Word Collect Word Puzzle Games Reviews

Word Collect Word Puzzle Games Reviews

Published by on 2024-10-31

🏷️ About: Word Collect is a word puzzle game that starts easy and gets harder as you level up. The game allows you to swipe in any direction to form hidden word matches and earn bonus rewards. You can play offline or online, and the game offers daily bonus coins and word puzzles.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
74.7%

🙄💅🫥 Neutral
14.7%

😎👌🔥 Positive experience
10.6%

~ from Justuseapp.com NLP analysis of 557,426 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy to find words

- Analyze and solve words

- Hints are available

- Favorite word game ever

- 60 levels before getting onerous with ads

- Option to watch 5 ads and turn off ads for a day



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Awards not awarded

2022-05-22

Had been enjoying playing multiple times a day, but for 3 days now am not able to get “free” coins during games as video ads won’t open. Also have been cheated out of 25 coin awards offered at completion of games for same reason. Have also been getting a lot of messages that state video not available at this time—please try again later. Another problem is with daily bonus point (coin) awards. Will get one award then unable to play again because it won’t open another video to watch—just has circle “spinning” endlessly. Up until 3 days ago, it was problematic with it taking several minutes for a video to load. In addition, the bonus game puzzle has been stuck for days at 16 of 16 games completed but no award (“spin the wheel”) accessible. So, all this results in this game eating up my “coins” I’ve accumulated without an opportunity to add more unless I buy them. Am seriously considering deleting WordCollectWordPuzzleGames despite having reached level 737 and watching innumerable ads. Unfortunately, I convinced my daughter to download WordCollectWordPuzzleGames and she’s having the same problems.

Where is the game I downloaded?

2022-06-23

I downloaded this game because of an ad that popped up during another game that I was playing. It looked really interesting to pick out words out of a puzzle of letters. Where is the game that I downloaded? This is a totally different game. I started play hoping that I would get to the level that included the game I wanted. I am now on level 150 and still no. So let me review this game. First of all it is addicting. That’s it said it is also very frustrating. What is the use of collecting piggyback coins if you have to ultimately pay for them? Also the music is mind numbing! You have to go totally out of WordCollectWordPuzzleGames into settings to shut it off. Lastly amount of ads is crazy. I get you’re trying to sell other games but showing two and three ads at a time it’s totally distracting and counterintuitive to the mind sharpness that this game is supposed to promote. At least show different ads! Of course we have to pay money to remove the ads. I lost interest in the game because of these negative aspects. Playing is supposed to be fun not annoying. Developers please make some changes.

Update: I received an answer from the developer. They should develop a game called Word Salad because that’s what the answer was. No issues were addressed. No reason why I got a totally different game than advertised. No problems were solved. I deleted the game.

Misspells basic words and doesn’t recognize others as words at all.

2022-07-24

This game is ok in concept, I suppose, but it’s extremely slow and easy and there are so many mistakes that it becomes more frustrating than fun. There are a ridiculous amount of words that it just doesn’t recognize, even as bonus words, some of which are just the plural form of words it does recognize. (Some of which were even recognized in previous levels) Even worse, some of the words it is your object to find are misspelled, so unless you think to spell a perfectly normal, easy word incorrectly, you may get stuck on a level. (And just so you don’t think I’m the idiot misspelling words and then blaming the game, I’ll give you one of the examples I remember: tatoo. That was a difficult one to figure out, bc the only ACTUAL 5 letter word spelled with the letters given was not recognized by the game, again even as a bonus word, and I didn’t think to simply misspell a very common and simple 6 letter word in order to make it 5 letters.) The fact that it professes to calculate iq is very obviously a gimmick as well. For one thing, one must wonder how accurately a game could gage one’s iq that cannot even correctly spell tattoo. Once I had encountered misspelled words a couple times, I quit the game and found an alternative, of which there are too many to waste time with this.

