GlossGenius - Salon Software Reviews

GlossGenius - Salon Software Reviews

Published by on 2021-06-25

The all-in-one, top booking, payments and marketing solution for teams and
solopreneurs across the US. The GlossGenius booking app is trusted by tens of
thousands of business owners for: • Easy-to-use appointment scheduler and
calendar planner • Automated appointment scheduling •...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

GlossGenius - Salon Software Reviews

  • By

    Best booking app ever!

    I mean, my title says it all ! I have been using this booking app close to a year now, and I am absolutely happy , my clients always compliment me on how easy it is for them to book with me through my website provided by glossgenius, they have had several changes since I signed up, but all for the better, I honestly cannot wait and see what else they add to this amazing app, I am forever grateful to glossgenius and their amazing team as I feel my concerned have always been listened to, and have provided me with nothing but and excellent experience! THANK YOU! THANK YOU! Because without you guys I would’ve not been able to keep and grow my clientele! 💕🌟🌟🌟🌟🌟

  • By

    Really great app

    I was a user of StyleSeat for about two years when I decided I was sick of the way they handle their business and of paying such a high user fee for something I didn’t feel worked the way it should. I’ve tried a couple other appointment apps and saw this one. I really love this app. My favorite thing about it, if I could pick just one, is the expense adding function. I’m a serious slacker when it comes to keeping track of my expenses and filing receipts. But with this app, there’s a function for that. You just press the button and add your expense and it keeps it for you. If you need to file a receipt, you take a picture and it’s stored. It makes it SO much easier to be on top of that part of my business. The only thing I wish it had, that I got used to with StyleSeat, is the jumping ahead a certain number of weeks when scheduling/rescheduling a client. And being able to see exactly how many weeks in the future or past you are. Other than that, I LOOOVE this app!

  • By


    I’ve had issues recently with clients being able to double book or sometimes they can’t book at all. Or booking during my breaks. I had a client who was able to book with a prepaid card that had no funds and when they turned out to be a creep, I kicked him out and didn’t get paid, because the card had no funds. Is there no way to screen cards to make sure it is indeed a credit card? And I would love the option to only let current clients book to prevent this. I’ve tried contacting Gloss via text these past few days and heard nothing when they’re usually on top of it. I did receive their Halloween Ad. Overall I do enjoy this app and won’t switch unless something similar is available. There’s no denying my clients love this booking site as do I. I just wish the bugs would be addressed so I don’t have to constantly watch my books for errors.

  • By

    There are better schedule and payment apps for free

    I did the trial and an additional month . I first the app is annoying with. So many messages text and constant changes . The payments system is sketchy to clients . taking an image of their credit card freaks people out . Can’t scan chip cards higher rate fee . then have to scan their drivers license . The calendar doesn’t sync to your calendar so you have to manage it in the app and that’s made more complicated than it needs to be . After spending so much time adding clients and directing clients to use the app . I should be charging the app for all the time and work . The processing fee and an app fee really ! Square has free online store and online booking . In conclusion gloss is just that a shiny over done and not worth the money. Just another way to take money from hard working people for doing nothing you can’t already do with pencil and paper for free.

  • By

    So happy

    I had used several other scheduling softwares before gloss genius and everything I wanted that the others didn’t have, like adding photos to clients files and email/text marketing included, gloss genius already had. I also love that it sends reminders out 3 days before. I loved that when I had a large wedding party and my bride was already off to photos so I couldn’t put in her ID to confirm the larger amount, I got a phone call just to make sure it was the right amount. The customer service is amazing and I recommend gloss genius to every Independant hairstylist I know. They transferred all my clients and appointments too!

  • By

    Loving It - Never Going Back

    I used to use for Vagaro And I thought it was amazing until I started using GlossGenius when I switched to Sola salons. It is incomparable. There are so many things I am able to do with GlossGenius that I didn’t think were available or possible but really do streamline everything so much. From the projected 30 day income information that shows what you have booked for the next 30 days, to the personal assistants who are timely polite and efficient, to the super duper easy check out, to the analytics, gloss up text campaigns, I could go on and on and on. I am absolutely in love.

  • By

    Love this app, great support

    I’m giving this app 5 stars, even though sometimes it can drop down to 3 or 4. The reason for this is that their customer service is amazing, and every time I’ve had an issue they’ve been on top of it. Unfortunately apps can’t work perfectly 100% of the time, that’s just the way it is, but the developers of gloss genius do try to make that happen. Also, sometimes a problem can be do to user error, and they are always good at explaining what you’re doing wrong so that you can fix the issue. “Great app, great support” can basically sum it all up.

  • By

    Love Gloss Genius!

