Contact Mapulator Support

by LostFilms

UPDATE: emailed and messaged the company from my email and two of my employee’s mapulator account. I made sure to tell them NOT to update their app. I got a reply saying they would contact me when the changes were made. 5 weeks… no app. 50 maps from clients frozen in the app. The new version doesn’t even slow you to export your maps to fellow users. How do I know? Desperately I downloaded the app on my wife’s phone to use. Can’t select the map type (apple or Google was an option in the past) Google map has a massive cloud on top of the parcel I need to measure. So once again I’m out of luck. The app was perfect 2 years ago. Please give me that downgrade.

Working with a client right now. Downloaded the most recent update thinking there would be some improvements since they are increasing the monthly subscription price. Now the app is frozen and good for nothing. It is embarrassing for me to be doing this in front of the client. App used to work reliably at 99. Cents a month. Now at 1.49 a month it does nothing! How do I go back to the previous update without loosing all my saved maps? I have 50 maps or more that are saved in the app!

by Godfirst1406

When you search and address it does not take you to that address. It drops a pin on the correct place however as you zoom in to try to see the location, the pin moves leaving you unaware of the address that you are trying to find.
If only it would drop a pin, or display an address over the searched property that would stay as you zoomed in to actually help you locate the property.
This seems to be a very user friendly app with many useful tools but if you can not locate the place that you are trying to measure it is basically useless.
I would hope that I’m just doing something wrong but have used other such apps and seem to be able to figure them out quite easily. I have been messing with this app for the past 30 minutes and the only way to find an actual place to measure is by searching somewhere that I know so that when the dropped pin moves miles from where it should be I can still locate it by streets and the picture.

by Hgfugf

I wonder how sometimes developers can miss a basic flaw that makes a program useless. This could be a standby tool for me and my business. unfortunately there a silly but fatal flaw. when you search an address the app sticks a pin— all zoomed out but good so far.... then when you zoom in to the pin, it doesn’t remain affixed to the destination. It leaves you completely unable to guess where your searched location is by the time you get zoomed in enough to make the app useful. Isn’t it a pretty easy fix to have the pin remain in the searched for location as you zoom in?? Too bad.