Drive Safe & Save® Reviews

Drive Safe & Save® Reviews

Published by on 2024-09-25

🏷️ About: You’re in control of your auto insurance discount with Drive Safe & Save. Get a discount just for signing up! Then at your next renewal, we’ll tailor your rate based on how you drive.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.8%

😎👌🔥 Positive experience
14.7%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 297,463 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Passes along great savings

- Encourages more responsible driving

- Helps keep family safe while driving



Read 50 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Disappointing and inaccurate

2022-05-21

Really disappointing that this whole program doesn’t work very accurately. It doesn’t record all our trips even though it has access to location and Bluetooth 24/7 (which is dumb but whatever). I hate that it has to use my phone at all. I had a Tiwi box in a work vehicle once and it did everything itself.

My wife is one of the most cautious drivers I know and she still frequently gets flagged for events while driving. She drives like a grandma but DriveSafeSave claims she brakes hard, turns hard, etc. Same for my driving as well. If someone suddenly stops to turn in front of me or a light turns yellow, I think to myself “oh great I’m gonna get flagged.” It also reports speeding at rates I’ve never driven. One time I noticed I was going a little fast and when I looked down I was going maybe 7 or 8 over. I backed off immediately but DriveSafeSave claimed I was going 12 over in that spot. My wife was in the car and also noticed my speed, which was not 12 over. Using a phone to track speed is NOT accurate as location will sometimes jump or “catch up” on itself. I’m grateful for the discount (assuming we get to keep it) but I really don’t like the program.

This app is crap

2022-06-22

This whole thing is so absurd and ridiculous. This thing penalizes you when using your maps, forget letting your kid use your phone when driving you’ll get penalized for phone use whenever you’re not using your phone. I can do 35 every where I go and it will have random spots that I know the posted speed limit is 45 and I’m supposedly speeding. If you let someone else drive you get penalized because of their driving errors. Seriously left my phone in my pocket and got a 1 star for phone use. Good idea terrible technology. All to save 15 to twenty bucks. No real incentive to invite this technology that clearly has no idea about human interaction. Oh yeah don’t avoid an accident by slowing down to quick because some doofus pulls out in front of you, you’ll get deducted points for braking too hard...it’s like they’d rather you cream the imbecile instead of driving defensively. The only positive reviews are from people that work for State Farm which in itself should be illegal. I have near perfect driving record and still have a good score in DriveSafeSave but the benefits do not outweigh the cost of downloading DriveSafeSave. Wouldnt be so bad if the phone penalty actually was from negligent use of a phone while driving. But it’s not. It’s anytime the phone moves around in your pocket or falls in the floor guess what phone usage, that’s a penalty! Now your score suffers.

App helps State Farm scam its customers.

2022-07-23

Originally DriveSafeSave was just designed to work in conjunction with the drive safe & save app but State Farm made a few changes over the past few months and NOW DriveSafeSave tracks your speed, breaking, cornering etc. as it explains on their website. Not a big deal if you’re not a bad driver right? Wrong. I live in a huge city with bad traffic and worse drivers. I’m not going to be penalized when someone cuts me off and I have to break suddenly? Or I’m going to be penalized for those times when I have to speed up to avoid a dangerous driving situation? That doesn’t seem at all fair to otherwise good drivers. Thats not the biggest issue though because what it DOESNT tell you on the website is that it’s now also tracking phone usage. (If you look at your trips, it shows phone usage as the very last category it’s monitored.)

So this means it’s tracking your phone use, which is extremely big brother-y and an invasion of privacy but it’s also setting people up for massive inaccuracies. This means when I drive our family car on the weekend with my husband as a passenger, if he uses his phone while he’s in that car as a passenger, it’s going to count as phone use!

There are so many ways State Farm has changed DriveSafeSave to help them reduce your discounts that I’m surprised they have any customers left.

Intrusive, inacccurate

2022-08-24

I’m convinced the purpose of DriveSafeSave is to give State Farm information to use to try to deny any claims made following an accident (it is; see edit below). What so many of the other reviews have said is true. This kills your battery, invades your privacy 24/7, and dings you for nonsense. It is very inaccurate in the grading, yet I fully expect that if an accident occurs SF will use this inaccurate info to try and blame me so as not to pay. Not worth it.

Edit: Despite the developers’ repeated claims that the DriveSafeSave is used “solely to calculate the discount,” here is what the splash page when installing DriveSafeSave says: “State Farm will use this information for a variety of purposes including but not limited to insurance rating, claim handling, such as, accident reconstruction and research purposes, and may include the use of third-party service providers.”

Claim handling and accident reconstruction. Sorry, but I am not going to allow a woefully inaccurate app to be part of my “claim handling.” This thing says you are speeding when you aren’t, braking hard when you aren’t, cornering when you aren’t, using your phone when you aren’t… and you want to use that info for “accident reconstruction?” No thanks!!

