iTaksi Reviews

iTaksi Reviews

Published by on 2021-04-27

🏷️ About: iTaksi is a taxi-hailing app that allows users to estimate the cost of a trip in advance, pair with the nearest available taxi, choose from three different types of taxis, and pay using cash, credit card, or istanbulkart. The app also allows users to rate drivers, save frequently used addresses, and report complaints or suggestions.


       


Is iTaksi Safe to Use?

We Investigate the app owner's website (Itaksi.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 55 combined software reviews.

Is iTaksi Safe?
iTaksi appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is iTaksi Legit?
iTaksi appears legitimate, though exercise caution.
33.3/100



Summary of Customer Reviews (Takeaways): 💎

- Responsible and respectful drivers

- Clean cars

- Good application for local Turkish users



Read 24 Customer Service Reviews 😠💢

2.2 out of 5
The app had basic and major problems

I’m on an iPhone 11 Pro, iOS 14. iTaksi has basic user interface issues — no matter how hard I try I can’t tap on the “destination” to set where I want to go, and it sets the destination to the exact same as my pickup location. I literally tried for 10 minutes to get this to work.

The app doesn’t open.

iTaksi doesn’t even launch…

عدم اتمام عملية التسجيل

حملت التطبيق منذ أسبوع وحتى اليوم لم أتمكن من اتمام التسجيل إذ لا تصلني رسالة برمز التفعيل لإكمال التسجيل
Uygulamayı indirdim ancak aktivasyon kodunu almadığım için kayıt olamıyorum

Bad

Bad experience

Language

Why only Turkish Language 😭

Arabic Language and English Language very important to visitors of istanbul

App stuck

App is stuck on first page.

Useless

iTaksi didn’t let’s me login , I tried to login but it keeps me kicked off

Credit Card Issue (neden hala sorunu çözmüyorsunuz?)

Still the same problem..!

Lütfen alttaki sorunu çözerseniz memnun olurum, teşekkürler 🙏

Newer Review:

Same issue, new error message:

“1002, Technical error.”

New Review:

New update, same issue and new error message:

“1002, Teknik bir hata oluştu.”

Old Review:

Nice app but not able to add a foreign credit card..!

The error message is “3001, Geçersiz kart.”

Scammers

Scammer and fraud , I don’t recommend iTaksi for anyone

Useless

iTaksi is useless. I tried the yellow cab, turquoise or black so many times in different locations around Istanbul with no luck. I don’t know whats wrong with iTaksi. Its useless.

Not recommend

I recommend you to not use iTaksi
Use public transportation is better, safer and cheaper. I got scammed by these drivers two times and yeah I learned a lesson To take it again what matter my circumstances is.
Basically they change the route to take more money and when you tell them to take the best route they will not listen to you.
Don’t tell you need Turkish to tell I know that I already I took 3 months course so I can survive here!
I have send a complaint to them but nobody
Answered me. Thanks for that good service.

Useless application and unfortunately no replacement

Tried to get black and turquoise taxis many times from different locations using different payment methods but never got a taxi.
I will be hesitant to visit Istanbul again considering the limitations of on-demand taxies specially after banning Uber and Careem and limiting them to city very low quality and small taxies.

UPDATE IT

iTaksi already needed updates, now it’s just crashing.

Neither Arabic nor English

Please add languages like arabic and english to iTaksi

Terible

Terrible service.!! Not recommended at all!!!

Need English language

I think it’s amazing but We need English language

Arabic language support is needed

Please add arabic language support

The GPS need more update

The application its good but the map and the GPS needs more update because its so much slower and didn’t give the taxi driver the good signal for the address

US numbers can't register

Disappointed that you need a Turkish phone number to use iTaksi. Would be great if this was available to international travelers

Good app

I use this app as my uber/grab of Turkey. Drivers are responsible and respectful and cars are clean.

Integration problem of drivers.

Crazy taxi drivers, many times they accept the ride and cancel immediately. Or after they accepted the ride you can track them driving completely another direction without noticing you.

Kullanissiz

İhtiyacım olduğu anda hiçbir zaman taksi bulamadım. Yaptırımsız ve fonksiyonelliği olmayan bir uygulama.

Objection

I’ve tried to request a car in Atarurk airport but the Airport staff refused when the car arrived 😐
I think 🤔
iTaksi made by (ISTANBUL municipality)
Also the Airport taxis 🚕 are more expensive !!

Perfect

It is useful when you are visiting Istanbul.



Is iTaksi Safe? 🙏

iTaksi appears generally safe, but use with caution. JustUseApp Safety Score for iTaksi is 33.3/100.
This assessment is based on our NLP analysis of 55 user reviews. Combined with the app store average rating of 2.2/5.


Is iTaksi Legit? 💯

iTaksi appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for iTaksi is 33.3/100 .
This conclusion is based on analysis of 55 user reviews.




How was your experience with iTaksi? Post a Review




Features

- Fare estimation feature to know the cost of a trip in advance

- Pairing with the nearest available taxi at the touch of a button

- Three means of travel: standard yellow taxi, turquoise taxi for more comfortable rides, and black taxi for luxury

- Three payment methods: cash, credit card, and istanbulkart

- Option to rate the driver and submit a comment after the ride

- Ability to save frequently used addresses under “Favorites”

- iTaksi vehicles equipped with dual cameras for security

- Option to report complaints or suggestions to the Municipal Help Line (153) or on the official website of itaksi.com.

  Contact Support
Developer:
Istanbul Büyükşehir Belediye Başkanlığı