Collect Em All Clear the Dots Customer Service 👿🤬😡😠💢😤
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Read 5 Customer Service Reviews 😭😔💔
The game “Collect em All” has been stuck on opening/loading page, it won’t go to page to play🥺 I luv this game and it’s been stuck for over a month, can you help thanks
1st I have two accounts one on my phone and one on my iPad you would think they should be combined to one because I haave to spend money on two and it is getting expensive. Also the 2000 coins collet on phone is $3.99 and on i pad it is $13.99 why ia getting robbed and LSO I COMPLT 1ST ai have to accounts one on phone and one on computer and pay money on both I think you hould ombine them sir can have one and refund me. Also collet coins phone is $3.99and Computor is $13.99 . And also i have 1287 points I finished and went to treasure room and was praised rewards i never received and also more rooms to complete and never received I feel like you are scamming me out of money I am not sure if i will continue to play so I feel I should be refunded I will be waiting to her from you as soon as possible Thank You Lou
Gets too glitchy
by CrzydgldyFAR
I love the mechanics of games like this and this is no exception, but it needs some serious work. Around Level 100 it starts lagging and has to be restarted after each level, and it if you run out of moves and try to watch an ad for more it freezes and won’t let you watch or exit… you have to restart it and lose that life. Regardless of how much I like the game it’s not worth the effort as is and I won’t even consider paying to remove ads. If there isn’t an update to fix these issues very soon I’ll be deleting it and moving on to one that works as it should.
One very big problem aside from performance… the piggy bank. Players shouldn’t have to buy coins they have already earned. Even letting half of them go to the player and requiring payment for the other half would be better, but not getting them at all without paying is just money-grubbing on the part of the developer.
That along with the glitches makes it extremely user-unfriendly with zero regard for customer satisfaction.
Stop fixing what isn’t broken!
by I Am Catmom
I absolutely love this game, so much so that I bought it to support the development of it. But lately you have been constantly modifying the game with changes that ruin it. Thank goodness each time after a few days you would put it back to what it originally was. Now you have made another update and the game is completely inaccessible. I just tried to load the game and can’t even get into it. It’s simply going to a black screen with a white spinning wheel of death and promptly kicks you out. I tried to contact you through your website but there is nothing where you can report an issue and unfortunately that only left the option of leaving a bad review, believe it or not my very first one for any game. PLEASE, get this issue resolved and stop changing it. It’s really perfect as it was.
UPDATE: Downloaded the new update three days later, still promptly kicks you out of the game. Really missing my daily play, very frustrating...
What Happened?
by BarbearGameGirl
This was an entertaining, addictive game with only a few annoying bugs and quirks and the usual tedious, repetitive ads until the recent “update” when it literally became ridiculously unplayable! I like a challenge, but this is outrageous. I was almost to level 4000 when the insanity hit the fan. I’m very close to uninstalling the app because the game just isn’t fun anymore.
FURTHERMORE I am now at Level 4456 and I really can’t get past it this time! I understand you want to add complexity to make it more challenging, but this is ridiculous. I’ve been playing for months and enjoying it, but I’m ready to uninstall the darn thing now. The decoration aspect has frozen and I have a million paint rollers I can’t do a darn thing with. I keep getting booted out of the app or it freezes during an ad and I lose everything. And now I can’t get past this darn level. You guys ruined a perfectly good game!
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