Ads completed misleading, dictionary incomplete

2022-08-25

Number one: the ads for this game are bait and switch. Multiple ads for this game show grids of letters wherein a player is to identify words from the jumble. That is the game I would like to play, and yet the actual game gives a player six or seven letters and is asked to find specific words, matching the number of letters to complete the puzzle. Unfortunately, a person with a large vocabulary (such as this writer) is likely to know many four or even five letter words using a set of letters. While the game awards bonus points for finding extra words, it becomes frustrating when a fourth or fifth bonus word is entered matching the number but isn’t the word the game wants. Given no other context, it is aggravating the game won’t accept an answer fitting the requirements.

Number two: the game’s dictionary is incomplete. In multiple instances the writer has entered a correct and valid non-slang English words only to be told the word doesn’t exist. If the game is going to reject words of the proper length and instead award bonus points the dictionary needs to be complete.

After 100 levels of gameplay I give up. Give me the game play advertised.

Soooo many ads.

2022-09-26

Play 2 rounds see a video add. Play one round. Ad. Play 3 rounds, ads. The ads are longer than the rounds. Uninstalling after 15 minutes of playing.

Response from app developers: Hello Tay, Thank you for taking the time to post a review. Ads support our game and ensure that we can offer it for free, but it's completely understandable that they can be distracting. You can disable ads from appearing by making any purchase. Send us a message through WordCollectWordPuzzleGames if you have any questions. Thank you!"

My response: I understand ads, but If you just started playing the rounds take seconds to complete. The ads run longer than the rounds. The ads don’t let you exit out until a certain amount of time passes. That’s NOT including the pop-up ads for in game add-on! Other complain about the amount of ads. I played a round in 5 seconds had a 20 second round. Finished the next round just as quickly. A 20 second ad again. I spent more time watching ads vs playing. That’s the complaint. I don’t even know if I’ll like the game enough to want to buy because it was super easy in the beginning. The ad I saw for this game looked more interesting than the game I played.

Ad after every level

2022-10-27

I love this game and have played it in the past. When I reopened it, I quickly realized that not only are there ads after EVERY single level, you cannot click off the ads until the developer makes you wait for what seems like an eternity. I don’t mind waiting for an ads on most games-I understand the developers desire to make money. However, not only are the number of ads ridiculous but also the fact that when you get the first “X” to close ad, instead of closing the ad, it brings you to WordCollectWordPuzzleGames Store for that ad THREE times. And then, when it finally stops bringing you to WordCollectWordPuzzleGames Store, it makes you watch another 10 to 15 second ad. I love this game and would enjoy playing it. And I am not averse to paying for ad free if it’s reasonable. But this game literally seems to want to make you so frustrated that you feel like you have NO OPTION but to pay. I’m sorry but I don’t like to be forced to pay bc the sheer number of ads, the trickery involved in bringing you back to App Store multiple times and the amount of time you must wait just to go to the next set of words. Too frustrating and deceitful for my purposes..

Word collect

2022-11-28

I used to love this game until today. Went to play the morning challenge and low and behold it was totally revamped. WHY! I looked forward to the twice daily challenges, not any more. Hate the updated challenge. I play word collect several times a day. With the new challenge I will probably end up deleting a game I used to love. To score 3 stars on the new challenge you will have to be a member of MENSA. The old challenge used to be fun. I always tried to use longer words not settle for 3 letter words. Thanks for making a game I used to love a game I tried the game again. I dislike the new format very much. Why not offer the old and new format and we can choose which we want to play. I am good at word games but to solve this new format I would need to Google the letters. Words you use are not common words. Common words that are part of our vocabulary are rejected. I enjoy a challenge but I enjoyed the old format and liked being able to quickly solve the puzzle. Off to settings to delete one of my favorite word puzzles. Thank you for ruining my favorite word games one that I used daily to keep my aging brain sharp. You ruined it for this senior citizen.

Not Good

2022-12-29

For format and responsivity WordCollectWordPuzzleGames is excellent. Unfortunately, it is a ‘game’ based in language and in this respect it fails miserably. This is not a crossword so that the words chosen are particular to the words they must spell through. No, these words are all independent of be another and therefore any word of the required length should suffice. They do not. Further, it must be a rather peculiar dictionary that as a secondary issue identifies only certain words as legitimate (and therefore ‘bonus’ words, whatever that means!). There are words accepted that are not words in my dictionary or thesaurus. And there is of course the issue of unacceptable words, deemed not-words and dismissed out of hand. Next to last, the nonregistering of some entries causes problems when, at wit’s end, a hint is asked for and it turns out to be a word thought to have been rejected. Last, and simply annoying, are the peremptory instructions offered when, for instance, a ‘bonus’ word is duplicated in a attempt to see if perhaps it really might work. (See previous critique for source of this action.). As much as I have loved some aspects of WordCollectWordPuzzleGames I have today deleted it because I find no fun in playing it as a guessing game. TYVM

The ads are really too much!

