Viewpoint Team app not working? crashes or has problems?

Viewpoint Team Status

Last Updated on 2024-03-22 by Viewpoint Construction Software

I have a problem with Viewpoint Team

Are you having issues? Select the issue you are having below and provide feedback to Viewpoint Team.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Viewpoint Team™? Report Issue

Common Viewpoint Team Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Viewpoint Team app on iOS and Android devices. Solve all Viewpoint Team app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Viewpoint Team iPhone Issues and Solutions

Viewpoint Team iOS app crashes, not working, errors
Viewpoint Team iOS app network issues
Viewpoint Team on iOS has black/white screen

Viewpoint Team Android App Issues and Solutions

Viewpoint Team has errors/crashing/not working
Viewpoint Team server network connectivity issues
Viewpoint Team has black screen

Viewpoint Team iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Viewpoint Team app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Viewpoint Team app crashes or not working on Iphone (iOS):

Close and restart the Viewpoint Team app on iPhone
Update Viewpoint Team app to the Latest Version for iOS
Uninstall and reinstall Viewpoint Team iPhone app
Update your iPhone to the latest iOS version

Fix Viewpoint Team on iPhone unable to connect to server/internet connection issues::

To resolve Viewpoint Team network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Viewpoint Team black/white screen (blank screen) on iPhone:

Follow the Viewpoint Team iOS app troubleshooting guide Here →

Viewpoint Team Android App Issues and Solutions

Fix Viewpoint Team not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Viewpoint Team app issues:

Force Stop the Viewpoint Team App
1. On android, goto "Settings" » click Viewpoint Team app. » click "Force Stop".

Update Viewpoint Team to the latest version on PlayStore

Clear Viewpoint Team App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Viewpoint Team app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Viewpoint Team.

Fix Viewpoint Team unable to contact server/ Viewpoint Team internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Viewpoint Team » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Viewpoint Team » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Viewpoint Team on android.

Solve Viewpoint Team black/white screens issue on Android:

Follow the Viewpoint Team android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Viewpoint Construction Software, developers of Viewpoint Team.

About this app

A collaborative and cloud-based platform that connects the back office with field operations and the extended project team of subcontractors, materials suppliers, architects, owners and more. Viewpoint Team is the solution that contractors have been waiting for: a powerful core toolset for planning, coordinating and exercising control over projects.