Stack AR app not working? crashes or has problems?

Stack AR Status

Last Updated on 2024-10-21 by Ketchapp

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Summary of Stack AR Problems 😠👌🔥

- Full-screen ads appear frequently and at inconvenient times

- Bottom ad is always present and can be annoying

- AR feature does not work well

- No significant changes or updates to the app, even with the addition of AR

- Some users may find the app to be a time sink

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Common Stack AR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stack AR app on iOS and Android devices. Solve all Stack AR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stack AR iPhone Issues and Solutions

Stack AR iOS app crashes, not working, errors
Stack AR iOS app network issues
Stack AR on iOS has black/white screen

Stack AR Android App Issues and Solutions

Stack AR has errors/crashing/not working
Stack AR server network connectivity issues
Stack AR has black screen

Stack AR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stack AR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stack AR app crashes or not working on Iphone (iOS):

Close and restart the Stack AR app on iPhone
Update Stack AR app to the Latest Version for iOS
Uninstall and reinstall Stack AR iPhone app
Update your iPhone to the latest iOS version

Fix Stack AR on iPhone unable to connect to server/internet connection issues::

To resolve Stack AR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stack AR black/white screen (blank screen) on iPhone:

Follow the Stack AR iOS app troubleshooting guide Here →

Stack AR Android App Issues and Solutions

Fix Stack AR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stack AR app issues:

Force Stop the Stack AR App
1. On android, goto "Settings" » click Stack AR app. » click "Force Stop".

Update Stack AR to the latest version on PlayStore

Clear Stack AR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stack AR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stack AR.

Fix Stack AR unable to contact server/ Stack AR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stack AR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stack AR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stack AR on android.

Solve Stack AR black/white screens issue on Android:

Follow the Stack AR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of Stack AR.