Websafe app not working? crashes or has problems?

Websafe Status

Last Updated on 2019-01-18 by Cuong Nguyen

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Common Websafe Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Websafe app on iOS and Android devices. Solve all Websafe app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Websafe iPhone Issues and Solutions

Websafe iOS app crashes, not working, errors
Websafe iOS app network issues
Websafe on iOS has black/white screen

Websafe Android App Issues and Solutions

Websafe has errors/crashing/not working
Websafe server network connectivity issues
Websafe has black screen

Websafe iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Websafe app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Websafe app crashes or not working on Iphone (iOS):

Close and restart the Websafe app on iPhone
Update Websafe app to the Latest Version for iOS
Uninstall and reinstall Websafe iPhone app
Update your iPhone to the latest iOS version

Fix Websafe on iPhone unable to connect to server/internet connection issues::

To resolve Websafe network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Websafe black/white screen (blank screen) on iPhone:

Follow the Websafe iOS app troubleshooting guide Here →

Websafe Android App Issues and Solutions

Fix Websafe not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Websafe app issues:

Force Stop the Websafe App
1. On android, goto "Settings" » click Websafe app. » click "Force Stop".

Update Websafe to the latest version on PlayStore

Clear Websafe App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Websafe app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Websafe.

Fix Websafe unable to contact server/ Websafe internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Websafe » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Websafe » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Websafe on android.

Solve Websafe black/white screens issue on Android:

Follow the Websafe android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cuong Nguyen, developers of Websafe.

About this app

It is a free, fast, and smart browser, allowing you to surf any websites without history, cookies, and cache tracking. this app is the next-level of privacy when it comes to browsing websites incognito. Let's clean up, speed up and lock down your browsing experience.