Does not accurately record my driving

2022-09-25

I had an average of 95 and above for the first few months I had DriveSafeSave . This is my last month before my renewal and it has consistently rated me very low by giving me low scores for speeding and acceleration. I have been doing “test runs” by deliberately driving in the same areas and recording my mph. It said I was speeding in a 60 mph zone when I had my cruise control on 60. When I hit the area in the highway where the speed limit increases to 65 it immediately shows where I am speeding when I increase my speed to 65. I work off of this highway and travel in the 65 mph area frequently. I drive a 6 speed and it also gives me low ratings when I turn onto busy roads where you have to turn onto them and get moving or get ran over. It is not a high rate of acceleration but just moving with the traffic to keep it moving. I was told by my agent that your discount does not depend on these scores and it is mostly determined by the number of miles you drive. I drive less than 7k per year. I live 2.4 miles from work. The commercials give a completely different story. I believe it is a device that is not accurate (as i can prove by it saying I sped when I was going the speed limit) and I will leave State Farm if I do not get a good discount.

App Mis-Judging driving events

2022-10-26

Just dinged for using my phone…parked…at my house.

I drive about 100 miles/month at most these days. I used to keep a score of 95% or higher, but it seems to be more sensitive these days. I got dinged for stopping (slowly) at a stop sign and then again for slowing to yield on a right turn. Unfortunately, I’m not sure how to drive without using the brakes. It also dings me for going the speed limit. On a road that is posted at 35, DriveSafeSave thinks it’s 25 and says I speed on it. If I drive 10 below the speed limit other drivers are going to get angry with me. I called and offered to send picture of the speed limit sign, but they said they couldn’t do anything to change it. I drive like as if I’m trying to keep bowl of soup from spilling, yet my score keeps going down. Re: to App Developer. Understood. However, the score is the only thing we, as customers/drivers, have visibility to. When you give us poor scores for safe driving simply because DriveSafeSave is over sensitive, it’s not fair. I shouldn’t receive dings on my score for going the exact speed limit when your app thinks it’s lower than what’s posted on the road. If I went 25mph on a 35mph road, I’d risk road rage from other drivers around me.

Technology sensitivity

2022-11-27

The sensors in the cars are too sensitive as far as braking and accelerating are concerned. I have had only two relatively hard braking maneuvers since I started DriveSafeSave that I might consider an “alert” or a potential problem if someone were to be following me too closely. The technology in the sensors have suggested multiple events. Many are confused with braking to a STOP while descending a hill. None were an avoidance maneuver or a “tire screeching “ event.
I have NEVER accelerated fast enough that would be construed as dangerous to my vehicle or anyone elses, or any pedestrian should there have been one. It (the sensor) is just poorly calibrated.
The worse part is that for each event, I am basically “charged” money from what would be a discount on my invoice.

I like the idea behind the discount for good driving, but there’s a lot more to good driving than what these sensors are measuring, as I am sure State Farm knows. Certainly as car technology increases, the ability of an in-car sensor to detect more variables will be a decidedly valuable, viable and mandatory in future vehicles. Hopefully improvements in the current technology will lead to the point of an accurate picture of a driver’s/vehicle’s performance.

Like the discount; hate the app

2022-12-28

Just having DriveSafeSave and beacon gives me a discount, which I appreciate. There is no driving bad enough to not qualify for at least some kind of discount, according to the FAQs. However, seeing that discounts could go into an upper range of 30% to 50%, I feel like I’m getting robbed when DriveSafeSave keeps flagging me for “events” beyond my control.
On the first day of having the beacon, I was flagged for speeding when I KNOW I wasn’t. This has only happened once, but still it aggravated me.
More frustrating is the “phone use” event. When my wife and I are in a car together, it’s usually me driving. But her phone connects to the beacon before mine can, for some reason. So she either has to remember to toggle her Bluetooth on and off, or not use her phone while being a passenger. We’ve been dinged on this issue a bunch. But it’s not the worst….
The “hard braking”……. Really, State Farm??? “Drive Safe and…..” get flagged for an “event”!!!!! This event, from my understanding, exists in order to encourage the driver to not follow to closely. I’m constantly keeping a 3-4 second space between me and the vehicle ahead of me. But I get flagged for hard braking when I AM driving safe—changing stop lights, people pulling out in front of me, etc. And it’s infuriating!
I know I’m already getting a discount, but this kind of stuff keeps me from getting an even better discount, even though I do “Drive Safe” like the program states.

Sensitivity parameters have changed

2023-01-29

UPDATE: thank you for the non automated reply but could you address my specific concerns about DriveSafeSave ? First, I loved DriveSafeSave . I know I’m a good driver and it showed that. Then DriveSafeSave was revamped. Suddenly I’m getting dinged for speeding in a 45 zone when I barely made it up to 20 between an exit ramp light and the already red light across the overpass. Then it started being more sensitive on the other factors. Decided to stop for a yellow rather than take a chance on running a red. Got dinged for hard braking. And yes I was doing the limit. Someone decided to use my lane and theirs so I get dinged for acceleration because I avoided a collision. I travel less now than I ever have but lost $20 off my discount. My score was always around 98% with a discount of $254 every 6 months. I actually dropped to 89% a couple weeks ago. DriveSafeSave needs to be readjusted for real life driving. We shouldn’t be penalized for correct reactionary driving. And stop replying with a copy and paste phone use/time of day disclaimer. It just shows you don’t bother reading your feedback and you do not value your customers.

App is slanted to lower your driving score.

