luckincoffee 瑞幸咖啡 Reviews

luckincoffee 瑞幸咖啡 Reviews

Published by on 2023-02-13

🏷️ About: 秋意浓,喝丝绒~ 丝绒拿铁一周年纪念款 ——青森苹果丝绒拿铁上新! 「年度拿铁」上市倒计时 敬请期待..


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.0%

😎👌🔥 Positive experience
23.5%

🙄💅🫥 Neutral
17.5%

~ from Justuseapp.com NLP analysis of 181 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Significantly cheaper than Starbucks

- Fast delivery

- Easy to use for non-Chinese speakers with limited menu options

- Fun mystery box feature for adventurous users

- Offers coupons for discounts



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.6 out of 5

Buy more , discount is less

2022-05-22

My friends buy less, get 18% price often, I have bought a lot , always only can get 58% price...don’t make loyalty players leave!

They cancelled my account by mistake, and now I can’t use it

2022-06-23

For some weird reason, my account was cancelled. I tried to ask if they could reinstate it but I was told that there was no option or solution. Although for most locals, they have multiple phone numbers and could probably easily find an option, I don’t. In the end, it just feels odd. When I called for help, I was told I have no option. And so in the end as it now is public. I hope it realizes it needs to up its professionalism.

Alas, I will shifting allegiances back to Starbucks.

Thanks Luckin for making this an easy choice with poor service.

English Support Stopped

2022-07-24

I used to be able to read the products and descriptions in English within luckincoffee瑞幸咖啡 . Sometime during the last few months, my app stopped showing anything in English. It’s frustrating, because luckincoffee瑞幸咖啡 used to be in English, and English is still listed as a supported language by luckincoffee瑞幸咖啡 .

Get your act together and provide customer service. I’ve been ordering from Starbucks instead due to this inconvenience. Do you not value foreign customers?

If u don’t give the location,u can’t visit the wifi!

2022-08-25

After this update

Map location

2022-09-26

I ordered a coffee easy enough but when I went to go pick up the coffee there was no store. The location that luckincoffee瑞幸咖啡 has for the store was incorrect I eventually went into the hotel who’s parking lot was supposed to be the store. They said it was two blocks further down. I could not pick up my coffee because I had to get to work. Please put the correct location for your stores.

Not fair to foreigners

2022-10-27

Foreigners love coffee much more that Chinese do.!!
The best coffee on China is Luckin but they only let you buy coffee through their app!! Rhe app is ONLY in Chinese !!! Its just not fair or considerate to other people... Just please give us an English option for luckincoffee瑞幸咖啡 ... Be fair.. you will make MUCH more money if you listen to me. ... Currently Luckin is being evil to not share their coffee with English speakers... I will go to Starbucks instead

Lair Company

2022-11-28

I had like 20 coffees from them in total during last year. I guess they told the world that I had 2000🤣

Not working at all

2022-12-29

I downloaded luckincoffee瑞幸咖啡 and tried to log in. But all it says is that I don’t have an internet connection. I tried several times but the message pops up. Hope this frustrating problem.

No English? Are you serious?

2023-01-30

Hey, are you serious about competing the Starbucks? It would be helpful if I could read your freaking app.

Why remove English from the app?

2023-03-03

It was already there for at least the past year..

My opinion

2023-04-01

Good coffee, friendly staff, app was a bit difficult to learn an English option would be very helpful.

好咖啡,友好的工作人员,应用程序有点难以学习英语选项将是非常有帮助的。

整体不错 体验需优化

2023-05-03

能不能默认外送啊 每次都要点一下 很麻烦 而且会忘记 体验需要优化

Cheaper than Starbucks

2023-06-03

For everyone complaining that it’s not fair because it’s not in English, please stop. If you are in a foreign country, they are not required to have your language available. I have my 2-3 go to orders and it is significantly cheaper then Starbucks. Delivery is always fast and it is easier than trying to fumble through google translate to order in person. I wish there were different sizes but on days when I need a large, I order 2. And it is still cheaper than a large at Starbucks.

Lukin doesn't need English

2023-07-05

For people who don't understand Chinese, you guys totally ignored the fun part of using this non-English app.

Mystery boxes!!! Just read pictures and have an adventure. Trust lukin and order randomly. For the past three years, lukin always brings us surprises, coconut milk latte, grapefruit latte, you name it.

What makes lukin the best coffee company in the world? Surprises and Innovation. Push the envelope of coffee beverages.

Good coffee, Good app!

2023-08-05

Great coffee! The price is good and luckincoffee瑞幸咖啡 is user friendly.

Must Have Coffee

2023-09-06

Best App for ordering coffee most places that I have been in China!! Love Luckin!!

Great app

2023-10-08

Helo i download app last nite i get many coupons. Great app for good coffee please downlod

Like it

2023-11-08

I like luckincoffee瑞幸咖啡 , it’s really easy to work with luckincoffee瑞幸咖啡 . Cheap coffee and easy to order for ppl who are living in China.

Necessary Coffee App

2023-12-10

It does its job well. No complaints here. It’s required when ordering coffee from any Luckin Coffee location.

Need a langue selection/ like english?

2024-01-10

This is how I know this company is a scam, no way to select a different langue in luckincoffee瑞幸咖啡 ? This would lead to more sales, since the only way to order is luckincoffee瑞幸咖啡 . It would take maybe 5 hours to make a translated menu. I am giving up and going to Starbucks.

Add more languages

2024-12-18

The updates are great, please add more languages, The Luckin Coffee is going to be an international brand, I think the wise thing to add other languages to luckincoffee瑞幸咖啡 .
Good luck



Is luckincoffee 瑞幸咖啡 Safe? 🤗🙏


Yes. luckincoffee 瑞幸咖啡 is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 181 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for luckincoffee 瑞幸咖啡 Is 28.5/100.


Is luckincoffee 瑞幸咖啡 Legit? 💯


Yes. luckincoffee 瑞幸咖啡 is legit, but not 100% legit to us. This conclusion was arrived at by running over 181 luckincoffee 瑞幸咖啡 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for luckincoffee 瑞幸咖啡 Is 49.7/100..


Is luckincoffee 瑞幸咖啡 not working? 🚨


luckincoffee 瑞幸咖啡 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with luckincoffee 瑞幸咖啡? Post a Review




Features

秋意浓,喝丝绒~ 丝绒拿铁一周年纪念款 ——青森苹果丝绒拿铁上新! 「年度拿铁」上市倒计时 敬请期待. . . . . .

  Customer Service/Support
Developer:
Beijing Luckin Coffee Co., Ltd