2023-01-30

Here’s yet another person complaining about too many ads on a game, but it’s much more than that. Remember when it was clear where you had to click the ‘X”, and only had to click it once? Now we’re getting insulted by “X”’s that you have to click multiple times to get to work, and the click area is sometimes so small that you almost always find yourself in WordCollectWordPuzzleGames Store? Or the “X” being a couple shades off from the background colour, making then hard to find, and now I’m seeing ads that when you finally see the “X” and click it, it displays another version of the same ad where you have to do navigate through everything a second time. And the latest is the “X” not appearing at all. (IE Best Fiends & Toon Blast ads) When will developers learn that irritating people that are using their app’s isn’t how you get people to try other apps? All it ever makes me want to do is uninstall your app. This style of game now is a dime a dozen, so there’s really nothing special enough about WordCollectWordPuzzleGames to warrant having to deal with these types of ads. Personally, there isn’t an app on the planet that is.

The simple thing you do is wrong

2023-03-03

The tons of pop ups are unbearable in the free version to the point of seeming more harassment than friendly offers. I turned off notifications for WordCollectWordPuzzleGames and yet they keep coming. This is a bit aggressive for my liking or for a word game. I feel like uninstalling and may do so at this rate. The gameplay is okay but is geared toward generating income more than fun.

Note that it isn’t being ad supported that is annoying and I certainly know how businesses generate funds for having handled billing for ours, but it’s how frequent and obtrusive they are. To stop ALL notifications I had to do so by sliding the last notification to find the setting to finally get them to stop. Why was this option tucked away from all the rest of the notification toggle switches?

It’s not that a company conducts business to make money as much as how they go about it. Assaulting our senses isn’t my idea of the best business practices. To get me to pay you must be considerate and see my side of things too. Make the ads smaller, make them close as easily as they open, and do not ruin our fun by running an ad at every opportunity in the game. This game feels as if the actual game is closing all the ads as they come at you like a pack of ninjas.

Nowhere to go

2023-04-01

This game is fun. But there are few rewards. You can collect golden apples which are useless unless you join a team. I have 97K but they are useless because I don’t want to be on a team. They will show a challenge but when you meet the challenge the reward is being able to buy coins at a discount. If I meet a challenge give me something free! Sometimes it says you get double coins to finish a chapter, I have done this with no rewards. There is a list of words with a reward but it gives me the same letters over and over. I love to play this game because of the challenge but I can’t constantly be buying hints. There is a daily reward and sometimes you can get extra coins there if you want to watch endless ads. You may be able to watch 2ads or 20, you never know. I would play this more if they would give me something to strive for. I am on level 2348 so I have been playing for a while.

The good and the not-so-good

2023-05-03

I’ve been playing for a long time and play everyday as I listen to a book on tape or watch tv and I keep coming back to play, but there are some things that really bug me.
1. After you win so many games, you “win” the opportunity to buy coins. That’s not a win.
2. So many made up words! When I accidentally find one because it’s the only letters that fit and then click on it to find the meeting, I get the message, “we can’t find that definition right now”, as if they are ever going to find it. It’s frustrating to get to one last word only to find it’s not really a word.
3. Word collection award. You never win! I’ve played the game over a year and never won. Supposedly, when you collect 5 of the designated letters, they are added to the word collection, but in fact, they only replace a letter already there. I took a screenshot of my last two games and there is literally no difference in the puzzle, just more points, which means nothing as far as I can tell. If I could insert that screenshot here, I would.
So, in summary, for a free app it keeps your mind working and is fun to complete levels, but there’s no impetus to buy more coins or win at anything.

