Contact Word Collect Word Puzzle Games Support
Published by Super Lucky Games LLC on 2024-01-04 About: Play 2500+ Levels & Get 500 Bonus Coins! DOWNLOAD the best word puzzle
games!
Word Collect has exciting word puzzle games! Word Collect starts as an
easy word game and gets harder as you level up!
ENJOY WORD COLLECTING
GAMEPLAY!
- Swipe to select letters in any direction to form the hidden word
matches!
- Find as many words as possible to level up and earn bonus rewards!
-
Fill in every word block puzzle! Earn bonus coins .
How to Contact Word Collect Word Puzzle Games Customer Service/Support
Listed below are our top recommendations on how to get in contact with Word Collect Word Puzzle Games. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Word Collect Word Puzzle Games. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Super Lucky Games LLC
Verified email
Contact e-Mail: [email protected]
57.14% Contact Match
Developer: Super Lucky Games LLC
E-Mail: [email protected]
Website: Visit Word Collect Word Puzzle Games Website
57.14% Contact Match
Developer: Tnecutet Game
E-Mail: [email protected]
Website: Visit Tnecutet Game Website
Privacy & Terms:
https://support.apple.com/de-de/HT202039
https://platinumplayerllc.com/privacy-policy
https://platinumplayerllc.com/terms-%26-conditions
Reported Issues: 18 Comments
By Virginia
1 year agoGuess they don’t want my money any more because when I try to buy coins for hints, it tells me I’m not connected to the internet. I can play ads to get coins, and play the game itself - which is how I know I am, in fact, connected to the internet. Deleting this app now at level 2149. Too bad they’ll never know they lost a customer who’s bought a LOT of coins because there’s no way to contact them. Oh, well.
By FE
2 years agoI find this game annoying. Now,seeing all,the others complain I see I am not alone. Biggest issue I have is the incredibly high accumulation of points ( for whatever reason) I have accumulated. I see no way to use those points. If you think I’d pay so I can get hints for the words you have in puzzles, forget it. As others have stated, there’s more words that are not words and many real words unacceptable. Let us use the glut of points we’ve legitimately amassed. And give a method to contact you for god sake.
By Bonnie
2 years agoI can play the game but am not connected to it, no connection to the league, or to the team, how can I fix this
By Rhonda Hanson
2 years agoI do not like the crown clash. I actually hate it and will not play until it goes away. I enjoy the game so much and it relaxes me. I have a very stress filled job and word collect is wonderful. But I hate!!!! Crown Clash
By Frances Marquez
2 years agoMy team is Spelling bees 1. I now have no team, and can't get back to Spelling bees 1. Please fix this. I have been kidnapped.
By Kate
2 years agoNot everyone agrees with the political ads that you produce when we want more coins. It’s obvious what political party you prefer but please stop advertising your own political preferences or give equal time to the other political party.
By Siretha Dansby
2 years agoI am trying to get a refund for 199.99 plus tax because i hit the wrong button.
By Janice Cowan
2 years agoI can't get the puzzles to come up. I can open the game on my phone but when I tap the level 12K button it doesn't bring a puzzle up. I am in the middle of Wild Word Weekend. Can you explain what is happening?
By Al
2 years agoCan’t buy coins because it says i am not connected to internet even thou i am...
By Roberto Rubio
2 years agoI had the following exchange with a support person: Welcome! How can I help with your question? You Good morning Ellen. I never authorized "word collect" to charge my credit card. I saw that the app was free, so how did I end up signing to a "contract"? I did not volunteer my credit card number but it was still charged. I need my money back and I need to get rid of the "word collect" app from by iphone so that I never have to worry about it again. I try getting rid of it manually but the instructions for the iphone did not work as displayed. Thank you. Pearl Wilson, Assistant I'll do all I can to help. Can you tell me more about what's going on? You Did you read the entire message? I don't understand what more do you need. I have an iphone 11, is that it? Pearl Wilson, Assistant Is there anything else the Expert should know before I connect you? Rest assured that they'll be able to help you. Whatever else he or she needs I'll try to provide. Thank you. Following this exchange I was asked to pay a dollar and provide my credit card number which is an insult to anybody at this stage of customer abuse and preying. I still can't get rid of the stupid game and I still haven't got my money back!
