MokaStory app not working? crashes or has problems?

MokaStory Status

Last Updated on 2020-02-20 by ChaChaCha

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Common MokaStory Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MokaStory app on iOS and Android devices. Solve all MokaStory app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MokaStory iPhone Issues and Solutions

MokaStory iOS app crashes, not working, errors
MokaStory iOS app network issues
MokaStory on iOS has black/white screen

MokaStory Android App Issues and Solutions

MokaStory has errors/crashing/not working
MokaStory server network connectivity issues
MokaStory has black screen

MokaStory iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MokaStory app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MokaStory app crashes or not working on Iphone (iOS):

Close and restart the MokaStory app on iPhone
Update MokaStory app to the Latest Version for iOS
Uninstall and reinstall MokaStory iPhone app
Update your iPhone to the latest iOS version

Fix MokaStory on iPhone unable to connect to server/internet connection issues::

To resolve MokaStory network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MokaStory black/white screen (blank screen) on iPhone:

Follow the MokaStory iOS app troubleshooting guide Here →

MokaStory Android App Issues and Solutions

Fix MokaStory not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MokaStory app issues:

Force Stop the MokaStory App
1. On android, goto "Settings" » click MokaStory app. » click "Force Stop".

Update MokaStory to the latest version on PlayStore

Clear MokaStory App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MokaStory app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MokaStory.

Fix MokaStory unable to contact server/ MokaStory internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MokaStory » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MokaStory » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MokaStory on android.

Solve MokaStory black/white screens issue on Android:

Follow the MokaStory android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ChaChaCha, developers of MokaStory.

About this app

Get the latest Kpop news, Kpop MVs from BTS, BLACKPINK, EXO, TWICE, SEVENTEEN, MAMAMOO, (G) I-DLE, TXT, ITZY, NCT, GOT7, Kpop Quiz and the latest Korean fashion and beauty trends on Moka Story . The beauty section offers articles on K-Beauty, trends and brands adopted by Kpop idols. The fashion section also regularly offers you the Kpop looks adopted by the different Kpop Idols or Kpop fans. In addition to Kpop information, there are several other topics related to Kpop or Korean culture. this app is an application for all Kpop and Hallyu fans. You are part of the Kpop community. So do not hesitate. this app is the Kpop application for you. It's simple: Swipe, read, enjoy. If you like Kpop ? If you are a Kpop ARMY Fan, EXO-L, iGot7, Blink, V. I. P or any other Kpop Fandom, then this app is the right Kpop app for you. More than 500 Kpop Quiz are available.