Change the ads to make it look like your actual game

2023-06-03

I rate the game itself as a 3 star because although it’s a good game and good concept, there are so many other games just like it now-a-days, seeing the same thing over and over again gets boring but overall, it is still a good concept. However if I was to rate the ads y’all make for this, it would be a -5 star because I originally downloaded this game because I thought (from seeing from the ad) that this was a word unscrambler game, like there was gonna be an X amount of letters, scrambled up at the top of the screen and I had to see how many words I could get from those scrambled letters. Your ad made it look like it wasn’t one of those typical “drag your finger from letter to letter”, it made it look different and original, which made me happy, so I downloaded it, less than 5 seconds of opening the game, I deleted because I realized that y’all made the ad look better than the actually game, one thing I absolutely CAN NOT stand is when game developers make a game and the ads for that game, are nothing like the game itself, and btw, last time I checked, false advertising is against the law... fix the ads pls🤷🏼‍♀️

I want to like it more

2023-07-05

I really wanted to give this game five stars, but I can’t. The game is fun and addictive, but here are some issues.
First of all, the darn tiles are too close together, so if you don’t go slow enough, you may leave a letter off, or, as in most cases, add a letter you do not want. It’s a real pain. When I go slow to make sure I am spelling the word correctly, I often lose a letter or even get an extra letter added. Give us more space, please! Second, you can get points for extra words, but only if all the words that length are not already filled in. For instance, say you have filled all your four letter words in but would like extra points for another four letter word you thought of. Tough luck, no dice! Third, the developers offer no way out of an accidental game you are playing. For instance, I, personally, do not want to play against an opponent, but I somehow tapped a button that put me into a competition. No way out, and I don’t like that. If you want competition, great, but you ought to be able to decide if you want to compete or not.
It’s a game that is fun and challenging, but it definitely needs some tweaking.

Higher levels are a strain on my aging brain

2023-08-05

I love this game but it does get harder as you advance through the levels. If I can’t figure out a word, I appreciate being able to use a hint or two to figure it out. The problem is that each hint uses so many points that I go through my points very quickly. I subscribed to the golden ticket but if I want to play more than one or two boards, it’s not sufficient. I end up having to look up the words using a word cheat to complete levels but it’s no fun looking through a list of words to find the right word. I want to figure it out myself. If I hit a board that is really hard for me, I can easily burn through a lot of points buying hints but I can’t afford to keep buying the amount of points I need so you are loosing a paying customer. Why not make the hints more affordable so those of us who need more help can continue to enjoy the game?

Best word game in its class

2023-09-06

I’ve purchased/downloaded quite a few word scramble games over the past few years, & this by far is the best. They do not limit several words like the others, you get points for words that are in fact real, but may not be the ones with in the scramble of words. Also they give you several opportunities daily, to make extra coins. The levels do get harder as you move up, by they still throw in several mercy rounds with small words that even contain two letter words. If you like word scramble games, then look no further.... go ahead and rid your self of the others and free up some extra space on your tablets. Oh, & that’s another benefit... WordCollectWordPuzzleGames is no where near the size as most of the other word scramble apps. 😊. Best of Luck!

Love Word Collect

2023-10-08

I love finding words as quickly as I can and then comes the real challenge. There’s often one or two left that aren’t obvious. Some of the words are not commonly used but for the most part, you can analyze and solve them. Hints are necessary at times. Love the game.
A few complaints below that if addressed would improve the game.
You get extra points for successive words and often it misses a word you have connected with your finger. Then I have to slow down and retrace the word I just used, it goes through but you didn’t get the extra points. When I am going fast before words I see slip my mind - the words I’ve already tried once are shown at the top if you try them twice. That’s clunky to use and once you open it, it stays on the screen way too long.
Separately, I cannot figure out what is going on with team play. Way too complicated and not well explained in my opinion.
The game doesn’t sync on your devices. I started on my iPad and it made my hand ache from too much playing 😬. So started playing on phone - better with less real estate to cover. Points acquired on my iPad are just sitting there. Wish they synced.

