Contact Journey Support
Company Name: Two App Studio Pte. Ltd.
About: Join millions of Journey users and create a healthier, happier mind. A sanctuary
for your mind and soul, Journey diary will help increase your positive energy,
be more grateful and a calmer mind by building healthy thinking through
journaling.
Journey Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Journey - Diary, Journal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Journey - Diary, Journal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Two App Studio Pte. Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Journey Website
Privacy Policy: https://journey.cloud/policy
Developer: Two App Studio Pte. Ltd.
Privacy & Terms:
Read 5 Customer Service Reviews 😭😔💔
How do I get the software switched to my new phone? I paid for it and your company will not contact me back. Phone number is 435 730-0851. Give me someone I van talk to. Thanks Carl Dilg
I paid for a lifetime membership but after one year I was charged for an annual membership. They also switched my account in the app to be an annual membership. I contested the charge through PayPal, and won the case. Journey had to pay me back. But I still can't get a response from journey no matter what email I tried they seemed to have blocked me. I just want to make sure I'm not charged next year for an annual account and I want my app to show that I have a lifetime membership. I did get one response back after paypal ruled in my favor. John form Journey asked for the receipt that proved I paid for a lifetime membership. I sent it to them and I've never heard back. I have a few other questions not even related to the issue above, and I'm still not getting replies back. Before this issue I used to receive a response back within 24 to 72 hours consistently. Now I get radio silence. What the heck?
Don't BUY.
by Tati167
I bought this app in 2019. I paid for the lifetime license. Not 5.95 either. I paid for a real, desktop app. In part, to support the developers. Now, a few years later, I got a new laptop and want to transfer the license. Do you think they will let me do it? NO. So I sort of enjoyed the app. It wasn't the greatest thing ever, but it did the job. But people *get new laptops.* How is that a stumbling block? For a literal month, they've given me the runaround on something that should be basic. And then finally just stopped answering my emails. This is why people only use free apps. Because you WON'T get what you paid for. At least not with this company. If you're using a free version, have at it. But if they want something other than 99 cents from you, you will live to regret every single cent. The punchline: Use if you like, but DO NOT BUY.
Garbage service
by Bherring24
In the few days since I signed up with Journey, I've tried to save 6 posts. 2 have failed on the save, losing all of what was written. This app is extremely unreliable. After the first time the developer replied to me that they were implementing a fix, which did not work at all. But rest assured if you do contact customer support, they will be extremely condescending, and since they don't offer any trial period, you're just out of your entire year worth of paying for a service that simply does not work. Avoid this app, there are plenty of other decent journaling services that won't leave you more frustrated and stressed than when you started.
No longer the best
by Park-row
I switched to Journey a while ago for the journal app, and have been happy with it. However, with each recent updates, they are making this platform more unuseable. Web app is a half baked idea no better than the previous website version (now inaccessible on work computer, doesn't sort, etc.), and this app on Mac... I loaded it three times, had to force quit three times - not going to try again. The one and only app that crashed on me so far after I got my new macbook. The iOS apps work half way decent if you don't mind the typing experience on iphone/ipad.
Have a Problem with Journey - Diary, Journal? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Journey - Diary, Journal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Journey - Diary, Journal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Journey - Diary, Journal.
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