2023-03-02

The other day I went to pick up a pizza I had ordered on the net. On arriving at the address I ordered it at I found it had moved. I drive off to a quiet side street and pulled over to the side of the street and stopped. I pulled put my phone and hit the phone number and the call we placed through my overhead Bluetooth speaker. I put my phone away and continued my call through my Bluetooth to find the New address. After they told me where they were I pulled away. On getting home I found I lost 7 points off my score. DriveSafeSave doesn't even check to see whether you're moving while making a call. On another occasion I pulled off the 60 mph interstate to an off ramp where there was a 25mph speed sign almost immediately on getting on ramp. I slowed down so when I got to sign I was at 25mph and they took off for braking. Also I've noticed if you're not careful on very sharp rounded turns you will get nailed for braking or acceleration. GPS isn't accurate enough on such a turn to measure total distance. On a straight line the distance might be 20 to 25 feet but with the turn is more like 80 to 90 feet so the GPS thinks you are braking to fast in a short distance or are accelerating too fast in a short distance.

Good potential with some serious flaws

2023-03-31

I do like the potential of saving money, and do drive safe. Also positive to push people to drive safely. There are some issues or errors in the system. It is wrongly recording incidents which do not actually influence safe driving. Some specific places will record incidents, and can only be avoided by not driving those places, so the discount for the insurance is canceled out by the increased gas usage for driving around those places.
1 wrongly record speeding on the highway, as app records it as driving on feeder road. This happen even if I drive slow on ramp, and do not get into highway speed before exiting on next ramp.
2 leave you the choice of driving on red light or getting marks for breaking. I have a road with 50 mph speed limit with multiple signals. The yellow light is too short on all the signals. So either have to drive 25/30mph in a 50 road(which is extremely dangerous), or drive on red light(which is even more dangerously). So on average, the only safe way to drive without getting marks is to avoid that road..

Good but may need improvements

2023-05-02

I’d like to start by saying that I actually like DriveSafeSave for the most part. Pretty cool way to track your trips and see how you can improve your skills if necessary.
I do have an issue as I keep getting Hard Breaking Events when I did not and not sure what or why it is thinking that I did. I’ve had a couple of times that were completely correct; one that was my mistake and another when I was cutoff by another vehicle. Not sure how DriveSafeSave can be improved to note when you have to break swerve to avoid an accident but concerned with all of the other times it is nothing an event that did not occur.
It also does not do well with certain corners. I have a few right turns in my area that are at 45 degrees plus a highway off ramp that has a lane that directly merges at a comfortable degree onto the surface road but anytime I take those turns it is grading it as a fast cornering event.
Other than those two issues most everything rose is extremely accurate. For now I’ll keep using it but if the two issues mentioned are not corrected I may have to stop using DriveSafeSave .

A lot of things wrong with this app

2023-06-02

My wife and I have our own vehicles and we have a beacon for each vehicle. They are set up independent of each other. My trips are showing up on my wife’s phone as well as her independent travels in her car. I have Uconnect in my van and if my phone rings. It comes through the car speakers hands free. It come out as phone usage as though I’m using my phone illegally, which I never do. If my wife is traveling with me and she is using her phone, it comes up as phone usage on both of our beacons. We called State Farm who told us that we have to let me get into or near the vehicle first so it registers my phone first??? Umm, no matter who gets in the car first, it still shows up on both apps. It also shows hard breaking. You better believe I sometimes have to do some extreme hard breaking. We live in North CHICAGO! Anyone who’s ever driven near Chicago knows that there are a lot of times where you better hit the breaks or you’ll hit the inconsiderate driver that just cut you off without using turn signals, not looking or caring about having proper clearances and could care less adult anyone else on his/her road. Fix your app!!!

Battery Usage

2023-07-04

I enjoy that you’re able to see the specifics as to how they rate your driving & how they show you on the map where certain things happened if you get “dinged” with speeding/hard braking/phone usage, etc.
One problem I’ve noticed, living in an area where some spots can have a lot of deer, if I brake due to a deer running across the road (which you’d think would be the safe option), I end up getting a lower driving score for hard braking & it tells me to keep a safe distance from the car ahead of me.. except it was for a deer, not me following too closely.
Also, not too thrilled that it marks you down for using navigation apps, as I use my phone for gps sometimes. Even to skip songs or have someone else use your phone for you, it marks you down. I know it says the phone usage doesn’t effect the discount, however, it lowers your overall driving score which does effect the discount.
Another issue I’ve ran into now that I have to have my location services on all the time along with Bluetooth, I’ve noticed that my battery is dying so fast!! I used to get away with not even charging my phone at night sometimes because the battery would still be high enough from the previous nights charge & now I’m having to recharge my phone at least twice a day - it’s really kind of inconvenient. If I charge my phone while I drive (suggested by State Farm), then I can’t listen to music, as it uses the same plug in area on my phone.

App is a bit unfair at times...

2023-08-04

I enjoy seeing the feedback on how I am driving. My husband and I compete for the highest score.

However, there are a few things about DriveSafeSave that I don’t like. First, I wish that I did not have to be logged into all of the vehicles on my account. I drive a car other than my own very rarely. But my phone will hook to my husband’s car when I’m a passenger, and then I get his driving score. But what’s worse, if I pick up my phone while we’re driving down the road, I get counted off... and I’m not even driving! I really get aggravated by that.

Secondly, I have been doing nothing wrong and have been counted off for braking because I chose to stop rather than run the red light, or because I came over a hill and a farmer was stopped in the road. Situations that are completely out of my control, and I get counted off. That also irritates me a bit. It is a bit ironic to me that I get penalized for not running a stoplight, but if I were to run through it, my score would not be affected. Seems to me, one of these things is worse than the other.