Update

2023-11-08

I have been playing this game for quite a while. This is my favorite word game ever. I play every day several times a day and while I watch tv at night. I never do updates unless the game won’t let me play without the update. I was updating another game and saw the update for Word Collect and thought why not. Biggest mistake of my life, now I can’t play, when I went back to play the daily challenge it froze after I joined a group or whatever the new thing is. I don’t usually do these because I never connect with Facebook I don’t like Facebook games. It came up to get my daily reward and it won’ close out of that. There is no x to close that screen or anything. Now I am devastated that I can’t play, what do I do this is the only word I play it is the best one I have ever seen. Now I am lost. I have never written a review but I am going to be lost. Sad to lose such a great game, I should never have updated because I didn’t have to. Sadly I guess I will have to delete and try to find another word game I enjoy so much (I know I won’t I have tried them all. : < ( ,,, I don’t know how to rate now, I would give it 5 stars up to the update but now I can’t play at all.

The dev allows time to try before delivering 90+ second ads

2023-12-10

I like the game and like that the developer gave me 60 some levels before getting onerous with ads. But then i started gettimg ads of 90 seconds or longer ever game or two. Its cheap to killthe ads. 2.99 kills them forever according to the offer. I haven’t decided yet so the other option is watch 5 ads and it turns them off for a day. The developer has put alot of thought into balancing the need for monetization, they have to make a living, and time to get into the game so you want to pay them a bit. The game itself is easy enough to be fast and addictive and hard enough to keep interesting. The ad i answered for it showed a timed game with a set of letters and challenged you to make as many words as possible. The game so far has presented differently with a set of boxes you fill in with tiles by making words, no timer. I,m guessing the further i get in to it the more variations will be presented.

Word Collect

2024-01-10

I like word games and I found this one intrigued me. A little different scenario is used and I especially liked the extra games that can be played in the AM and PM.
I never....EVER....spend money when I’m playing a free game.....but at one point Word Collect made me an offer that even I couldn’t refuse. So now I had a vested interest of $.99 in it and everything was just plain fun, fun fun. But then the screen went blank. I clicked everywhere.....using a stylus and then warm little fingers which turned into hot little fingers rather quickly. Nothing.....
Finally I shut it down and went back to it later. It was all back including my investment.
Now it shuts down once or twice a day...every day....but I keep on playing because, like I said, I really like the game and I do have an investment.
So?..if you have a lot of patience and a lot of time on your hands.....download WordCollectWordPuzzleGames .

Word Collect 2,500 + Levels

2024-11-15

I really love this game. I read other reviews and decided to try it out. I have not been disappointed. You can make it as calming or challenging as you like. You can play and take your time or you can choose to play against others. You can join a league and work with your team mates to help your league improve and move up on the leader board. You can earn coins to help with hints in the game and only if you want to - you can tap a free button to watch ads and earn more coins. You can tap on a gift box every day and earn free coins. And only if you want to you can watch an ad and open each of the other two gift boxes offered as a choice to open. All in all I have really enjoyed playing this game since I downloaded it. A great way to pass the time if you love word games. I am finding that I am not playing my other word games now that I have this one. Definitely recommend! 😊

Best word game out there!

2024-11-15

I am still playing this game even after I’ve threatened to quit a time or two (lol). On level 2300 now and I never expected to get beyond 1000, certainly not 2000. If you like word games, this is one of the best. The fact that the words are alphabetized is key...this gives you a fighting chance. It’s great for expanding your vocabulary, sharpening your spelling skills, and just keeping your mind sharp. I don’t participate in team play, just by myself and that is sufficiently fun. I buy hints occasionally, and while I’m probably addicted, I’ve gotten good enough that I’m just having fun, but not feeling stressed out or ripped off. At one point I criticized the starred word bonuses, because I thought they were impossible to get and they were words no one had ever heard of (besides having to use a lot of hints on). But I’m finding at this level the bonus words are often words that are known, just not as frequently used. I no longer do the challenges because they’ve gotten too difficult for me, but that doesn’t bother me. Very fun game, well designed not too easy not too hard, and bonuses and perks are offered from time to time to keep you motivated and interested. My granddaughter and I even play when we’re together. Good job, developers!

Bill
2023-12-12

We played up to the 13,000 level on the iPad. Then it wouldn’t load. As an example of the main problem was that if we played, on another iPad to figure out what was going on, we played 52 minutes and it used 28% of our battery. It is always sapping battery energy. Great game; terrible software setup.