By Patricia Haynes
3 years agoI was charged $212.69 for platinum play . I did not authorize this nor do I want it. I want my money refunded and I am finding it very difficult to get any help from googleplay or PayPal. I also want to cancel the game ,but can't find out how to cancel. I have enjoyed the game , but I would be crazy to pay this much for a game.
By Ann Plimbley
3 years agoIt won’t let me collect the coins from the hint button
By Jessie McFarland
3 years agoAfter iPad update game is frozen.what should I do?
By Lynn Sell
3 years agoI have played this game on iPad for at least a year. Now it won’t open. What happened?
By Marcia Konrad
3 years agoI have hit the hint button 3 times. Points are deleted, but no hint pops up. Very frustrating. What’s the problem?
By Lrondin348
Where is the game I downloaded?
I downloaded this game because of an ad that popped up during another game that I was playing. It looked really interesting to pick out words out of a puzzle of letters. Where is the game that I downloaded? This is a totally different game. I started play hoping that I would get to the level that included the game I wanted. I am now on level 150 and still no. So let me review this game. First of all it is addicting. That’s it said it is also very frustrating. What is the use of collecting piggyback coins if you have to ultimately pay for them? Also the music is mind numbing! You have to go totally out of the app into settings to shut it off. Lastly amount of ads is crazy. I get you’re trying to sell other games but showing two and three ads at a time it’s totally distracting and counterintuitive to the mind sharpness that this game is supposed to promote. At least show different ads! Of course we have to pay money to remove the ads. I lost interest in the game because of these negative aspects. Playing is supposed to be fun not annoying. Developers please make some changes. Update: I received an answer from the developer. They should develop a game called Word Salad because that’s what the answer was. No issues were addressed. No reason why I got a totally different game than advertised. No problems were solved. I deleted the game.
By Satan'sfinest
Misspells basic words and doesn’t recognize others as words at all.
This game is ok in concept, I suppose, but it’s extremely slow and easy and there are so many mistakes that it becomes more frustrating than fun. There are a ridiculous amount of words that it just doesn’t recognize, even as bonus words, some of which are just the plural form of words it does recognize. (Some of which were even recognized in previous levels) Even worse, some of the words it is your object to find are misspelled, so unless you think to spell a perfectly normal, easy word incorrectly, you may get stuck on a level. (And just so you don’t think I’m the idiot misspelling words and then blaming the game, I’ll give you one of the examples I remember: tatoo. That was a difficult one to figure out, bc the only ACTUAL 5 letter word spelled with the letters given was not recognized by the game, again even as a bonus word, and I didn’t think to simply misspell a very common and simple 6 letter word in order to make it 5 letters.) The fact that it professes to calculate iq is very obviously a gimmick as well. For one thing, one must wonder how accurately a game could gage one’s iq that cannot even correctly spell tattoo. Once I had encountered misspelled words a couple times, I quit the game and found an alternative, of which there are too many to waste time with this.
By Es330td
Ads completed misleading, dictionary incomplete
Number one: the ads for this game are bait and switch. Multiple ads for this game show grids of letters wherein a player is to identify words from the jumble. That is the game I would like to play, and yet the actual game gives a player six or seven letters and is asked to find specific words, matching the number of letters to complete the puzzle. Unfortunately, a person with a large vocabulary (such as this writer) is likely to know many four or even five letter words using a set of letters. While the game awards bonus points for finding extra words, it becomes frustrating when a fourth or fifth bonus word is entered matching the number but isn’t the word the game wants. Given no other context, it is aggravating the game won’t accept an answer fitting the requirements. Number two: the game’s dictionary is incomplete. In multiple instances the writer has entered a correct and valid non-slang English words only to be told the word doesn’t exist. If the game is going to reject words of the proper length and instead award bonus points the dictionary needs to be complete. After 100 levels of gameplay I give up. Give me the game play advertised.
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