The Thrive Hearing Control app works seamlessly with sensor-enabled hearing aids
to give you complete control of your hearing. Change settings easily, adjust
volume quickly, create customized memories, and stream music or phone calls with
the touch of a button. The Thrive app also giv...
I’m so fed up at times!
I have had my Starkey hearing aids and the Thrive App now for almost a year. In the beginning, everything worked so well and I was so pleased. But for the past several months I have nothing but troubles, mostly with the app itself. Now I should state that I’m a farmer and that I spend a bit of time outdoors. I love to listen to Audible and hear tons of books and news while doing the morning feedings and evening time chores. But after the first couple of months, I could only hear out of one hearing aid or the other. Sometimes neither! I would uninstall Thrive and reinstall. Sometimes that worked, usually not. I finally had to send one of the hearing AIDS in because it refused to work at all. It came back and now it works, but the Thrive app only recognizes one of the other Hearing aid. I take the other one that’s not working, put it on the charger for 5-10 minutes and then they both work. I’m seriously considering using my Soundcore earbuds when I’m outside working and only putting in my hearing aids when I’m in the house or we go somewhere.
Overpriced and performance underdelivered…
I’m a life long hearing aid wearer and with the new Livio Edge AI, I absolutely hate it. I returned it for a full refund. The “bells and whistles” on Starkey’s AI Livio is over rated. The automatic turning up and down the volume makes no sense. How can one consistently measure how for away the sound is when the volume is always adjusting. It cause severe audio fatigue in my case. Also, the devices are considered “Medical Devices” regulated by the corrupt FDA so they can charge a ridiculous price of $6,000 a pair. If Air Pods Pro can simply add an equalizer and turn up the volume, it would work well, at a price of $250 a pair. There’s nothing sophisticated about these electronics. It’s simply an amplifier with anti-feedback, and an equalizer (to adjust various tones to fit with one’s type of hearing loss) It’s time to put an end to the monopoly and allow competition provide better products at a fair price. $500 for a pair should be the limit, not $6,000. Starkey is ripping you off big time, and they don’t care.
I give only four stars I’ve been using this app for a couple of months with iPhone I don’t know what happened but the thrive app sound notifications for texts doesn’t work anymore but it makes a sound for Facebook I have turned it off removed the app and put it back and I still can’t get thrive app to notify me for text message alerts and all of the settings are correct
This app has terrible connection issues with devices. Left or right disconnects anytime it switches between audio sources. Using the Bluetooth options on the iPhone does nothing. The only way to reconnect is to put the devices back on the charger for a reset…which is great as long as you are close to the charger. My next devices will likely have nothing to do with this app. It is ridiculous…
App is awful!
App worked fine for about a month. After iOS 15 came out the app hasn’t been updated and all of my memory settings don’t show up. Mask mode is toggled on but I can’t use it because it’s not showing in the memories. I really like my HAs but if they can’t keep the app updated what good are they? Never had this problem with either of the brands I wore previously. Very dissatisfied with Starkey right now.
The first 2 years they work well . The last several months I have sent them in 4 times for going dead with fresh batteries. Going dead with no warning, weakening and having to constantly change settings. Now they have started having static at any time. I feel they keep sending them back waiting for they warranty to go out. I’m done with Starkey!
Needs app for Apple Watch
Thrive needs to have a Apple Watch app. Previous TruLink app had the watch app. So easy to make volume adjustments on Watch. Please update app to work with Watch.
Recently mask mode has vanished. Can you tell me what happened and how to get it back.
Bluetooth is on and your devices cannot be found, thus can not be connected to. Also, the static when using them is horrendous.
I really like that the app lets you adjust and customize your experience with your hearing aids. I just wish that some of the adjustment features were explained more thoroughly. For example, the background noise adjustments for speech, noise, and wind. The icons at each ends of the slider are not intuitive. Is it the noise you hear from minimum to maximum, or is it the amount of correction for noise, from minimum to maximum. I’ve experimented with the wind setting, and I can’t really tell much difference. A little explanation would really help guide that experimentation to see if I notice a more pronounced difference over time. In addition, the user guide appears to be missing some of the features available in the app, and other features listed in the user guide cannot be found in the app. For instance, the Translate tool is mentioned in the guide, but I can’t find it anywhere in the app itself. Also, there is a button on the volume control that isn’t explained anywhere in the user guide. It’s like the app was updated, but the user guide wasn’t. App version 3.1.0 Better documentation of features and updating the guide would turn this app from 3 stars to 5.
