Tunz app not working? crashes or has problems?

Tunz Status

Last Updated on 2026-04-02 by DENT Wireless LTD

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User reports:
No current problems

User reports 0

Summary of Tunz Problems 🔥

- Data does not work

- Too expensive

- Dent coin is a scam

- Has nothing to do with block-chain, tokenizing mobile data, or revolutionizing the mobile data industry

📋 9 Reported Issues:

John Den Dekker 2023-12-15

Ben sinds 2 dagen Johannesburg. Heb gisteren op mijn Samsung 22 dent app geïnstalleerd 10 GB gekocht. Dit alles gedaan via WiFi guesthouse in Johannesburg. Ijn provider is Odido. Roming staat . Zie op display lte maar deze werkt niet. Wat is probleem ?

Vladislav 2023-10-04

Не могу зарегистрироваться, так как нет кнопки регистрации

Ryan 2023-08-17

I’m trying to get my mom to try the data eSIM but says won’t install. I have used this myself personally for a year and I have used I’ve used over multiple accounts over many reasons. So I know everything and I have tried troubleshooting every possible thing. It just won’t install the eSIM. What’s going on. Support hasn’t even replied for 24 hours

Mohsen Nikzadask 2023-02-09

I have iPhone 11 Promax and the application is not working and the message is "your phone is not supporting eSIM" while in the manual is mention iPhone 11 series is able to use the app. I want to know what is the problem?

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Vlad 2022-11-08

I bought Saturday 3,9 gb and now the DENT app show me the same balance 3,9 gb. I use some internet abroud my country and in moment internet just not working I will appreciated if you help me to solve this problem. I didn't switch something in settings data cellular. I use iphone 11 pro max, IOS 16.1

Tommy 2022-08-29

I have dent data over 1GB but the data feels so slow

SAIRAM SANKARANARAYANAN 2022-08-07

iphone 12, Dent esim - no data

Seonghwan Kim 2022-07-07

Not work lte ;( Ios15.5

Oleksand 2022-05-01

IOS 15.4+ latest. Application doesn't work 1337 error occurs every time I try pressing the button "add data plan"

Showing 1-9 of 9 reported issues:

Have a Problem with Tunz: Global eSIM For Travel? Report Issue

Common Tunz Problems & Solutions. Troubleshooting Guide

Table of Contents:

Tunz iPhone Issues and Solutions

Tunz iOS app crashes, not working, errors
Tunz iOS app network issues
Tunz on iOS has black/white screen

Tunz Android App Issues and Solutions

Tunz has errors/crashing/not working
Tunz server network connectivity issues
Tunz has black screen

⚠️ Troubleshoot | Fix Now in One Click

Tunz iPhone Issues and Solutions

How to fix Tunz app crashes or not working on Iphone (iOS):

Close and restart the Tunz app on iPhone
Update Tunz app to the Latest Version for iOS
Uninstall and reinstall Tunz iPhone app
Update your iPhone to the latest iOS version

Fix Tunz on iPhone unable to connect to server/internet connection issues::

To resolve Tunz network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Tunz Android App Issues and Solutions

Fix Tunz not working on Android, crashes, errors or is unresponsive:

Force Stop the Tunz App
1. On android, goto Settings » Tunz » click [Force Stop]

Update Tunz to the latest version on PlayStore

Clear Tunz App Cache and Data:
1. On android, goto Settings » Apps » Tunz » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Tunz.

Fix Tunz unable to contact server/ Tunz internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Tunz » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Tunz » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tunz