Contact PostScan Mail Support
Company Name: Certifix, Inc.
About: Welcome to PostScan Mail – your ultimate solution for modern mail management.
Tired of sifting through piles of envelopes, missing important documents, or
worrying about mail security while you're away? Say goodbye to traditional mail
woes and embrace the convenience of our cutting-edge app.
PostScan Mail Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Certifix, Inc.
Verified email ✔✔
E-Mail: support@postscanmail.com
Website: 🌍 Visit PostScan Mail Website
Privacy Policy: https://www.postscanmail.com/privacy.html
Developer: PostScan Mail
3 Most reported problems 😔💔
Use at your own risk
by Knhllr
The service is convenient and the app is pretty user friendly. However, if you use this as your primary mailing address, you may be cutoff from your mail/packages if the site isn’t staffed. The person working at my mailing address quit without a 2 week notice, so I had to coordinate with the building property manager to retrieve my mail. PostScan Mail staff are incompetent. 3 days after picking up my mail, I got an email notice saying that I could no longer receive my mail effective as of the date of their email.
I realize finding people to work right now is a challenge. The issue that I’m experiencing now blatantly lays bare the fact that this company has 0 contingency planning. Their solution was to shut down the sight without any prior warning or follow up for packages that were delivered but not checked in/picked up.
This is a terrible company lacking any operational or logistical contingency planning, and staffed with employees who care very little for their customers.
No one actually works here anymore
by Jhblackburn
I have been trying to get in contact with someone regarding missing mail for months. No one picks up the phone or responds to emails. I have often had to call the independent locations to ask if mail has arrived and suddenly mail shows up in my box.
Use any other mail service and pick your location judiciously.
Not a great experience for me
by Grape Unknown
Continuously found random charges on my monthly invoice. Not serious amounts but every time i have to email them and get it taken off.
They also automatically started charging me for picking up my mail…. That was a bit weird. Also had to get that figured out between postscan and the person running the mailbox place.
In the end out of the blue - 2 months after i changed all my address to my new mailbox they email to notify me that i now have a new mailbox t at a different location because the location did not want to work with them anymore. i had to again change all my address…. i just dropped them- more a struggle than anything
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- If you are a PostScan Mail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PostScan Mail.