Hard braking & phone use needs to be fixed!

2023-09-05

I have been using DriveSafeSave for several months now and I think it is encouraging people to run red lights to avoid being penalized for “hard braking”. If I am driving the speed limit & start braking when a signal turns yellow just hard enough to be stopped when it turns red, I shouldn’t get a hard braking penalty but I do EVERY time. The only way to avoid it is to run the light. And it is ridiculous that I went from a score of 100% to 87% for ONE so called hard braking incident. Also I have been penalized for phone usage twice when my phone was in my purse on the other side of the car and I wasn’t even using my car’s hands free option-no phone usage at all! It is very frustrating to be penalized when I am not doing anything wrong. My agent says these things don’t affect my premium, but I am not so sure. And I do think DriveSafeSave is encouraging people to run lights to avoid the hard braking penalty. Please fix these issues State Farm! I see from the reviews that I am not the only having them.

Good Start, Needs Optimization

2023-10-07

Overall the layout and functionality of DriveSafeSave is pretty good. The details for each trip were nice to see, but they recently removed the star rating from each trip summary. Now you have to go into each trip specifically to see how you did. The extra claims/taps seem unnecessary.

Also, there have been times where I’ve been “dinged” for items like speeding, or hard braking, but when you look at the associated map, there are no occurrences reflected for location. It makes me second guess the legitimacy of some of those reports.

Lastly, there are some scenarios that I’d like to see addressed. For example when I’m stopped in a parking lot either waiting for my kids, I may use the phone. Once I resume my drive (with them in the car) DriveSafeSave can ding me for phone use. That doesn’t seem right. Also, I can’t let anyone use my phone while I’m driving Or, use my phone in my own car if someone else is driving. The system isn’t smart enough to know the phone is being used by a passenger. I’d like to see that addressed.

Good App

2023-11-07

Me and my wife really enjoy DriveSafeSave, it passes along great savings. I have noticed I do drive a lot more responsibly as well now (don’t speed, don’t get on phone, always thinking about the road ahead to avoid excessive braking/cornering). This is great especially since we recently became first time parents and drive much safer with our baby in the car now.

One recommendation though, if me and my wife are in the car and she’s a passenger. She gets dinged for being on her phone even though she isn’t driving so every time we drive somewhere together she has to remember to turn her location services off. Sometimes she forgets to turn it back on and it misses some of her trips. My suggestion would be to have DriveSafeSave analyze both users phones and select the user who’s phone had the least amount of dings during the trip (ideally the actual driver should have less dings then the passenger in any case).

Not a true acessment

2023-12-09

I don’t believe this device provides a true assessment of my driving skills and abilities. While it registers that I am ‘using my phone’, it doesn’t know for sure who is using the phone. So while I am driving, my son, sitting in the passenger seat, is using my phone...NOT me! Yet, it registered that I am using my phone, and marks me down. Or another situation that should not be counted against the driver is when the driver is using the GPS on the phone for navigation. During this instance, the driver isn’t handling the phone, but the phone just instructs where to go. Additionally, when the phone is used in hands-free mode! How is that counted against the driver?
And, it may make me down for braking too fast/hard, but it doesn’t know that a big-rig just pulled out in front of me, and my quick reactions to brake hard just saved my life, along with all my passengers lives...when it was the big-rig’s fault for pulling out in front of me to begin with.
So, I think there are some areas that need some tweaking that needs to be done to make it more accurate.

Still Testing need to learn

2024-01-09

I am looking and doing things to see what not to do until I learn the mall there may be a few mistakes thank you. (2) on the breaking I haven’t quite figured that one out because it doesn’t matter what I do because if you hit the break a certain way it’ll mark you as breaking something I don’t know but it’s not right to me on what it’s doing. On speeding when you’re getting onto the freeway you have to get up to the flow of traffic and then guide yourself in or speed over to the other lane to get out of the way so that’s marking me as well and sometimes when I pull right up to my driveway and stop to get out to open the gate you’re marking me right there so I’m not understanding it I’m not gonna drive through my gate and I’m coming from a from my road that you have to stop and look and cross over to the driveway. Still confused on how those two items work

Why does the app need the location to be on ALL the time!?

2024-11-22

I do not drive 24/7, it should only be when using DriveSafeSave - it connects to bluetooth once in the car and it should start tracking as soon as the beacon is alerted of the trip. Also, as many say that phone usage doesn’t affect the discount? How could it NOT? It affects the score which does affect the discount! Also, I have kids- they USE MY PHONE IN THE CAR! It does not mean it is me playing a game or watching Netflix while driving. I have seen a lot of reviews asking about this- but no one seems to address it if one of the developers actually responds! Just the cookie cutter review to check the FAQs. Bottom line, you don’t need our location ALL THE TIME- IT DRAINS THE BATRERY and if the phone doesn’t affect our score, why is it part of our overall score?? Which DOES affect the discount. I also am a nurse and use WAZE- I drive around and need a map, which was made for this purpose to be used while driving! As others say, the 8$ discount over 6 mo is not worth the invasion of privacy or the complete inaccurate way it captures what is really happening in the car! We are another family that will be leaving State Farm.

