#VotanteIn app not working? crashes or has problems?

#VotanteIn Status

Last Updated on 2024-01-16 by Fundacion Tecnologica de Costa Rica Fundatec

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Common #VotanteIn Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot #VotanteIn app on iOS and Android devices. Solve all #VotanteIn app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

#VotanteIn iPhone Issues and Solutions

#VotanteIn iOS app crashes, not working, errors
#VotanteIn iOS app network issues
#VotanteIn on iOS has black/white screen

#VotanteIn Android App Issues and Solutions

#VotanteIn has errors/crashing/not working
#VotanteIn server network connectivity issues
#VotanteIn has black screen

#VotanteIn iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever #VotanteIn app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix #VotanteIn app crashes or not working on Iphone (iOS):

Close and restart the #VotanteIn app on iPhone
Update #VotanteIn app to the Latest Version for iOS
Uninstall and reinstall #VotanteIn iPhone app
Update your iPhone to the latest iOS version

Fix #VotanteIn on iPhone unable to connect to server/internet connection issues::

To resolve #VotanteIn network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix #VotanteIn black/white screen (blank screen) on iPhone:

Follow the #VotanteIn iOS app troubleshooting guide Here →

#VotanteIn Android App Issues and Solutions

Fix #VotanteIn not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent #VotanteIn app issues:

Force Stop the #VotanteIn App
1. On android, goto "Settings" » click #VotanteIn app. » click "Force Stop".

Update #VotanteIn to the latest version on PlayStore

Clear #VotanteIn App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "#VotanteIn app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch #VotanteIn.

Fix #VotanteIn unable to contact server/ #VotanteIn internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click #VotanteIn » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got #VotanteIn » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch #VotanteIn on android.

Solve #VotanteIn black/white screens issue on Android:

Follow the #VotanteIn android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fundacion Tecnologica de Costa Rica Fundatec, developers of #VotanteIn.

About this app

Esta aplicación permite al elector consultar su lugar de votación, así como las posibles personas candidatas para una elección de cargos públicos. A su vez de una serie de preguntas frecuentes para ayudar al elector durante el proceso electoral. Informa al elector en fechas importantes definidas en el TSE para las elecciones. Por último, permite el envío de denuncias sobre situaciones que los ciudadanos detecten y consideren que el TSE requiere conocer.