Contact noon shopping Support

Me and my friend ordered a Nintendo Switch same day but couple of hours apart, he got it within 3 days while i still haven’t received it even after more than a week has passed! When contacted customer support they said that they weren’t able to contact me when the phone number was verified and they called me twice! Not only that, they returned it without even contacting me in any way, they could’ve done that by sending an email or calling the number at least 3 times until someone picks up but no they didn’t try. Worst of all is when i was talking to customer support, he said that the product was returned but in the app its self the order is shipped but not delivered and in returns section no request of a return was made no approved request was there. And instead of supplying us with another one with the same price or just sending me the one I ordered, the manager himself told me to order another one thats even more expensive than my previous purchase! Absolutely disgusting. Will never make another off of it.

I tried to buy a charger for my laptop and found one that was original ( at least that what it said and the picture showed ) and ordered it but what I got was a completely different charger that was a fake brand so I returned it and ordered it again 3 times and each time I get the same one as the first time even though I called and sent emails multiple times to customer support to make sure I get the right one , not to mention when I ordered thermal paste I got another thermal paste that was different to what was posted on the app and each time they wouldn’t refund me until I call them after 3 days to tell them that I don’t get my money back and guess what after 20 min I get my money

1) Bought a product and it isn’t working. I can return it but I don’t get refund nor replacement. Only choice is to get points in their account. They took the money and product. 2) Fake product, not original. Beware. Buy under your own responsibility, no guarantee. 3) Bought iPhone, and it’s the worst version in the marker. the Japanese version with lots of restrictions. They don’t mention in the phone Specification page (they hide it on purpose). No return. In addition, no review choice available for the product, so everyone will not be aware about the disadvantages and they keep selling. Your actions will lead to bad consequences. I will spread the word to my friends and social media. Don’t tell me to contact your customer service cause I have already did.