Decathlon Connect app not working? crashes or has problems?

Decathlon Connect Status


I have a problem with Decathlon Connect

Are you having issues? Select the issue you are having below and provide feedback to Decathlon Connect.




⚠️ Most reported problems ⚠️

Not working
38.2%

Login
36.5%

Connection
12.7%

Crashes
7.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Decathlon Connect Problems 😠👌🔥

- Won't load data to Strava

- Poor customer service

  11 Reported Issues: 😵🆘🛟🚨📢

Bernadette
2023-11-15

Synchronisation not including all activities.

Ipin
2023-08-03

Sport activities not appear (sync) in the apps after my watch (cw900hr) end the activity such as running, walking. Tried many times to refresh but not working.

Alexis
2023-07-13

Decathlon connect n’affiche pas les résultats de la journée

Marianna McAteer
2023-06-30

I sync my watch bit it doesn’t show the date in the app I have tried syncing many times and reinstalling the app and it still doesn’t work.

Steve Busby
2023-06-18

Unable to synchronise on the app. Is there a problem? I’ve deleted the app and reinstalled and rebooted my phone.

Gonçalo Duarte
2022-09-18

Hi my app Decathlon Connect dont synch with Strava after an update.

Tom Jansen
2022-09-11

App is not syncing to Strava. Please help!

Adrian LEGGETT
2022-08-11

Hi good morning. My app was not working.i deleted app reinstated it , rebooted phone . Reset password. Still is not syncing info. Very frustrating. I also previously could sync to my Strava account.thank you in advance

Jamal
2022-07-16

Crashes on login and setting up

Paul Fielding
2022-07-12

Using an onmove 500 with decathlon app. Mostly working well and syncing with strava. Occasionally, twice in last month my evening cycle home is uploaded from watch says data being sent. The cycle shows up in my activities in the decathlon connect app but does not get added to the sync list and therefore doesn't get synced with strava

Darren Taylor
2022-06-27

App crashes everytime on start up so unable to sync activity

Showing 1-11 of 11

Have a Problem with Decathlon Connect? Report Issue




Common Decathlon Connect Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Decathlon, developers of Decathlon Connect.




About this app

Simple and practical, the application is there with you every day and lets you monitor your progress step by step whether you’re looking after your well-being or wish to become an accomplished athlete.  Analyze all your sports sessions: speed curve, heart rate and route mapping for GPS watches.  DECATHLON CONNECT is the perfect companion for your connected device.  Monitor the evolution of your practice and stay motivated !  You’ll become your own coach.  We help you share your data with main sports platforms (Apple Health, Strava... ). ▸KIPRUN 550 HRM: GPS watch equipped with an optical heart rate sensor.