Drains Battery and Lies

2024-11-22

DriveSafeSave drains battery by constantly running in the background. Also, it give me a 1 star rating on phone usage while driving anywhere and says that I am using my phone constantly while only using GPS. Also, I’m not sure how it knows I’m “using” my phone and I’m pretty sure it doesn’t explicitly say anywhere that it collects that kind of information, however I didn’t read the super fine print in between the fine print. Sorry I don’t know directions State Farm. Overall, it only saves me $8 over 6 months, so it’s honestly not worth it. You’re better off finding a better rate with a different insurance company. The new version is better than old, I will say that. However, draining my battery, collecting false information, and not even saving me enough money to buy a single meal over 6 months is pretty useless and I’m going to be searching for better insurance being that I get high scores in every other area other than the “phone usage” category. Probably will check out Allstate since they actually reward you for being a good driver rather than collecting a lot of data about you and probably selling it to someone.

Eh.

2024-11-22

This thing has gotten better but not by much. First of all, I pay WAY too much for a FOURTEEN YEAR OLD VEHICLE and I have a perfect driving record. Secondly, you have to keep the beacon in the car forever unlike other insurance companies that require a few months to get an idea. Lastly, every time the screen on my phone pops on, whether I’m using the phone or not, I get dinged for phone usage. The discount for just having the beacon was $12 every six months. Now that I’ve gotten another discount, it’s $16 every 6 months. Its about 7% and the headache of this thing AND Kim’s driving discount AND sheryl’s sheshed commercials are not worth it. I get dinged for cell usage even when I’m not touching my phone and for braking hard (I guess State Farm wants me to hit someone rather than slam on my brakes to avoid it) and for fast accelerations and it says I accelerate fast when I shift up gears and my car jumps a bit forward but not enough to justify getting a star knocked off my driving score. I also got 0 stars for being on my phone inside a tow truck when my car broke down. I was in the cab of the tow truck with the driver and my car was on the flatbed and I got dinged and I wasn’t even driving.

Annoying how you are rated and dangerous.

2024-11-22

DriveSafeSave grades you as using your phone if you use a navigation app such as Google maps. I can have my phone mounted and never touch it and receive a F grade for phone usage. You need to accelerate very very slowly risking people rear ending you and getting angry at you resulting in being passed and break checked in order to get a perfect rating on accelerating. Turning needs to be very very wide and slow. I have to drive onto the sidewalk in order to have a wide enough turn to get at least a B rating for turning. To get a good grade on breaking, you have to spend at least 2 minutes slowing down. Often have to roll through a stop sign or red light at quite a high speed to avoid getting a bad grade, or slow down traffic and make it dangerous for everyone behind you. After all slower drivers are far more dangerous than fast drivers. Proven fact. Get a bad rating for doing the speed limit on a highway that is 70 mph or higher. In the end you have to drive more dangerously and not allowed to use navigation apps in order to get a good grade to receive a nice discount.

Phone use shows incorrect, speeding is ridiculous.

2024-11-22

Since DriveSafeSave was updated to show phone use, I wasn’t able to sink both phones with any of our cars. Thus, when hubby is driving and I’m using phone as a passenger, it still shows as if I am driving and using a phone. Even phone GPS which is supposedly not counted, is still shown as phone use. And speeding is considered if you are driving 2-3 miles over speed limit, so I’m getting the same amount of points off as whoever drives 20 miles over. You know I have to look at road and surroundings, not have my eyes glued to speedometer being afraid to exceed speed limit by 2-3 miles.
Also breaking limit is way too sensitive, even more sensitive than it was. Overall, being safe drivers we are giving it another 6 months try, but are considering to stop using this system.
Last not the least - I used to be able to see total amount of miles for each trip and overall mileage for each car, not all this info is gone. Very inconvenient.
Previous version was better in many ways.

Percentages way off

2024-11-22

My trips consistently rate 5 stars, sometimes 4 stars, rarely less, yet my percentage is in the 70s. Individual trips aren't much help since the categories are so few and offer little to no advice. I called Support and explained my accelerator works perfectly normally but has a hair trigger which is the only thing I can think of which would bring that reading down. My driving is safe and usually flawless yet DriveSafeSave consistently rates my braking and acceleration lower on the rare 4 star trips, but again are most of my trips are five stars. Kinda hard not to "mess with my discount" when DriveSafeSave is logging incorrect readings despite the blue tooth reader being mounted properly. By the way I am 67 years old with no tickets or accidents for decades so I'm pretty sure I know how to drive. My braking is done properly, easing into it yet constantly reason hard braking events. Something is wrong with your device readings - period. I'm just waiting to lose the discount, which I don't see on my bill anyway.

Good, but...

2024-11-22

I like DriveSafeSave and it has made me more aware of my driving habits...particularly speeding and hard braking. I pay more attention knowing this, and it is a welcome change from the previous version of DriveSafeSave .

However, it is inconsistent on many levels.

My route from work to home oftentimes shows I took a different route than the one I know I drove.
Sometimes a trip from A to B won’t be recognized, but a trip from B to A will, even though the settings on DriveSafeSave and my phone are identical on both legs of the trip...(probably more of a gps issue and not an app issue).

