Contact Tape Measure Support

Inaccurate measurements and deceptive setup that makes it seem like there is no free option. Combined with the 3-day free trial and high yearly fee this seems designed to trick people out of their money. Edited to add - My apologies for confusing the subscription period to be monthly instead of annually. I have corrected this above. I stand by the rest of my review and find it off putting that the developer responds to users reporting challenges by insisting the app is easy to use. I did use the tutorial before trying the measuring feature; I still could not get an accurate result. Moreover, while a $30/year fee is much less crazy than $30/month I still find it excessive for the functionality offered, and it is sketchy the way setting up a pro subscription appears to be required to proceed to use the app. Other apps make it much easier to use free features and clearer when you are opting in to paid services. Although I realized what had happened and was easily able to end my subscription, it’s clear from the reviews that others have been billed because they either didn’t know they’d subscribed or were unfamiliar with how to unsubscribe and I think that’s deceptive. If the developers are so sure their tutorial will address everyone’s complaints I’d encourage them to promote it instead of pushing the pro subscription and let users seek out the latter on their own or as they try to access the paid features. I will not be using this app again.

The tape measure itself, which in my opinion doesn’t even work well as it’s very hard to get it to want to measure something, is the only thing included in the free version. This tool is also available for free on the Measure app by Apple, and it works much better. You then need to pay $30/year (I know $30 isn’t a fortune, but for what you’re getting? Not worth it) for several other tools including a ruler, level, area, and floor plan. Also included is a height tool… which confuses me because are you not allowed to measure height with the tape measure? I couldn’t find out because the tape measure didn’t seem to find anything measurable, no matter how straight the lines are on the thing you wanna measure. The level is another tool that’s already available on Apple’s measure app. I don’t know how valuable the area and floor plan tool is, but I recommend looking elsewhere if it works as well as the tape measure.

Tried to measure a TV screen and it couldn’t even do that, it was inaccurate. It’s not intuitive at all; no matter how many yellow dots are around, it hardly sticks and when you step back, the measurement starting point has moved to the middle of the object. Finally, the tip to turn on the flashlight is probably the one thing that’d make this app usable (even in a well-lit area) is locked behind a paywall. They even disable your phone’s flashlight while using the app. For $25 I can just make a one-time purchase of my own tape measure... useless! And before the developer comes in here with the same canned response: yes, I looked at the tips (see above) and watched the how-to video.