Contact LiveRun Support
Company Name: LiveTrail SARL
About: Keep an eye at the key information to achieve your race and to share the race
with your loved ones.
+ Run light : find all the technical information of
your race directly on LiveRun (Cut-off time, supplies.
LiveRun Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@livetrail.net
Website: 🌍 Visit LiveRun Website
Privacy Policy: https://livetrail.net/liveruntracker/liverunPolicy.html
Developer: LiveTrail SARL
Privacy & Terms:
https://www.youtube.com/watch?v=BZA99KF6Jug&feature=youtu.be
2 Most reported problems 😔💔
Terrible Service
by Timchristoni
I’ve sent multiple messages asking to update registration for UTMB and they still cannot match my registration. Instead they send an auto generated email that does nothing to correct the problem.
Still a mess
by DGHolliday
Even after the recent update, this app constantly crashes, can't match runners to their registration, and can't even handle a simple match using a bin number. Absolutely pathetic..
Have a Problem with LiveRun by LiveTrail? Report Issue
Why should I report an Issue with LiveRun by LiveTrail?
- Pulling issues faced by users like you is a good way to draw attention of LiveRun by LiveTrail to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LiveRun by LiveTrail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LiveRun by LiveTrail.