I have multiple cars on DriveSafeSave, and even when I am a passenger in my second vehicle, it affects my score when in that vehicle that is on the policy and app.
There should be an option when riding as a passenger to identify that. DriveSafeSave should really only record the driver’s data, and not mine just because I am in the car, affecting my score and discount. I haven’t found a setting to toggle this without turning off Bluetooth while traveling as a passenger.

Overall, I think DriveSafeSave is good, and it helps me maintain awareness of my driving habits every morning and evening. I love the map feature, even though it is sometimes not accurate .

My driving score is a 96, and I think it would be higher had DriveSafeSave not recorded trips in my second vehicle, which I wasn’t driving.

Minus the above concerns, this as an app is a great tool to monitor your driving habits, and is definitely a recommendation.

Big Improvement!!!

2024-11-22

The revamped version is 1000% better than the old one! I drive a handicap van with my wife strapped down in her scooter in the back. I always take corners very slowly to the irritation of those behind me but the best I could ever do was a C+ in the old app. It also indicated I had done some speed in excess of 80, which was absolutely not true. One thing is you have to be careful about you or anyone else handling your phone while driving. These apps use the gaming accelerometers and your phones GPS to determine cornering and speed so they can be significantly affected by extraneous movements, including speed bumps and bumpy roads. I also used to get short trip registrations just walking around in my garage without even starting the van. But that doesn’t happen in this new version! It also judges cornering so much better!
I think it’s great!

Ladislaus Morvay
2023-01-27

Makes me more aware of my driving and generally, I belive I'm driving better but this app has its bugs. 1. pauses audio from my phone every minute causing me to have to restart the app. Very distracting. 2. False hits on touching the phone - its always in a phone mount or jacket pocket 3. Cornering and braking - doesn't account for traffic or other drivers. I get dinged for avoiding other drivers or their unexpected actions. Curious how long before this app is used to determine your insurance rate as opposed to discount.

MIke
2022-10-27

I use the beacon and app in a UTV; the little off road side by side. And they are street legal in my area. What I find odd: 1. It takes about a half mile to get up to 35 mph, yet the app dinged for "Acceleration". 2. When you take your foot off the gas in a side by side it slows to a stop on its own; think golf cart. But that vehicle-based slowdown dings you for "Braking" 3. Loading it on my trailer on the steep incline and tilting the trailer up dings you for "Cornering" 4. It doesn't know how to do math: - each trip has a possible "strike count" of 25; 5 strikes in each of 5 categories. (I have only had a few braking, cornering and on acceleration as mentioned) So, over 31 trips, that's 775 potential "Strikes" I have a total of 5 "strikes" and that makes you go from 100% to 83%. While real math would show a ding of 1% 5. And the best one...we loaded them onto a flatbed truck and I turned off location services, etc. But my friend was dinged for speeding; 77mph...in a 75mph...while it was right behind us on the back of the truck. And remember, it tops out at about 38 mph.

Ralph Mueller
2022-09-27

I used the app for three months, less a week or so when I removed the app; another couple weeks when I left bluetooth off; until I finally returned beacon; my wife used the app once--and then removed the beacon from her car. I found myself distracted--thinking about improving my driving (35 years no accidents; 20+ years no tickets), or how not to get dinged, especially for some low speed maneuvers, and several trips to Toronto where traffic on the QEW comes to a quick stop from 120 kph; then realized I really didn't want to be insured by a company that determined this horrible app/beacon system would be the way for a safe driver discount--take it or leave it. Woke up--I really don't care about $100 give or take anymore!! I'm a better driver without the app--especially since my focus is on driving, not the app. The light turns yellow. Stop and get dinged--or keep going and run the red. What a stupid choice--and what happens if I resist proper braking because I'm trying to reprogram myself to "drive safer"--which equates to satisfying a non-context savvy app (even had several email exchanges with State Farm rep. who indicated the company's not interested in putting that kind of money into the program. Just waiting for some lawsuits to show up. As my senior's (I'm 60) safe driving course reminded--any kind of distraction is a hazard. Did State Farm factor this into the app? And what's the rationale for 6 months? Wouldn't a month with a 35 year spotless record be adequate? And when I returned the beacon to local agent--was told it was just going to be pitched. Nationwide was better--and similar rates; will probably go with AMICA.

Layman
2022-08-22

Don’t do it!!! It’s a scam when shopping for insurance don’t let them talk you into this. My daughter has a perfect driving record but drives on major highways to work. Speed of traffic is 65 & up and if you don’t drive that fast you experience road rage, right? Last year when we signed up with State Farm our insurance was $170 a month now it’s $235 no accidents no tickets, nothing. Technology is the devil… they use it to track everything about us, just to screw you in the end. State Farm will be low at first but screw you later.

R T
2022-06-03

Had it for my old vehicles. When I got two new vehicles, my agent re-enrolled me into the program and was told the beacons are shipped. Did a follow up request for the beacons and still never received them. Figuring they are having issues getting the beacons or something I’ll just wait. Next thing I know they increased my rate without no 30 day notice mid contract. Called and they said that the beacons was sent. Asked for the date, they said that they cannot tell me the date, I need to talk to my agent. Yeah, they didn’t want to tell me my personal opinion was that they never mailed them. I don’t trust State Farm after they did this and reported a lapse of insurance that never occurred. Leaving them as soon as my homeowners insurance agent is back from their vacation.

