to SudShares website. Between 8:30PM-11PM, the Sudster stopped responding. Worried, I called the customer service number. No answer. The Sudster dropped my laundry off at 11:30PM, gave me a bullcrap excuse about how he was in a traffic stop the whole time. He said he has one of my jackets and would come back the next day to return it. He didn't say why he kept it, nor did he ask me if it was okay to come back. I'm fearful - a random incompetent individual has my address and thinks its ok to come by any time. My laundry smelled like he washed it in a swamp. It was wet, mildewed, and devoid of detergent scent. The Sudster washed them in plain water, didn't dry them, and had them in his car all day. Next day on 06/30, I called SudShare again. No answer. I sent a text requesting they refund me the $25 + a payment for my stolen jacket per their Garment Protection Program. $250 worth of my clothes ruined, I was robbed for a jacket AND my clothes were dropped off extremely late. Over email, I was told I would only receive a $25 SudShare credit and to place a new order so a new SudSter could rewash the clothes, then they would give me ANOTHER $25 SudShare credit to replace the extra money spent. Am awful offer because I obviously never plan to use their service again. I can't buy a jacket replacement with SudShare credits, and didnt feel comfortable letting another Sudster touch my laundry. They didnt care that their employee was unprofessional, untimely, creepy, didn't care that my clothes were wrecked, or that he robbed me. I thought to myself “There HAS to be someone who can help”. I called 5 more times before realizing Sudshare's number was spoofed! It’s a dead number, it'll never be answered. I think it doesn't even ring on their end. Fuming, I went to SudShares Instagram, left a comment on their most recent pic summarizing my issue, asking that someone reach out so everything could be resolved. THEY BLOCKED ME! I signed into my other account, DM’d them, and was blocked AGAIN! I had 11 friends leave comments asking them to stop treating their customers (me) like cow crap. All were blocked. Comments were removed. They began ignoring my emails so I found a Sudster on Instagram to help me. She said even EMPLOYEES can't get in touch with them on the phone. She gathered all my proof, posted it to a group on Facebook called SudShare for Sudsters, asking for help. I left comments on their official Facebook page and they were deleted! 15 mins later, they removed her post, kicking her from the group. I sent one more email threatening legal action and was ignored. To collect more screenshots from my chat with the Sudster I went on the app and instead, found that the chat was gone because my account was disabled. I can no longer access my receipt or chatlog, and if they ever do give me credits for my order/stolen jacket, I cant access it. After 3 washes my clothes still reek of river/mold. Defeated, I posted all my screenshots online to warn others about SudShare. People are disgusted with how I was treated. A different Sudster showed me in the aforementioned Facebook group, the owners of SudShare are bribing employees to post fake positive reviews to improve their company image. On 07/02 they refunded $25 to my card AFTER my posts got traction. That's not enough. I’m STILL missing a stolen jacket + have to replace $250 of ruined laundry. I'm pained emotionally and financially from how this situation was handled. NEVER use SudShare. Read their positive reviews closely, they're mostly all the same. For your own sake, assume they're all illegitimate. I have proof of everything. I'm willing to provide proof to anyone who asks.

SudShare is good until you get 2 big bags of clothes that are actually worth 6 big bags which are 5 loads of laundry and drive 30 mins to get paid 20 dollars. They should make sure their customers aren’t stuffing the bags to make them seem lighter in the app.

I just started SudShare. I did my first order today. I know the customster lied. She claimed the laundry was not fresh and it was damp. I know for a fact the laundry was fresh, I used the detergent provided by the customer, Kaitlin, Garner NC. Also, the clothes were 100% dry. It took me from 11am until 7pm to do this familes disgusting laundry. It's crazy that this company keeps your full pay. I understand no tip if the customer isnt satisfied but I worked hard manual labor, used my own resources and will recieve nothing. This company is definitely not employee focused. Learned my lesson will never work for such a bogus company ever again.

It asked me to enter my number doe verification but it won’t send me the verification code.

I did 3 jobs was suppose to get paid 111$ and still haven't got it im fairly new so maybe next week but well see