Contact FITTR Support

by Ps-disappointed

Genuine question, is the app only for Indian users based in India?
I’ve a concern with the app, hoping it can be fixed, but it looks like it’s a known issue which won’t be fixed.
I’m based in USA, Est timezone, our team’s leaderboard in FITTR resets at 12am IST. Fair enough, as most people in the team are from India. When it resets for everyone else, but for me my steps are not captured from 12am IST to 12am EST, so my step count is not captured for these 9 hours and 30 mins. So for me if I walk after 2:30pm EST till 12am EST it does not count to the Leaderboard. Where as for folks in India, their steps count is captured till 12am ist and then the next days counter starts. How is this fair? Isn’t it a bug? Can it be fixed? If not, please mention clearly, people outside India please don’t sign up, this is only for people living in India.

by Shijo’s

I have no complaints on the value that this app brings. Connecting people who wants to get fit together. But this review is more on the UI of the app where there is a lot of scope for improvements.
First off, I couldn’t find a place to give app feedback. Second, I would highly want a barcode scanner to scan canned foods rather than manually entering(app- MyFitnessPal is a good example).
Third, if I want to look at my food or exercise chart for a previous or next day, I have to go back to calendar every time, there is no scroll flip to next day.
Fourth, I would like to have an option in the food chart where I can see an equal alternative of a specific food. Fifth, please add moving the food around option in the food chart, for example if I want to move coffee from breakfast to evening snacks. Hope you reach out to me and I can provide more suggestions. Thanks!

by Utk2210

This is the best app to start your lifestyle journey. I have tried other applications too but FITTR has always been the best amongst all of them. You can add your own food and their nutritional value which can be added to the database, while creating your diet chart.
I have enrolled under a few coaches too and it has always been easy to go through the progress. The best thing I like about this app is the insight where you can literally see your progress in the course of time.

One of the cons right now is when you see the Training chart uploaded by the coach, and you’re seeing an instructional video on a particular video, when that instructional video is over, you are not taken back to the previous page where there was information. So, literally you are gonna have to start looking into the chart again, it is inconvenient, probably not an anomaly.