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Common VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. VPN iPhone Issues and Solutions

  2. VPN Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hi Security Lab, developers of VPN.




About this app

Hi this app masks your IP address, encrypts your Internet traffic, protects your privacy with a secure connection on public Wi-Fi so that you can access any content safely and anonymously. • Hi this app is extremely fast, and especially secure. • Large number of servers covering all around the world. • All-new designed app with an unprecedented smooth experience. • Intelligently choose the fastest and highest quality server. • Hi this app has no limit on traffic and usage time at all. • No need to register or login, no account required. • No tracking of your network access, no log storage. • Hi this app works with Wi-Fi, LTE, 3G, and all mobile cellular data carriers.  They are still very useful for protecting yourself while working at a coffee shop, but that’s hardly the primary use anymore. • 3-day free trial: free of charge; no commitment; cancel anytime. • Price of subscription: one-year plan: $3. 99/mo; 6-month plan: $5. 33/mo; monthly plan: $7. 99/mo. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  Hi this app offers tens of thousands of servers in dozens of countries including the United States, Canada, Brazil, the United Kingdom, Germany, France, Hong Kong, Japan, Singapore, India and more, which gives you more choices and better connection speeds.  In very simple terms, a this app connects your PC, smartphone, or tablet to another computer (called a server) somewhere on the internet, and allows you to browse the internet using that computer’s internet connection.  A this app, or Virtual Private Network, allows you to create a secure connection to another network over the Internet.  Hi this app secures your device’s connection while you’re connected to public Wi-Fi hotspots or cellular data networks.  Hi this app is fully committed to your Internet privacy and keeps no logs of your activity, even if someone requests the data of our this app service users, we have none to provide.  Using Hi this app, your IP and location will be masked and your activities can no longer be tracked on the Internet.  VPNs can be used to shield your browsing activity from prying eyes on public Wi-Fi, and more.  Hi this app is the top secure and unlimited this app (Virtual Private Network) proxy for your devices.  So if that server is in a different country, it will appear as if you are coming from that country, and you can potentially access things that you couldn’t normally.  Your password and your personal data are secured and you are protected from hacker attacks.  As we promise, Hi this app always keep unlimited, and will continue forever. (Free this app version may show some ads.  The vast majority of people these days are using this app.  Upgrade to Hi this app Premium to enjoy ad-free this app, if you prefer.  Copyright © 2019 Hi Security Lab. All Rights Reserved.