Contact FlexTires Support

by Mynameiskbizzle

I purchased a set of tires and wheels from tire discounters. They had to order in the wheels I selected and to do so I put $400 down. When they arrived I came in to store and wanted to use flex so I could do payments instead of it all coming out at once. I had to send over the a paperwork etc 3 different times and had to speak on the phone with someone each time with them telling me I needed to show proof of the $400 I had already put down. I had to keep going to the desk asking them to try and show the proof. I was there for a hour going back and forth with Flex and the employee at tire disc. Why Flex can’t speak with the company themselves to prove purchase or be able to scan it over instead of me taking pictures with my phone is beyond me. On the third try I was told they couldn’t do it because I had already put money down and it didn’t work that way. I was extremely frustrated. Luckily I was able to pay in full and it not be a problem but don’t rely on them if you aren’t able to.

by Sethcivil

I wish I could give no stars! Please do not use this. I made payments weekly for 15 weeks, tried to pay off my account before the 90 days and it didn’t work. Called today spoke to possibly the rudest customer service rep ever named Gary, who literally tried to argue with me over the phone and insult me. End up paying DOUBLE the amount due. Then to find out because there’s already a weekly payment on the way I’m still getting charged that one, and they WONT be refunding me. First time I’m ever leaving a review somewhere and might even seek legal help.

by Flex Scammer

My friend and I were having car problems and they were able to pay the bill and we had 90 day same as cash. First, they took funds out of my checking account and never sent me a notice or receipt for Anything. Then, when it came close to the 90 days, we were on the phone with a person who said her name was Alexa, that we would be able to call and get a seven day extension. I called and was told by a guy that was working, I would have to call them back the next morning, which would be a day after the 90 days. Well, I called for the extension and was told that they don’t do seven days extensions and there’s no one there by the name, Alexa. The lady also told me that I now have to pay $1100 instead of the $395 that was left.

Well, we got in touch with a supervisor and this person was able to help us out with paying the $395 remaining balance. However, she also said that I have two pending payments and if I were to stop the payments, they’ll reopen the account and I would have to pay the full $1100. All day, I never had a pending payment for them until late at night and the payment wasn’t even pending in my account, AFTER they took the money from my friend’s account to pay them out.

We’re NEVER doing business with them again and I HIGHLY Suggest that you don’t either !!