Sleep School app not working? crashes or has problems?

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Published by The Sleep School Ltd

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Common Sleep School Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sleep School app on iOS and Android devices. Solve all Sleep School app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sleep School iPhone Issues and Solutions

Sleep School iOS app crashes, not working, errors
Sleep School iOS app network issues
Sleep School on iOS has black/white screen

Sleep School Android App Issues and Solutions

Sleep School has errors/crashing/not working
Sleep School server network connectivity issues
Sleep School has black screen

Sleep School iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sleep School app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sleep School app crashes or not working on Iphone (iOS):

Close and restart the Sleep School app on iPhone
Update Sleep School app to the Latest Version for iOS
Uninstall and reinstall Sleep School iPhone app
Update your iPhone to the latest iOS version

Fix Sleep School on iPhone unable to connect to server/internet connection issues::

To resolve Sleep School network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sleep School black/white screen (blank screen) on iPhone:

Follow the Sleep School iOS app troubleshooting guide Here →

Sleep School Android App Issues and Solutions

Fix Sleep School not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sleep School app issues:

Force Stop the Sleep School App
1. On android, goto "Settings" » click Sleep School app. » click "Force Stop".

Update Sleep School to the latest version on PlayStore

Clear Sleep School App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sleep School app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sleep School.

Fix Sleep School unable to contact server/ Sleep School internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sleep School » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sleep School » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sleep School on android.

Solve Sleep School black/white screens issue on Android:

Follow the Sleep School android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Sleep School Ltd, developers of Sleep School.

100% Contact Match

Developer: Sleep School

E-Mail: [email protected]

Website: Visit Sleep School Website

About this app

The Sleep School are global experts in chronic insomnia and have spent over 15 years helping thousands of clients to sleep well, naturally. The Sleep School App delivers their 100% non-drug based approach via their highly effective proprietary tools and techniques - ensuring you can learn how to sleep well, every night. Insomnia Survey - To help you understand the severity of your insomnia and where to focus your attention within SleepSchool so that you can recover quickly and effectively. 75+ guided films - Dr. The Sleep School for Insomnia contains in-app purchases allowing you to subscribe to specific content within SleepSchool .