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Company Name: Laan Labs
About: Laan Labs is a computer vision and machine learning company specializing in edge technologies.
Headquarters: New York, New York, United States.
Tape Measure Customer Service 💢
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5 Most reported problems 😔💔
I am 69 years old and nearly broke and I have just found out that I am paying for you Tape Measure app. I cannot find how to cancel the app or payment. I originally must have downloaded it through App Store on my iPhone. Please help. I can’t even pay my power this month. Keith Robinson New Zealand
There is no option to cancel
Doesn't work
by Bw2004
Every time I have tried to measure a distance, half way through it loses inches and the length ends up short than the object is. I was measuring a straight object, it got to 3.2 feet and suddenly showed 2.7 feet instead. So instead of the correct length it was too short. I tried several times, even moving very slowly and steadily. The last time the total was heading to what I expected it to be but right at the end it dropped a foot.
Practically unusable
by Downtownmtbmike
I don’t find this tool accurate or usable. The top of the screen on an iPhone 11 is cut off and the measurement is unreadable. Floor plans do not show the camera view and are only dots with lines between. Great ads though. The tape measure graphic keeps going away to only a line and the line has no data on it. The free measure app in iOS is more usable. Sry, I was hoping this was better.
Useless App - use a tape measure instead.
by StrangeEmu
The app isn’t able to measure anything. It keeps telling me to scan the area. So I spend several minutes trying to scan the area being careful not to scan too fast because then the app loses tracking. As soon as it is finally ready to measure it loses tracking and I have to scan the area again. I finally just deleted the app and used a tape measure instead.
Have a Problem with Tape Measure®? Report Issue
Why should I report an Issue with Tape Measure®?
- Pulling issues faced by users like you is a good way to draw attention of Tape Measure® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tape Measure® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tape Measure®.
