HUAWEI Health Reviews

by Alaalilo1

New Update: 8/May/2020
App still not working - based on the latest app update (month ago) they mentioned bug fixes. i am not seeing any improvement ! App is not working when connecting to Bluetooth.

31/March 2020
App still crashes and watch can't be paired with the watch!
When are You updating HUAWEIHealth ?????

7March 2020
HUAWEIHealth still not working and freezing everytime i open it- please fix this issue ASAP

New review: 19Feb 2020
I am not sure what's wrong with the application, freezing all the time, cannot connect to my watch or anything else !
HUAWEIHealth is getting worse - PLEASE FIX THE ISSUES !

Old review:
We are now 11/Nov and HUAWEIHealth still doesn't work . I no longer use the watch .. Bravo

I am unable to use HUAWEIHealth or connect it to my mobile since 24 October.
Whenever I open it it freezes and can't do a thing.
Please fix this ISSUE
Once it's fixed I will edit the rating

by RealMusicLover8675309

I used HUAWEIHealth almost every day for two years. It was not perfect, but the interface was appealing and the features were useful. A few days ago I updated my iPhone to iOS 14.7.1. When I opened HUAWEIHealth , I got a prompt for a user ID and password. HUAWEIHealth rejected all of my attempts to log in, using all the methods available: email, mobile number, Facebook, Google ID, and Apple ID. The Huawei customer service people were friendly but absolutely useless, refusing to consider the possibility that the problem is on their side.

by Datakeepr

It’s July 5th and since 28-June-2020 my Honor Band 3 stopped recording night sleep. I wrote this issue on the Huawei site and was told to install Huawei Health to correct this. I re-paired my band to the new app. Unfortunately NONE of my history is migrated from HWear to HHealth so all my exercise, and sleep history is now MIA. This is my first day so original expectations are not met and that’s why I gave a 1 star. I’ll update this over the next few weeks when I collect more info. Also - Huawei has NOT sent messages to HWear users that a replacement app has been produced - very irresponsible.

by B-Rock Lee

I bought a brand new GT 2 because it is advertised as being compatible with iOS. However HUAWEIHealth is stuck on prompt to update device list and won’t get past it. Cannot pair my watch and actually get watch functionality. Talked to Huawei support and they say it is a known issue and will work on it but give no eta. App hasn’t been updated in over two months and users have been having this issue since January with no resolution, at this point I just spent a load of money on a smart watch that is useless!

If you have a smart watch that needs HUAWEIHealth you are out of luck!

by Katek2022

There was a recent update to HUAWEIHealth which changes the layout but does not seem to add or fix its function much. For example, when I tap to look at my weekly sleep history, HUAWEIHealth shuts down. It did this before the last two updates and is still doing this. Why??? How come this isn’t fixed yet? I use HUAWEIHealth because I have the Honor band, which I really like. But HUAWEIHealth isn’t great

by Fckpb

I wanted a nice-looking fitness tracker that counted steps, stairs, & workouts. This one advertised all that plus sleep & heart rate tracking, with easy syncing to my phone.
Reality is much different. Yes it shows your heart rate, but only on the watch. HUAWEIHealth doesn’t save or track heart rate, so don’t expect to see any historical data. Stairs climbed are never counted. Sleep tracking is poor, many nights show only a few hours of data despite being worn the entire time. Steps are only counted if your arm is freely swinging; carrying a cup, coat, bag, etc equals few to no steps counted.
Minor annoyance, only the metric system is offered, hope you know your stats in kgs.
Overall, it looks nice but I’m very disappointed in the lack of features advertised. Huawei Honor Band 4 and iPhone 8+.

by Mark___s

HUAWEIHealth itself is okay, but could be better for iOS users in the US. More watch faces. Third party watch faces. So yeah, watch faces.
What's really absurd though, are the release notes. First line:
"[Vibrant Life] Enjoy high-quality rights and interests"
What is that? "Vibrant Life"? You've added a vibrant life? You're going to give me a vibrant life?
What are "high-quality rights"? If the developers don't speak English as their first language, find someone who does. Yes, it's okay to ask for help translating. As it is, this thing reads like a fortune cookie.

by Valkirye1

This worked for me:
If phone is hooked on wifi, switch wifi off, turn cellular on, turn on app, go to pair your device and this time it will update the list of devices... at least this worked for me :)
My best idea as of to WHY OH WHY!?! Well... the Huawei app is not properly built with the iOS permission logic and was not being allowed to use internet through the wifi.I thought of that when I did mot see HUAWEIHealth in the list of apps to allow/deny permissions to use cellular..
This worked for both my iphone 6s and my hubby’s 7
Good luck guys!

by Ali@meer

I have huawei watch fit. I love it. It changes my view of smart watches and I don’t want to take it off my hand. But HUAWEIHealth makes the experience with the watch bad. Maybe the only thing I love about HUAWEIHealth is that it gives you plan to manage your tasks for exercise.

