Contact WearHealth Support
Company Name: 腾飞 王
About: WearHealth is the AI-driven platform that learns from Health Experts and data from Wearables to
empower personal health assistance.
Headquarters: Bremen, Bremen, Germany.
WearHealth Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: 554985429@qq.com
Website: 🌍 Visit WearHealth Website
Privacy Policy: http://www.wearheart.cn/yinsi_WearHealth_en_new.html
Developer: he ming
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23 Most reported problems 😔💔
Please contact me regarding resetting my password. I have reached out several times and no one sends me a code back to reset it.thanks
My cellphone had to be replaced. Is the data from my WEARHEALTH available online so I can download onto my new cell phone? Would like to be able to review my WEARHEALTH history.
The sleep function has not worked since I bought it. Have had it three days now
Got this watch in Jan. 2020. Today I charged it...BUT, it did not charge at all. I tried several connections. Is the battery inside worn out? What do I need to do to have it working again. It seems d e a d. CPU 52832, IP67 (waterproof grade), Battery: 90mAh, Android 4.4 & above are words on the box watch came in. Hurry cause I really miss wearing it.
My device will not hold a charge, less than 6 months old. Can the battery be replaced?
Help! Cannot pair watch with my iPhone 5s or 7. Bluetooth does not find N98 or anything that looks like Wearhealth. Running iOS 13.4 and 14.4
Followed instructions to set up theme I like, but never have never been able to actually access the themes options location??? Am I misreading the instruction?
Would like the large watch face on screen but don't know how to do it Can you help
I see I am not the only person who has a problem getting the watch to keep the time display that I like. All I would like to know is there somewhere I can select the display I want when it changes on me which it has done twice
How do I get my watch to display my text messages?
How do I remove a link to make the band smaller?
Is there a way to see all your heart rate numbers for the whole day?
Mu watch stopped working. I put it on the charger for more than 8 hours and it still did not charge, The ports are clean and I am using the correct charger. Thank you Nancy Starkweather
Where can I get ongoing reports? I bought this because I had a stroke and need to monitor track recovery for consultants?
I cannot get the time screen to stay on the mode I have chosen, nor can I get back to that screen easily.
app want let me input nickname
I downloaded and open to create account ut i cant see anything I wan to type but don’t know what it wan and when i go for third party log in I can’t even see the height and weight itry toscroll up and down for the right height and weight
Hallo! I can't read the sms on the display, it is to small to read. Hope you can help me? I hope you can send me instruksjon om norsk!
app will not let me input nick name.
Got a new phone need put new number in for wearhealth also add new password
No support
by Dashbery
Can’t get support, set my usual bp, it took my SYS without a problem but the DIA it took at 20 points higher then it is.
Tried to reset and start from the beginning, it won’t sync with my phone.
So I had it fir 1 day and it’s useless. Sending back.
Also does not show you the overall information for a week/month
Trash
by Sara >:(
Return whatever watch you have it’s garbage. Screen hardly works and it barely functions as a simple watch. Might be alright if you never actually plan on using the watch itself and just do everything through the app :/
Terrible
by Howieonline
Support is Japanese. Cannot get assistance. Wrote in app will not allow you to enter name so I cannot use the product to give a valid review other than I cannot even access or get help.
Have a Problem with WearHealth? Report Issue
Why should I report an Issue with WearHealth?
- Pulling issues faced by users like you is a good way to draw attention of WearHealth to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WearHealth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WearHealth.
