GlossGenius - Salon Software Reviews

GlossGenius - Salon Software Reviews

Published by on 2024-09-17

🏷️ About: The GlossGenius booking app is an all-in-one solution for teams and solopreneurs across the US. It offers an easy-to-use appointment scheduler, automated appointment scheduling, customizable websites, client management tools, powerful marketing, same-business-day... Show more


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
36.5%

👿🤬😠 Negative experience
34.8%

🙄💅🫥 Neutral
28.7%

~ from Justuseapp.com NLP analysis of 3,026 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Keeps track of everything

- Clients love how easy it is

- Option to have a different background color

- Different options for icons/graphics in the booking menu

- Highlight in calendar schedule for newbies



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

There are better schedule and payment apps for free

2022-05-22

I did the trial and an additional month . I first GlossGenius is annoying with. So many messages text and constant changes . The payments system is sketchy to clients . taking an image of their credit card freaks people out . Can’t scan chip cards higher rate fee . then have to scan their drivers... Show more

HORRIBLE COMPANY

2022-06-23

I HAVE USED THEM FOR 3 YEARS.. they only care about money.. they do not care about the people who pay them for service. only add features that make them money and they refuse to add feature that cost them nothing that would greatly help those who use their system.. they are owned by sola salons whi... Show more

NEEDS SUBSELECTION OPTIONS!!

2022-07-24

I love every single thing about GlossGenius. So far, there are three MAJOR changes that should be implemented to reach a whole new section of stylists.
1) SUB SELECTIONS/ SERVICE ADD ONS- The type of hair I do requires more than just choosing a service. Once the service is selected, I need to k... Show more

Good but...

2022-08-25

Frustrated that you can’t still change how the client gets ahold of you. For instance, it only lets you put in your phone number versus multiple other forms of contact like your professional email, fb or Instagram message, etc. I personally have sent in this request multiple times because I want to... Show more

New update!!

2022-09-26

A year later from this update and there still haven’t been a major update!! When are you guys going to give us something new. I’m considering leaving the platform and going to genbook besides GlossGenius being pretty it’s not worth $40 a month 😒

I’ve been using GlossGenius for over a year... Show more

Good but need some new features…

2022-10-27

First off, I love GlossGenius. I’ve had a few before but this one just looks so nice and appealing. There are a few things I wish it had to make it perfect. First, a way to take deposits from clients. Second, the calendar should be color coded for the whole month. Like mark all the days I have off... Show more

Great but not ideal !

2022-11-28

I’ve been using gloss for about 3 years now , I am a esthetician and love everything about GlossGenius except the card feature that you have the option to require during booking . I have a huge clientele and sadly have to send individual invoices to protect myself . Most booking systems do not all... Show more

Love it

2022-12-29

I’ve been a member for a few months now and I love it. I love how it looks and it’s detail. It gives me all the info I need for my business to run smoothly with the reports and everything. My only wish is that we could take deposits or at least send invoices within GlossGenius and also the ability... Show more

Loving it!

2023-01-30

So far I am loving GlossGenius. I love the personalization. I appreciate the help I have gotten already through customer care. I love how everything is through ONE app (other systems I have used required multiple apps for appointments, checkout, website etc.) so I am very happy with GG.

A... Show more

Good but needs some improvement

2023-03-03

This is a great booking app I’ve been using it for around 2 years now and there are pros and cons. I like GlossGenius for booking but when you try to process sales for products there needs to be an option to select more than 1 so you don’t have to edit the product and price every time you sale 3 o... Show more

Love it

2023-04-01

I truly have loved Gloss. I have tried every major booking software on the market. I always went back to Square because it was easy. Gloss is easier. And it has a way nicer interface. I love that I can see me appointment requests on the main page. I beta-tested the multi-user option for a while and... Show more

Great booking system

2023-05-03

This is a great app to use for your business as an independent hairstylist. Easy to manage for your clients and yourself. I only wish they would make a few changes.
1 at checkout it only scans cards with raised numbers, most new cards have flat account numbers.
2. At checkout there is no wa... Show more

Really great app

2023-06-03

I was a user of StyleSeat for about two years when I decided I was sick of the way they handle their business and of paying such a high user fee for something I didn’t feel worked the way it should. I’ve tried a couple other appointment apps and saw this one. I really love GlossGenius. My favorite... Show more

LOVE IT, buttttt…

2023-07-05

I love this app! After using square for years, I switched over to this app because it really does offer the lowest transaction rates and I am able to create my own website which is beautiful 😍 however, there are a couple things that need improvement. 1. I need to be able to collect deposits aka ... Show more

I love it, but...

2023-08-05

Four major things needed: 1) split forms of payment at checkout. I’ve had to make two separate appointments before for clients and check one out in cash and the other with card to do this. A big inconvenience. If split form of payment were allowed at checkout, it could be smoother and less time con... Show more

It’s pretty perfect

2023-09-06

I’m a waxer at my own studio and it’s made my life so much easier! It handles and keeps track of everything for me so I’m not constantly being contacted by clients, it makes them sweetly self sufficient. Every client loves how easy it is and clear it is.
If I could change anything it would be th... Show more

New User

2023-10-08

I just downloaded GlossGenius yesterday on 12/7. I can say so far I’m VERY impressed with the look and the ease of using it. After reading son of the reviews , I agree there NEEDS to be a better option if discounts. I prefer to use Dollar total discounts vs. percents. I would also like the discoun... Show more

I have used the others. This is the best!