Things need to improve:
1-HUAWEIHealth shouldn’t be disconnected and require to log in every now and then. It should be connected always to the watch as long as Bluetooth connected.

This problem cause many things like not being able to find my phone as the huawei fit allow find my phone function.

2- HUAWEIHealth no synced with the watch. My workout is not reflected in my plan. I have to start t he run manually in HUAWEIHealth . After I do so I can not close my phone screen because HUAWEIHealth gps will not track my run. This ruined so many runes for me in the past.

HUAWEIHealth should give you at least what it promised. Please fix HUAWEIHealth

by Dfcorrea00

As Omar pointed out, syncing HUAWEIHealth with Health must be done manually. On top of that, & in my opinion, more importantly; of the 21 days of recorded sleep in the Huawei Health app, only *10* have been sent to the Apple Health app. This is not excusable. As a user, I've tried my best to find a work around, disconnect & reconnect HUAWEIHealth to Heath, etc. But this is not user error. HUAWEIHealth simply doesn't fully sync with Heath for some reason.

Other than those 2 syncing issues, everything works OK. HUAWEIHealth itself is pretty straightforward & informative.

by Kaderan

I absolutely love my honor band 4 (previous fitbit user). The sleep tracking in particular is better than I’ve found elsewhere. But the software leaves much to be desired. I won’t mention the missing functionality which other reviews have already commented on. There are still bugs... one annoying one is that HUAWEIHealth insists on reverting to metric after a few minutes regardless of whether you’ve selected “imperial” to get your weight (among other things) in pounds. This ought to be a simple fix and I am shocked this has yet to be addressed. It is such a shame that such good hardware is paired such frustrating software.

by BCMaroon

Hi,
In general I find HUAWEIHealth nice to have to track my activities etc., however I think it really falls short in the monthly reports area. It would be great to have all activities compiled in the weekly/monthly activity reports, rather than just walking and running. I’m not a runner, but bike a lot. This I’m left adding up my monthly distance myself. How about showing some love to bikers and add that in the weekly reports? ;-)

by Mostlyintact

but HUAWEIHealth doesn't seem to sync with apple health, even though I gave it all the permissions. My excercises are stuck on HUAWEIHealth only and there seems to be no way for it to sync with the apple fitness app. Please fix this, or at least allow us to somehow save our fitness data in an account, otherwise all the fitness data dissapears when HUAWEIHealth is removed.

by AnVBThL

While I do outdoor walking, outdoor running or cycling are not my favorite recreation. I’m in search for application which will cover some other activities especially in the summer. Recently I got the Honor Band 5 sports and despite the excellent fact that it’s waterproof you don’t have the option to trace the swimming activities. Also, from the first sun of the year till it’s possible I’m the one of so many people who practice rollerblading regularly and there’s nowhere an option to monitor that activity. I’m certain that people from Huawei are able to develop some new features which will cover some other sports and make lots of people happy.

by Mistress Gynny

I have the Honor Band 5 and HUAWEIHealth is on my iPhone which is updated. My issue is that every time I open HUAWEIHealth , it puts the unit of measurement back to metric. I keep changing it to imperial and HUAWEIHealth says it’s imperial but when I open HUAWEIHealth again.... it’s metric even though HUAWEIHealth says imperial. This really needs to be addressed quickly or I am choosing another watch.

by NL6622

HUAWEIHealth works fine on iPhone with a huawei band. Data sync is never a problem. The GPS is the most accurate among all running apps I used. With that said, HUAWEIHealth could be better. In a few cases when HUAWEIHealth was closed accidentally in the run, the ongoing record was gone. In addition, there is no real time pace and heart beat display. I wonder if it is because I am using low-end huawei band.

by Danivparra

I’m actually pretty happy with my Band 4. I think it’s really practical and useful when you want to know how much are you striving during an exercise plus all the other features of sleep monitoring and HR. However, I have just one complain and it is that I haven’t been able to sync my workouts (that are not running) with HUAWEIHealth , it just stays in my band and for one day since HUAWEIHealth just has the option of running in or outdoor or training with a bike. Maybe it’s that I don’t know how to do it but instructions aren’t clear about it.

by Sam_Feng

For anyone who wants to link Body Fat Scale by Huawei with HUAWEIHealth, make sure “region” setting in your phone is set to China Mainland. You may or may not have to change app’s language to mandarin as well. Then when you run HUAWEIHealth for the first time (if you have already run it, you may or may not have to delete and reinstall), you will be prompted to register/sign in to Huawei’s account (and yes, you have to have a account). Otherwise, HUAWEIHealth won’t find the scale.