Madmad
2022-05-04

Not sure if it’s worth discount or hassle. Hates how it knocks points off when u are actually just parked or had pulled over to use ur phone like when Picking up my daughter up from school and waiting on her to come out or waiting at restaurant or store for pick up. And definitely agree with the hard braking when u have no choice to prevent a crash. Haven’t need to use GPS from my phone when traveling wonder if that will give u bad score on phone distraction while using it. This app Definitely needs improvement.

Megan
2022-03-16

I agree with basically everything everyone here is saying. My biggest gripe is that your location has to be set to “Always” in order for the app to work. When I first downloaded it I somehow got away with “While using app” but they must have figured out people were doing that and changed it so you couldn’t close the “Set location to always” notification that pops up when you open the app… So I just quit using the app.. I don’t like the idea that they know where I am all the time, even when I’m not driving.. Not sure how that works exactly but seems like a major breech of privacy to me and I’m really not comfortable with it. The other major issue I have is the driving score is based on how often you drive… The more you drive, the more chances you have at getting a good score, and one or two dings on your score don’t make a difference. I don’t drive my personal car very much in the summer due to work, so in a two-week period I might drive only once.. And if I get one or two dings on my driving score on that one trip (because it’s so inconsistent in what it dings you on !!??), it lowers my score and doesn’t accurately represent my driving whatsoever. Also, there are a lot of weird tight corners where I live and you have to turn hard to make them (otherwise you’ll be in the wrong lane!) and it was always dinging me for that unless I took them at like 5 mph.. which seems even more unsafe.. And forget handing your phone to someone else to use while you’re driving.. After reading all these comments and seeing how frustrated others are and consequently finding a new insurance company with a better safe driving policy, I believe I will also be searching for new insurance.

Phillip Raines
2022-03-05

Why does results show driving distraction when the phone being used is the passenger? The passenger is my wife who is also a member. Both my phone and hers are in the car. Seem like an easy programming fix to assume that if both phones are in the car that the passenger is using the phone not the driver. Please fix.

Larry Van Syoc
2021-11-08

I have Never been the cause of an accident in my life, I have NOT had a single ticket in over 40 Years and I have held a Class B License as well as have had Defensive and Offensive driving training in law enforcement and today, I took a short trip into town and when I returned, I read that I had 3 hits on my driving, 2 for acceleration and one for braking. Both actions were Perfectly NORMAL and would NEVER result in even a second look by any law enforcement officer. And, after viewing my Drive Safe history, I discovered that I am being docked every time I leave home to go to another city or anywhere else for that matter. To me, this is a Major Insult on my Integrity, My Driving Skills and My Flawless Record!! I will NOT tolerate any system telling me that my driving has room for improvement and Drive Safe is outdated as todays highway systems, being heavily traveled and in cities where people are NOT paying as much attention to their driving as they should as they are the ones who cause me to become a Defensive and an Offensive driver!! I do what I must to avoid accidents that otherwise, I would be engaging in if I followed the Safe Driving parameters!!!! One can NOT enter a busy highway at SNAIL SPEEDS and one must hit the brakes when a driver decides to change their minds when trying to reach their destinations or they abruptly change lanes without any warning whatsoever, such as using their turning signals and change lanes while they have a phone up against their Left Ears, not looking to see if a lane change can be done so safely! One one stretch of highway, I nearly engaged in a very possible deadly accident due to 18 Wheel Truckers abruptly changing lanes with NO WARNING!! At highway speeds, I had to move over onto the shoulder and into the grass to avoid being slammed by 18 Wheel Trucks. These kinds of conditions are why we must be Acutely Alert and take no chances when engaging such trucks on our highways. They are much bigger and a lot of them come with the attitude that they own the highways and can do whatever they want. Then, there are drivers who have a bad habit of tailgating which one approaches me in this fashion, I will slow down to well under the speed limit to force a driver to pass me. And, I slow down quickly but Not abruptly as I do NOT want to incite an accident!! Drive Safe needs to loosen up their requirements, their parameters and setup tolerances instead of being Strictly by the book. One day, being so strict will more than likely cause a fatal or near fatal accident on a highway. With this being said, I uninstalled the Drive Safe App and I will NOT reinstall it until something is done about YOUR strict protocols and that you realize that NO ONE on this planet is Perfect such as what your app dictates!!! Your NO TOLERANCE IS INSANE TO SAY THE LEAST!!! And, I will NOT Tolerate being Insulted by and through this app, docking me on my driving which is telling me that I have room for improvement!! I FOLLOW ALL OF OUR TRAFFIC LAWS TO THE LETTER AND THEREFORE, I EXPECT MY INSURANCE TO REFLECT ON MY RECORD WHICH IS EXCEPTIONAL AND TO JUDGE ME ON MY MERIT ONLY, NOT BY SOMEONE WHO WRITES THE ABSOLUTE PERFECT OUTLINE WHICH NO ONE CAN FOLLOW AT ANY TIME!!!!!!!! NOT IN TODAY'S WORLD OF WILD DRIVERS WHO PAY NO ATTENTION TO OUR LAWS, AND THERE ARE MANY OUT THERE WHO I SEE NEARLY EVERY DAY, PASSING ME LIKE I AM STANDING STILL WHILE I AM DRIVING AT THE SPEED LIMIT. OR WHEN DRIVERS ARE IN SUCH A BIG HURRY, THEY BOLT OUT IN FRONT OF ME AND I MUST USE MY BREAKS IN EXCESS TO KEEP A COLLISION FROM OCCURING. Granted, this doesn't happen every day but in big cities, it is terrible these days due to so many drivers who, with their cell phones, text while driving, as one example. I run into these young people all of the time while out on our streets and highways as well as truck drivers who are even worse, dangerously worse. I will close now and take a break as I am highly irritated with this Drive Safe program that is a freaking JOKE!!!

Daniel
2021-10-21

Many of our trips are not recorded. Even though I have done all the directions issued after updating to 15.0. EVEN prior to 15.0 some were not recorded. Very inconsistent. State Farm should be able to debug this if they really want us to use it. I also agree with the others that say they get dinged when they did not do an event and DO NOT get dinged when I knowingly did what should have been an event. I get home and see ...oh, well I didn't get and event after all. Very inconsistent. Also I go thru red lights that change too fast just so I don't get a ding. Makes for very dangerous driving habits. I may just uninstall it all, rather than be concerned about it.

William Hemmings
2021-10-14

This thing is crap. It took a % off my score yesterday and I never moved the car. Not worth the aggravation for $25 @ month. Otherwise, I hereby reinforce all the negative comments above.

Vila Lind
2021-09-26

Keep getting hard braking and acceleration dings..for normal braking a nd accelleration

Bernhard G.
2021-07-13

This app works maybe fine in North Dakota or Nevada where there is no traffic. The Cornering/Speed/ Accelleration works ok. The Hard Braking is a joke!!! I am not going to drive like 90year old grandpa going to church on Sunday. When I go exact the speed limit on a highway nearby, an unhappy fast driver will pass me and cut right in front of me before the next light. Am I suppose to break and avoid an accident or hit him to save my driving score? Ridiculous!!!! And the phone score? BS— when I use the phones GPS ? When I use hands-free calling? I am seriously thinking of putting a hammer to the beacon. I gave up my privacy for a few bucks and now I am judged when I try to avoid running over a deer, cat or dog? I am about done with this joke.

Hanlon Ed
2021-07-07

received new beacon for my second car. Beacon is showing up in app but not recording trips on second car re downloaded app and signed in again. still not working. repaired and still no luck. Ed

Mary Lee Johns
2021-07-02

We generally use the Google Map driving directions app if we're going more than 10 or 12 miles from our home. That causes the Drive Safe thing to say that we're always on the phone and thus we get a horrible score. Neither my husband nor I EVER talk on the phone we while we're driving, but I also do talk on the phone while He is driving. We got into this simply for the discount for very low annual mileage, coupled with our lack of traffic tickets. Please clarify whether all this abusive phone scoring will affect that discount. Thank you.

Dorothy Dunai
2021-06-23

The app is off on speed limits, round a bouts look like we went down the road and came back, phone use. They need to have a pop up that asks “Are you the passenger”, like all the other mobile apps. I reported a wrong speed limit twice last year, still isn’t fixed. Get it together State Farm, I’m ready to dump the whole company.

Tracy Nunnery
2021-04-11

It constantly never recognizes my password. Im sick of resetting my password, only for it nit to recognize it again

Amber D Hale
2021-03-28

App says no eligible vehicles after using for one week and now it won’t work

Anita Henley
2021-02-26

I've been through a few months of trying to get help for the Drive and Save App and have finally given up. It constantly says I'm using my phone when I'm not. State Farm says if you're not using your phone it must be moving around in your car/purse. It is not moving. Truth is, the app is not reliable nor accurate. I never use my phone and it's not moving around in my car but they insist the problem is with me/my phone/my purse/my car and not their app. I don't mind being monitored but I'm concerned because if the phone usage doesn't matter (as they say) it wouldn't be included in your grade. Secondly, if you're ever in an accident and that app says you were on your phone, you'd better be prepared to prove you were not on your phone. Today was the last straw. The company insists that I need to purchase a hands-free device for my phone in my car and if that doesn't stop the problem, then, they'll escalate the issue. I refuse to buy a hands-free device for my car when I never use my phone. AND if I wanted to use my phone, I have a button on my steering wheel. I don't even use that.

Connie Walden
2021-02-24

My husband drives my car when we travel. I play on my phone when he is driving. How does the app account for that? I am guessing it doesn't? If I turn off my bluetooth the whole time I cannot pair to the vehicle. Absolutely silly.

Amber
2021-01-30

I have a TODDLER who uses my phone while I drive and I get deducted for phone use that is not very thought threw on the apps behalf

Gerald Tymchek
2021-01-21

My wife and have the app on our iPhones. When I leave the house I take my phone and it does exactly what its supposed to. When my wife leaves and takes her phone it doesn't record anything. Not very happy with that! What could be wrong? Did I do something wrong ? Thank You. Gerald.



Is Drive Safe Save Safe? 🤗🙏


No. Drive Safe & Save® does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 297,463 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Drive Safe Save Is 17.0/100.


Is Drive Safe Save Legit? 💯


No. Drive Safe & Save® does not seem legit based on our analysis. This conclusion was arrived at by running over 297,463 Drive Safe & Save® User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Drive Safe Save Is 32.7/100..


Is Drive Safe & Save® not working? 🚨


Drive Safe & Save® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $7.48
Monthly Subscription $5.00


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Features

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Developer:
State Farm Mutual Automobile Insurance Company


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