2023-11-08

I used another booking platform for years! Overtime I noticed that yeh former booking system began to start implementing changes without notifying us as the provider! Like charging my clients to book on top of already charging me a monthly fee. I understand operation costs but it is quite embarrass... Show more

Almost Perfect

2023-12-10

I love how much you can do with GlossGenius, but a few changes I’d love to see incorporated is the ability to split payments, and the option to switch the default calendar view from month to week or day if we like. I prefer to see a weekly view of my schedule as default. And I know it’s a stretch ... Show more

Horrible

2024-01-10

Usually I don’t write reviews but with GlossGenius I had to. I was fine with it until a client made a card payment. This was my first time accepting a card payment and I wish I didn’t. I was misinformed and told by a representative that my deposit will be in my account, it wasn’t so I reached out ... Show more

Rude tech support

2025-01-24

Check out made clients dislike it and not use it. After 8 months of paying for this and only using it 4 times I contacted them at 9am to cancel the account. This lead to a 4 page conversation that lasted that employees entire 8 hour shift-while I was at work running my 1 team salon.. so you know pa... Show more

In-between

2025-01-24

I’ve had issues recently with clients being able to double book or sometimes they can’t book at all. Or booking during my breaks. I had a client who was able to book with a prepaid card that had no funds and when they turned out to be a creep, I kicked him out and didn’t get paid, because the card ... Show more

Great but, just some things that would make them even better

2025-01-24

Is there a way for you all to make it so, I can see an actual calendar on GlossGenius , and could block specific days off for events, or vacations. Not just open or closed in days of the week with no actual dates. The hours of operation only is too general for people with multiple obligations and f... Show more

Best booking app ever!

2025-01-24

I mean, my title says it all ! I have been using this booking app close to a year now, and I am absolutely happy , my clients always compliment me on how easy it is for them to book with me through my website provided by this app, they have had several changes since I signed up, but all for the be... Show more

So happy

2025-01-24

I had used several other scheduling softwares before gloss genius and everything I wanted that the others didn’t have, like adding photos to clients files and email/text marketing included, gloss genius already had. I also love that it sends reminders out 3 days before. I loved that when I had a la... Show more

Loving It - Never Going Back

2025-01-24

I used to use for Vagaro And I thought it was amazing until I started using this app when I switched to Sola salons. It is incomparable. There are so many things I am able to do with this app that I didn’t think were available or possible but really do streamline everything so much.

From ... Show more

Love this app, great support

2025-01-24

I’m giving GlossGenius 5 stars, even though sometimes it can drop down to 3 or 4. The reason for this is that their customer service is amazing, and every time I’ve had an issue they’ve been on top of it. Unfortunately apps can’t work perfectly 100% of the time, that’s just the way it is, but the ... Show more

Love Gloss Genius!

2025-01-24

I absolutely love Gloss Genius! It has made running my salon suite so efficient! The text reminders are wonderful and have helped minimize no-shows! I love the texts I receive to help remind me to put my client notes in! Plus the built-in motivational quotes are super fun! They are constantly liste... Show more

Yaaaaaasss #GLOSSBOSS

2025-01-24

I looooove my gloss genius app!! The “white glove” virtual assistant feature is amazing and made opening my own Salon Studio a breeze! They input all of my clients info, their appointments AND my inventory! It was so helpful! My clients and I both love the confirmation texts/emails and the option ... Show more

Perfect for a Massage Therapist!!!

2025-01-24

GlossGenius does everything for me! I don’t even have to remember to bring up re-booking at the end of my session as it pops up right after the payment is processed! It sends text reminders so no-shows are a thing of the past! When I found GlossGenius a year ago, it seemed to be geared toward ... Show more

Gloss Genius changes the game!!

2025-01-24

It’s no longer necessary to use a booking site, then separate accounting software. This was designed for professionals in the health/beauty industry & it shows. It even handles your website!
Has easy to access analytics, fantastic backdrop designs to post your reviews, & the referral i... Show more

Beautiful, Smooth, and Uplifiting

2025-01-24

I love that Gloss is so easy for this boss babe to use! I don’t use the check out system since I currently use square for checking out. But everything that it has to offer since I switched from Styleseat is amazing. The personalized website is beautiful, my clients have an easy time making their ap... Show more

Gloss is the best!

2025-01-24

About a year ago I took the leap into owning my own salon suit business and gloss genius was GlossGenius I chose to go with. Not once have I had any issues. Alyssa from the department reaches out constantly checking in which I so appreciate. If I had any questions they were quick to respond and he... Show more



Is GlossGenius Safe? 🤗🙏


Yes. GlossGenius - Salon Software is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3,026 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for GlossGenius Is 51.2/100.


Is GlossGenius Legit? 💯


Yes. GlossGenius - Salon Software is a totally legit app. This conclusion was arrived at by running over 3,026 GlossGenius - Salon Software User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GlossGenius Is 91.5/100..


Is GlossGenius - Salon Software not working? 🚨


GlossGenius - Salon Software works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $37.00


How was your experience with GlossGenius - Salon Software? Post a Review




Features

- Easy-to-use appointment scheduler and calendar planner

- Automated appointment scheduling

- Customizable websites

- Client management tools

- Powerful marketing

- Same-business-day payment transfers

- Fast and stunning chip card readers

- Customizable client communication

- Online booking through website, Instagram, and Facebook

- Personalized confirmations, reminders, thank you’s, and birthday notes

- Custom personal website in minutes

- Industry’s lowest processing rate of 2.6% flat, no hidden fees, and free same-business-day transfers

- Unlimited team members included

- Built-in marketing tools using SEO, email, and SMS messages

- Integrations with Instagram, Facebook, and Yelp

- Easiest-to-use card readers available in many patterns

- Quick customer support through text, phone, and email

- Personal help transferring data from other salon software

- Positive customer reviews and testimonials.

  Customer Service/Support
Developer:
GlossGenius, Inc.


Website:

Privacy Policy: