Yandex Drive Status

Last Updated on 2025-02-07 by Yandex LLC

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⚠️ Most reported problems ⚠️

Connection

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- Cars are the most expensive compared to other car sharing services in Moscow

- Aggressively increasing prices and introducing fees for booking and smart pricing algorithm

- Total control over driving style can lead to increased fees

- No English-speaking customer support available

- Unable to register Russian bank cards due to unknown error

- Limited number of photos can be uploaded when accepting/renting a car

- App does not allow parking near the designated spot

- Poor customer service and inability to answer questions or provide clear reasons for registration issues.

Common Yandex Drive Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Yandex Drive network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Yandex Drive App
1. On android, goto Settings » Yandex Drive » click [Force Stop]

Clear Yandex Drive App Cache and Data:
1. On android, goto Settings » Apps » Yandex Drive » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Yandex Drive.

On android, goto Settings » Apps or Manage Apps tab.
Click Yandex Drive » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Yandex Drive » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yandex Drive