ENGIE Gaz Passerelle Status

Last Updated on 2024-10-22 by ENGIE

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App has problems

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⚠️ Most reported problems ⚠️

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Not working

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Common ENGIE Gaz Passerelle Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ENGIE Gaz Passerelle app on iOS and Android devices. Solve all ENGIE Gaz Passerelle app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ENGIE Gaz Passerelle iPhone Issues and Solutions

ENGIE Gaz Passerelle iOS app crashes, not working, errors
ENGIE Gaz Passerelle iOS app network issues
ENGIE Gaz Passerelle on iOS has black/white screen

ENGIE Gaz Passerelle Android App Issues and Solutions

ENGIE Gaz Passerelle has errors/crashing/not working
ENGIE Gaz Passerelle server network connectivity issues
ENGIE Gaz Passerelle has black screen

ENGIE Gaz Passerelle iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ENGIE Gaz Passerelle app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ENGIE Gaz Passerelle app crashes or not working on Iphone (iOS):

Close and restart the ENGIE Gaz Passerelle app on iPhone
Update ENGIE Gaz Passerelle app to the Latest Version for iOS
Uninstall and reinstall ENGIE Gaz Passerelle iPhone app
Update your iPhone to the latest iOS version

Fix ENGIE Gaz Passerelle on iPhone unable to connect to server/internet connection issues::

To resolve ENGIE Gaz Passerelle network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ENGIE Gaz Passerelle black/white screen (blank screen) on iPhone:

Follow the ENGIE Gaz Passerelle iOS app troubleshooting guide Here →

ENGIE Gaz Passerelle Android App Issues and Solutions

Fix ENGIE Gaz Passerelle not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ENGIE Gaz Passerelle app issues:

Force Stop the ENGIE Gaz Passerelle App
1. On android, goto "Settings" » click ENGIE Gaz Passerelle app. » click "Force Stop".

Update ENGIE Gaz Passerelle to the latest version on PlayStore

Clear ENGIE Gaz Passerelle App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ENGIE Gaz Passerelle app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ENGIE Gaz Passerelle.

Fix ENGIE Gaz Passerelle unable to contact server/ ENGIE Gaz Passerelle internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ENGIE Gaz Passerelle » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ENGIE Gaz Passerelle » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ENGIE Gaz Passerelle on android.

Solve ENGIE Gaz Passerelle black/white screens issue on Android:

Follow the ENGIE Gaz Passerelle android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ENGIE, developers of ENGIE Gaz Passerelle.

Verified email ✔✔

E-Mail: dtr-android@engie.com

Website: 🌍 Visit ENGIE Gaz Passerelle Website

Privacy Policy: https://gaz-tarif-reglemente.fr/mentions-legales.html

Developer: ENGIE particuliers

About this app

Avec l’application ENGIE Gaz Passerelle, vous gérez facilement votre contrat de gaz naturel. - contacter notre Service Client par e-mail ou par téléphone depuis l’application, et encore d’autres fonctionnalités à découvrir.