Gillian Leng
2023-06-04

I would hope that the devs in this game review, on a regular and critical basis, the ads that so freely pop up between levels. The latest set offered to me include a dog that drowns if you don’t play a silly match-3 game. This is totally unacceptable, especially since the game may appeal to young children trying to improve vocabulary . I am deleting this immediately.

Suzanne LaDue
2023-01-28

Word collected not give me credit for reading levels past level 40 and level 40 was what was needed to do flash rewards

CJ
2023-01-22

This app was fun to play for quite some time. However, now that I have played it well over 400 times, some of the words one needs to figure out are totally ridiculous, particularly so for the three and four letter words. Since it is no longer fun, I’m done.

Andy Reid
2022-06-03

Your game is getting silly. I just had the so called word teheran. As a word it only exists as a variant spelling of Tehran which is the capital city of Iran which is a place not a word it's a proper noun only. I even Googled it just to make sure and there is no other meaning.

Larry
2021-09-13

On level 1289 the final answer is “goggles”, however that answer will not be accepted and therefore I am stuck on this level for 9 hours until free coins are available again..... frustrating to say the least .

Mae Moore
2021-08-30

I've been playing Word Collect for two months. I finally got down to needing one cent ($0.01) this past Friday, August 27, 2021. As of today, I still need just one cent ($0.01). Whenever I played 20 puzzles the game was paying. Now, all it is doing is giving coins. I'm at Level 2221. Do this game pay the $150.00 like they say?

Ann Marshall
2021-06-24

My IQ score has suddenly appeared as "NaN" ?? How do I adjust it back to a score?

Anna West
2021-06-12

I can't change the difficulty level. Please leave exact instructions. I've requested help with this before but never received any reponses.This is my favorite word game. Thank you.

Megan Dunnicliff
2021-06-07

Hi, my Nan plays word collect it’s her favourite game, she’s on level 3,000 and odd. She’s now having a problem and really does not want to delete the game. The game is taking up 20GB of data from her iPad, she only has 30GB on the iPad and now can’t get on most of her other apps, is there anything we can do?

Arlene Crowley-Chagnon
2021-06-06

I have been enjoying this game: however on level properly spelled words will no register! Is there a solution?

Deanna Davis
2021-03-26

I have been playing word collect for 2 years. Now I am now unable to open it. Is it no longer available?

Jenny Norman
2021-03-06

I am currently on level 2585. The word is Hosting. And I am stuck on a word between ghost and hoist. I typed hints but to no avail. What is the answer.



Is Word Collect Word Puzzle Games Safe? 🤗🙏


No. Word Collect Word Puzzle Games does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 557,426 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Word Collect Word Puzzle Games Is 12.5/100.


Is Word Collect Word Puzzle Games Legit? 💯


No. Word Collect Word Puzzle Games does not seem legit based on our analysis. This conclusion was arrived at by running over 557,426 Word Collect Word Puzzle Games User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Word Collect Word Puzzle Games Is 29.7/100..


Is Word Collect Word Puzzle Games not working? 🚨


Word Collect Word Puzzle Games works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Golden Ticket subscription

- Price: $7.99 per week

- Features: exclusive rewards including more Daily Bonus Coins, 2x all Golden Apples points, and an ads-free experience

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- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's iTunes Account Settings after purchase

- Users may cancel a subscription at any time via the subscription setting through their iTunes account. This must be done 24 hours before the end of the subscription period to avoid being charged. Please visit https://support.apple.com/en-us/HT202039 for more information

- You may turn off the auto-renewal of your subscription via your iTunes Account Settings.

- You will receive the benefits of your cancelled subscription through the end of the pay period before cancellation.



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Features

- Over 2500+ levels to play word games

- Daily bonus coins and word puzzles

- Daily Challenge for more word puzzle games and bonus coins

- 500 coins at the first word game login

- Easy to play, but hard to beat - difficulty increases as you go

- Play offline or online

- Use coins to get hints and win levels

- Golden Ticket subscription for exclusive rewards and an ad-free experience

- Privacy Policy and Terms of Use available on the app's website.