You may change settings back to original after first time setup.

It took me hours to figure it out. I almost lost my patience and return the device. Besides this, everything else seems fine... for now.

by KayakBliss

This is a correction of a negative review I left yesterday, disappointed when all the great sleep metrics disappeared. Turns out I’d been too rash as the “Harvard option” had inadvertently been disabled. Now it’s all back and I’m returning to say that I like Honor 5 better than the Mi Band or basic FitBit. Sleep tracking is unmatched and while fitness may lack for those with more varied routines its counting of steps and distance (for walkers) seems very accurate. Of course the face itself is widely considered the best.

by Ik591

I’m using HUAWEIHealth last around 2 years. At the very beginning there were many bugs. But after they allowing us more and more updates. Those bugs are fixed and they are adding some interesting features as well.

Thanks

by Bon1235785322466

I am completely unable to paid my honor band 5 to my iPhone when I go on the smart band list. A notification pops up saying “touch here to update device list” did multiple times and nothing happened. I even deleted and reinstalled HUAWEIHealth multiple times and looked online for help but nothing has worked. Please fix this.

by SamSBD

I really bought one of their bands to monitor my sleep. But, HUAWEIHealth does not allow to export or rescale the data. There is no point to this at all if I can’t put the heart rate and sleep data on the same axis.

The exercise choices are also very limited and frankly I do not think the sleep tracker works well. Perhaps that is why the data can not be extracted.

by Saadsolaiman

I purchased the GT2 under the impression that it is compatible with iOS. It is ridiculous to me that HUAWEIHealth will not show workout records. And a watch face section doesn’t even exist. The watch is beautiful and I’m using it every day but for my workouts I put on my Apple Watch because I need the workout log. C’mon Huawei!

by NeedHelp-LoveMyHonorBand!

I installed an honor band 5 on my iPhone 8 a month ago or so and LOVE it. Got one for my daughter and her device list won’t update (I phoneXR) and therefore we can’t connect the device to her phone. I just tried it on my iPhone and I can no longer update my device list either. Can someone help? I’m a huge fan of the honor band 5 and want to share the love! reidssratgmail to contact via email

by Kecewa246

I just bought the smart band 3 n I find it works well except the notification management should be improved. It would be better if the users r allowed to choose which notification to push to the band. As at now every notification is pushed to the band which can be annoying.

by Chief Dealer

Hello guys.. I would like to share my stannic exp. Its amazing app and I live it. And the missing stare is only because I using Iphone and there is missing in our application. The music is missing here for Iphone and would like if you can fix it soon im sure it will be happen soon but wishing to make it soon to complete my amazing exp. with this amazing GT2 and huawei.. Good job developers and keep it up.

by Sammy6363

Loved HUAWEIHealth, this was HUAWEIHealth I could find how to connect my huawei band 3e. On huawei wear it seems that they don’t have it so I can’t pair it. The only suggestion I have is that to have a option to be able to customize your time and maybe be able to have a option to add the date next to the time on the watch.

by Alnaln16373

HUAWEIHealth doesn’t sync steps correctly with my Band 3 pro. I see two different steps count in my device and HUAWEIHealth. Please fix this and apparently I’m not the only one having this issue.
Edit 1: I’d love to see more firmware and app update to fix this issue 👍
Edit 2: It’s really frustrating when you complete the circle and reach your target with your device but HUAWEIHealth doesn’t count all the steps!! 😡 Could you please fix this? Apparently the latest firmware update didn’t fix anything. Maybe a new app update?
Edit: Would love to have more watch faces like Band 4 pro, an update soon please 🙏

by Ze_Ranjit

Just got the Honor band 5 with the new firmware update everything is up to date all is good where can I download different watch faces?

by Bkiru

Previous workout charts and detailed data is erased or missing, is it possible to keep it saved or an option to allow it to save?

Whatsapp notifications do not appear on honor band 4 but it will display the number, pls update