Pocket Salon Reviews

Pocket Salon Reviews

Published by on 2024-03-05

🏷️ About: Carry your favorite salon in your pocket! Pocket Salon gives you VIP access to view, confirm, and manage your visits anytime, anywhere however you want. You can book, rebook and check-in for your services - you’ve got complete control over your appointments, always.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
40.0%

😎👌🔥 Positive experience
35.4%

🙄💅🫥 Neutral
24.5%

~ from Justuseapp.com NLP analysis of 71 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy check out process for guests

- Guests can view their history of previous product purchases and service history

- Shows upcoming appointments

- Perfect for social distancing



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

2.2 out of 5

Login impossible

2022-06-12

Creating an account horrible. Type in password and it says type in password. Type in email it says type in email first!

Can’t even create an account

2022-07-13

I was really excited for PocketSalon and then I barely got started before having issues. I was trying to create an account and after filling out all my information and hitting the create account button, it crashed. Tried a few times and happened each time.

Does not recognize email

2022-08-14

I use my email and it never works or recognizes my email. The salon suggested to delete PocketSalon and start over....still does not recognize my email. Therefore, it is either PocketSalon or the salon?

Help with creating account

2022-09-15

I downloaded PocketSalon but have been unable to create an account. When trying to create an account, the screen will not scroll down further to re-enter a password.

Doesn’t work on smaller phones

2022-10-16

I’m using an iPhone SE and the Create Account page is too big for the phone. There appears to be no scrolling capability so I can’t access any elements located below the password field which then means I’m unable to complete setup.

This App is Not Useful

2022-11-17

PocketSalon is just bad from the design to the testing. It doesn’t save login information. It clearly was not tested very well. It’s a complete waste, what is the point of PocketSalon if I end up calling the salon each time anyways because PocketSalon isn’t working.

Inconvenient App

2022-12-18

Color appointments don’t book correctly - accounting for the wrong length of application timeframe to schedule - making available spots to book, unavailable.... totally not what we need for our clients, as we will lose out on online booking opportunities.
— I hope we don’t use this much longer, it’s not up to par for our needs!

Unreliable

2023-01-19

I have had nothing but trouble using PocketSalon. It often kicks me off, and when I try to log back in, it won’t let me. It is currently telling me it doesn’t recognize my email address but then when I try to create a new account it says my address is already being used. So frustrating.

Great idea poor execution

2023-02-20

Doesn’t register any of my appointments I’ve made for the future or past appointments in history. The only thing that shows up or works is my purchase history from the salon of a nail polish I bought.

Refuses to allow account creation!

2023-03-21

I would like to try PocketSalon.! But, I have tried x 10 just to create an account! No dice it just closes out after all information is entered!

Can’t create account

2023-04-22

Tried to create an account several times and PocketSalon just force closes when I tap the submit button.

Worked once

2023-05-23

This is not working! I cannot log in to my account, I can’t create an account because it says it is already in use, I cannot change my password or retrieve a lost password because it says it doesn’t recognize my email. I used this one time in my 3 visits and it worked perfectly one time. Please fix so I can use contactless checkout. Thank you.

Terrible app

2023-06-24

I am visiting Camden, Maine, and when I put in the zip of a salon I know I is on PocketSalon , it doesn’t appear! If I type the name of the salon, it works. That’s a terrible design flaw.

Also, when trying to book, I can’t search by day. I have to click on the service, then each stylist (who are all booked). Such a time waster. PocketSalon is awful - just use google search and call the salon to book!

App doesn’t work

2023-07-25

PocketSalon has trouble finding my registration. Then when you finally get logged in, it doesn’t let me do anything. Every section is blank except my personal information. Frustrating.

Extremely Unintuitive.

2023-08-26

Nothing is easily located or works well on PocketSalon. If I had choice I wouldn’t use PocketSalon

Good idea

2023-09-27

It would be nice to be able to cancel an appointment. We had log in issues in the beginning- we needed to first sign up on the salon’s website for it to work, and had to wait a couple days. Maybe they can write the days the stylists work, so I’m not clicking everyday. It’s a good idea for an app but there are a lot of things that need to be ironed out.

Needs more work to be perfect!

2023-10-28

A few of my guests have been testing PocketSalon for us, and we’ve noticed now that PocketSalon does not retain the client’s payment information, so they’re having to enter it every time they want to check out.
Also, they can send messages to us but we can’t respond to them from the SalonBiz app.
Please add these features so that we can get the most out of PocketSalon !

Great, simple checkout process

2023-11-29

PocketSalon makes the check out process so simple and quick. Guests check out paying for services and product purchases while they are still in the chair. It’s quick and they do it from their phone. I love how they can see their history of previous product purchases and their service history. PocketSalon also shows any upcoming appointments.

Love this for Online Pick Up

2023-12-30

Perfect for social distancing and still looking good! Wish it had product descriptions but still a great way to give local salons business during the pandemic!

Overall good but missing some features

2024-01-31

Wish the stylist could communicate back to me. Cherry Almond doesn’t show up. Can’t buy gift cards.

Needs Work

2024-12-16

Apps kicks you out all the time, can’t login to account nor reset password - lost all my information. Needs more beta testing. Be a useful app if it worked properly.

Pay up front???

2024-12-16

What?!!! I am NOT paying up front for a service I'll be receiving a month from now. Scam.

Couldn’t locate

2024-12-16

I entered my email address (the same one that received the email) and PocketSalon couldn’t locate me in database.

No good

2024-12-16

PocketSalon doesn’t work at all. I would give it no stars but it won’t send that way.

It doesn’t work at all.

2024-12-16

I installed PocketSalon and it doesn’t work.
I am in charlotte and whatever zip code I enter same salon comes up.

Needs work

2024-12-16

Clients are getting a lot of error messages when trying to create an account , retrieve an account , and their current services aren’t showing up and some products haven’t seem to show up for them to purchase but that are in stock at the salon.
An older person may find PocketSalon very fussy to use.
It is taking a long time to set up and access to use.
I’ve had a few successes but it should be faster , simpler , and the esthetic is kind of bland.



Is Pocket Salon Safe? 🤗🙏


Yes. Pocket Salon is very safe to use. This is based on our NLP (Natural language processing) analysis of over 71 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for Pocket Salon Is 47.0/100.


Is Pocket Salon Legit? 💯


Yes. Pocket Salon is a totally legit app. This conclusion was arrived at by running over 71 Pocket Salon User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Pocket Salon Is 79.5/100..


Is Pocket Salon not working? 🚨


Pocket Salon works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Pocket Salon? Post a Review




Features

Carry your favorite salon in your pocket! Pocket Salon gives you VIP access to view, confirm, and manage your visits anytime, anywhere however you want.

You can book, rebook and check-in for your services - you’ve got complete control over your appointments, always.

Communicate directly with your service provider and receive expert recommendations from them based on your style.

On appointment day, check yourself in, add products to your cart, tip your provider(s) and check out in a couple of taps.

  Customer Service/Support
Developer:
SalonBiz, Inc.

Contact e-Mail: