Empik Go app not working? crashes or has problems?

Empik Go Status

Last Updated on 2024-06-05 by Empik S.A

I have a problem with Empik Go

Are you having issues? Select the issue you are having below and provide feedback to Empik Go.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Empik Go - Audiobooki i Ebooki? Report Issue

Common Empik Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Empik Go app on iOS and Android devices. Solve all Empik Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Empik Go iPhone Issues and Solutions

Empik Go iOS app crashes, not working, errors
Empik Go iOS app network issues
Empik Go on iOS has black/white screen

Empik Go Android App Issues and Solutions

Empik Go has errors/crashing/not working
Empik Go server network connectivity issues
Empik Go has black screen

Empik Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Empik Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Empik Go app crashes or not working on Iphone (iOS):

Close and restart the Empik Go app on iPhone
Update Empik Go app to the Latest Version for iOS
Uninstall and reinstall Empik Go iPhone app
Update your iPhone to the latest iOS version

Fix Empik Go on iPhone unable to connect to server/internet connection issues::

To resolve Empik Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Empik Go black/white screen (blank screen) on iPhone:

Follow the Empik Go iOS app troubleshooting guide Here →

Empik Go Android App Issues and Solutions

Fix Empik Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Empik Go app issues:

Force Stop the Empik Go App
1. On android, goto "Settings" » click Empik Go app. » click "Force Stop".

Update Empik Go to the latest version on PlayStore

Clear Empik Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Empik Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Empik Go.

Fix Empik Go unable to contact server/ Empik Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Empik Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Empik Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Empik Go on android.

Solve Empik Go black/white screens issue on Android:

Follow the Empik Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Empik S.A, developers of Empik Go.

About this app

Pobierz plik lub czytaj i słuchaj online. - słuchaj w streamingu lub offline – możesz odtwarzać audiobook bez dostępu do sieci np. - synchronizacja biblioteki z empik. com, wszystkie ebooki i audiobooki zakupione w empik. Pobierz aplikację i zyskaj dostęp do najszerszej oferty na rynku: nowości, wyłączności i promocji. Wystarczy kilka kliknięć, żeby mieć dostęp do najszerszej w Polsce oferty ebooków i audiobooków. Zaloguj się danymi z konta empik. com lub zarejestruj się w prosty sposób. Wybierz abonament i dodawaj do biblioteki wybrane pozycje. Ciesz się swobodą czytania i słuchania. Korzystaj z wbudowanego czytnika ebook i odtwarzacza audiobook. Czytasz i słuchasz co chcesz i kiedy chcesz. Personalizuj aplikację, skompletuj bibliotekę, pisz recenzje i oceniaj książki.