Poor working app
This app is so poor that it does not record activity accurately.
Read some of the review and not sure people understand Bluetooth is only able to connect to one device at a time. I see a lot who are not happy they have to turn of Bluetooth on phone to connect to iPad. This is a bluetooth issue and not an app issue. This will always be the case until Bluetooth is advanced and updated. Also remember the Bluetooth connection comes from the phone/iPad not the hearing aid. If you have issues with dropping connections make sure you don’t have it set up on both. I only keep app on my phone and the connection has been strong. I do connect to my Ipad when I have the need but have never put the app on there. At first it would try to switch between them and I would get streaming in one ear. I changed the apple hand off feature to off and have had good results. I was advised to toggle Bluetooth on/off if there is ever an issue to renew the connection. I have several Bluetooth speakers and have done the same if the connection is lost. Bluetooth is not the strongest signal. Hence the reason you can use it on an airplane. It will and can be broken by other frequency interference. I believe in the last 30 days I have cycled my Bluetooth connection twice. I also turn my phone off weekly as Apple recommends. Overall I feel this is the best Hearing aid I have owned out of five previous sets in my 30 years of hearing loss.
I recently tried a set of Starkey hearing sids and the Starkey app that controls them. I found some issues with the app. 1. The process of creating a custom memory is straightforward but there doesn’t seem to be any way to modify a custom memory. 2. The method to delete a custom memory is not intuitive. You have to go to “edit” to delete. A more intuitive method would be to swipe left. I’d also like the ability to reorder custom memories by dragging them. 3. On the “Customize” function (from the left button) there is access to an equalizer and some filters. But when I tried to use any of them it re-set the custom memory I was trying to use as a base. 4. The equalizer mentioned in 3 should default to flat. It shows up with the upper two bands almost at the top of the adjustment. 5. The equalizer should operate on a per-ear basis so that the two aids can be adjusted individually. 6. The app is very slow. I gave up on the aids and the app and am trying another brand. The app needs more development, testing and especially feedback from real users. ++++++ The aids, themselves, were only okay. Performance in noise was about the same as other brands of aids. The reason I focus on the app functions is because we need the filters and the ability to make adjustments to the aids while we’re in a difficult hearing situation. The app fails to provide that functionality.
I love the way this app controls my hearing aids. I’ve had it for 6 months now and it works perfectly! The car feature kicks in automatically when driving and cuts out a lot of the background noise. The mask feature makes it much easier to understand people when they wear a mask. I have programmed several settings for different situations, for example cutting out crowd noise when watching football on TV, so that I can hear the commentators better. The translation setting for a foreign language is amazing. It gives a literal translation so not conversational, but it would give you a good idea of what was being said. It’s infinity adjustable for any situation and, although the instructions for setting up custom modes could be clearer, playing with the settings is the best way to learn. I don’t have any problem with it connecting to my aids and am extremely happy with its functions.
Still lacks voiceover compatibility
After the most recent update Voiceover doesn’t interact with the app. There are buttons that are not clearly labeled meaning when I navigate to those buttons with voiceover all voiceover will say is button, so I have no idea what the button is. On the main screen the volume for each hearing aid can be adjusted, but after adjusting it The hearing aids revert back to the original volume level a few seconds after adjustment. The slider bars for various settings won’t adjust for example when I navigate to the machine sound setting there is a slider present and when I navigate to it with voiceover, voiceover will announce the percentage of the slider and to swipe up or down to adjust the value, but when I swipe up and down the only thing that happens is a beeping noise and the setting will not adjust. The sound space feature is unable to use because after opening that feature I’m presented with a page and voiceover says to tap on the icon and drag it around the screen, but I can’t see the icon to do that.
Yes. Thrive Hearing Control is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 84 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Thrive Hearing Control Is 39.7/100.
Yes. Thrive Hearing Control is legit, but not 100% legit to us. This conclusion was arrived at by running over 84 Thrive Hearing Control User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Thrive Hearing Control Is 39.7/100.
Thrive Hearing Control works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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