    I absolutely love Gloss Genius! It has made running my salon suite so efficient! The text reminders are wonderful and have helped minimize no-shows! I love the texts I receive to help remind me to put my client notes in! Plus the built-in motivational quotes are super fun! They are constantly listening to our feedback and adding features that help you as an independent service provider. I love the text campaigns! Really helps me fill slower days. Gloss Genius is a great tool! No need for any extra hardware and my clients love Gloss Genius too! I have received nothing but positive feedback from them. It’s a win-win app for me!

  • By

    Yaaaaaasss #GLOSSBOSS

    I looooove my gloss genius app!! The “white glove” virtual assistant feature is amazing and made opening my own Salon Studio a breeze! They input all of my clients info, their appointments AND my inventory! It was so helpful! My clients and I both love the confirmation texts/emails and the option to easily write a review. I love the that gloss genius basically gets a website started for you. It was so easy to go in a customize it to my liking. Lastly the analytics and reports feature that they provide make keeping track of my business so easy!! I’d would recommend this app to any salon professional.

  • By

    Perfect for a Massage Therapist!!!

    This app does everything for me! I don’t even have to remember to bring up re-booking at the end of my session as it pops up right after the payment is processed! It sends text reminders so no-shows are a thing of the past! When I found this app a year ago, it seemed to be geared toward hair dressers so I was a little apprehensive. It has been perfect and so helpful for me as an L.M.T. and I would highly recommend it. This is literally everything you need for a small business in the palm of your hand, don’t know what I’d do without it! Gloss is Boss!!

  • By

    Gloss Genius changes the game!!

    It’s no longer necessary to use a booking site, then separate accounting software. This was designed for professionals in the health/beauty industry & it shows. It even handles your website! Has easy to access analytics, fantastic backdrop designs to post your reviews, & the referral incentives are unbelievable! They launched as I was making my move from premium salon, to independent business owner, so I’ve been with them from the beginning. They’ve been very much like my business partner, connected, & invested in my company’s success!

  • By

    Great but, just some things that would make them even better

    Is there a way for you all to make it so, I can see an actual calendar on the app, and could block specific days off for events, or vacations. Not just open or closed in days of the week with no actual dates. The hours of operation only is too general for people with multiple obligations and families. Square app has that option, but you’d kill them if you had it. Also being able to apply discount codes, and They can see it on the invoice. Along with E gift card options. 😁would be super helpful

  • By

    Beautiful, Smooth, and Uplifiting

    I love that Gloss is so easy for this boss babe to use! I don’t use the check out system since I currently use square for checking out. But everything that it has to offer since I switched from Styleseat is amazing. The personalized website is beautiful, my clients have an easy time making their appointments as well as me making the appointments too! Overall it’s wonderful. Thanks Gloss for being amazing. Oh did I mention they give you uplifting little affirmations daily!! What more could you ask for

  • By

    Gloss is the best!

    About a year ago I took the leap into owning my own salon suit business and gloss genius was the app I chose to go with. Not once have I had any issues. Alyssa from the department reaches out constantly checking in which I so appreciate. If I had any questions they were quick to respond and help me out. Gloss genius is consistently updating new features and tools to help us behind the chair and also to make it even more hands on friendly for our clients. I love this team and so glad I'm apart of the gloss squad!

  • By

    Rude tech support

    Check out made clients dislike it and not use it. After 8 months of paying for this and only using it 4 times I contacted them at 9am to cancel the account. This lead to a 4 page conversation that lasted that employees entire 8 hour shift-while I was at work running my 1 team salon.. so you know pausing to email to cancel over an 8 hour period was quite annoying. But honestly it was how rude all the tech support got when it was clear after a total of 3 days of communication saying cancel and then saying “sales pitch, sales pitch”. I actually had two of her team mates defend her actions. When a client wants to cancel why should it take me more than once saying cancel my account? And sending other agents to email me to defend the actions of the first 8 hour/email conversation. Really would you want to have to spend 8 hours with your cable guy or cellphone company to cancel Your account? Honestly the company was rude as soon as I cancelled. Square online booking is free and also doesn’t bully you once you want to change. Stay away from gloss it’s a waste of money

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Is GlossGenius - Salon Software Safe?

Yes. GlossGenius - Salon Software is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,163 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for GlossGenius - Salon Software Is 22.7/100.

Is GlossGenius - Salon Software Legit?

Yes. GlossGenius - Salon Software is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,163 GlossGenius - Salon Software User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GlossGenius - Salon Software Is 22.7/100.

Is GlossGenius - Salon Software not working?

GlossGenius - Salon Software works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with GlossGenius - Salon Software? Report Issue

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Why should I report an Issue with GlossGenius - Salon Software?

  1. Pulling issues faced by users like you is a good way to draw attention of GlossGenius - Salon Software to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GlossGenius - Salon Software customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GlossGenius - Salon Software.

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