Contact Collector Support
Company Name: 96 Creative
About: A mobile app for Pokemon TCG players, and collectors!
Collector for Pokemon TCG
allows you to easily search the database for cards from various expansions.
Collector's database includes all Pokemon Trading Card Game Expansions from
Fossil up to the latest release, including the original Base set.
Collector Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Collector - for Pokemon TCG. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Collector - for Pokemon TCG. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 96 Creative
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Collectr Website
Privacy Policy: https://www.getcollectr.com/privacy-policy
Developer: Collectr Inc
Read 3 Customer Service Reviews 😭😔💔
Good app but wasn’t able to log back in
by Pixelpineapples
I’ll start off with the only positive is the app is good, for what that’s worth. But I deleted it off my phone because the newest expansion, being Unbroken Bonds, wasn’t added until 6 days ago when the expansion was released quite a bit before then. So I thought it was a dead app that would no longer be updated. So I deleted it. I had a paid version of it too. So out of curiosity I checked today to see if it was updated by chance. It was. I redownloaded it and tried to log in. I needed a password key. I searched my email. No where to be found. So I was out of luck. Can’t use the account that I spent LITERAL DAYS logging my cards in. I’m highly disappointed in the app and it’s ridiculous you have to pay to log different types of collectibles (such as coins). Everyone beware.
Broken Wishlist
by AGK!
Initially the app looked great and worked well. I wanted to be able to track what I have and a wishlist. Unfortunately, after spending hours loading in the cards I have and want, the app statistics for my collection seem to be off, and the wishlist is busted. When I try to view my wishlist I’m unable to scroll at all. This means I essentially can’t use my wishlist. I’ve tried to contact support but their site is just a white page with some text reading that they are under maintenance. Well every time I check over the past 3 months + they are under maintenance. Such a shame, it was really useful until it broke.
Great info, but terrible bugs makes it hard to actually use
by Hiphopllama
I love the app for keeping track of my collection, and it’s certainly worlds better than the official Pokémon company app. Great database of all available cards. However, major bugs/issues brings it down from a 5 star to barely a 3.
The UI is definitely not user friendly, even counterintuitive in places. An example of a necessary fix is making it easier to remove cards from your collection. Also, for whatever reason, adding cards to your collection doesn’t always save - I’ll add a few cards, and get the pop up that they’ve “been added to your collection”, then later I’ll look them up and they won’t be there. This is the worst problem: very frustrating to spend hours inputting cards, and the next day, they’re gone.
All in all, well worth the small purchase amount if you want to start to keep track of your collection. Great work by the developers getting started. However, needs several improvements before being a 5 star app...notably, adding cards to your collection not saving.
Have a Problem with Collector - for Pokemon TCG? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Collector - for Pokemon TCG to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Collector - for Pokemon TCG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Collector - for Pokemon TCG.
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