Contact Syntronik Support
Company Name: IK Multimedia US, LLC
About: Syntronik is a dream library recreating the sonic signature of the most
sought-after classic analog synthesizers and string machines ever created, all
deeply multi-sampled and chosen for their unique feel and magical tone, ready to
play on your iPhone® or iPad®.
Get started with 50 instrument presets using
sounds from 17 different synthesizers.
Syntronik Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of IK Multimedia US, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FM Synthesizer Website
Privacy Policy: http://musicbreath.com/privacy
Developer: Music Breath
Privacy & Terms:
http://www.ikmultimedia.com/products/syntronikios
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3 Most reported problems 😔💔
20 for a 9.99 purchase
by LaneTG
Based on a demo add video I wanted to purchase noir. It showed the purchase available for 9.99 but would not let me purchase. It also showed the synth in the included in the 9.99 bundle. I purchased that and The synth is available with none of the presets. That noir button is now letting me pay another 9.99 for purchase. Those pay walls are deceptive at worst, poorly set up at best. 20$ isn’t expensive for a vey than, but this is an iOS toy and the purchase was convoluted and left me feeling ripped off.
User interface needs a lot of work.
by RustyShacklef0rd
Simply loading a synth is confusing. Instead of just being able to pick a synth and load it, you first have to pick one of the banks, select a synth and select a preset. Then you have to tap the tiny pic of the synth to get to the controls. It’s not exactly conducive to just starting from scratch. And you have to register an account just to access the help file, which is sketchy. I already paid for the app, and this is completely unnecessary and frustrating if you just want to learn to use the thing. To get the keyboard up on an iPhone screen, you have to access a menu and tap the option for Extended, instead of simply swiping from the bottom like a lot of other apps do (or just have the keyboard always up and have the control panel for the synth scrollable). There are some other things that need to be addressed, but these are some of the major ones. I already wish that I hadn’t spent the $15.
Nice app, but a little misleading
by GerenM63
First off, this is a very nice, two-oscillator virtual analog synth with great sounding filters, an amazingly good arpegiator/phrase sequencer, and some really nice effects that plays really well with pretty much any USB MIDI controller.
But it’s not an emulator of the synths implied. All of the “synths” are simply skins applied to the synth engine so they look something like something else. The biggest giveaway is “99”, which is implied as an emulation of the Yamaha SY99. The SY99 is a six-operator FM synth coupled to an AWM digital synth. Yet, the controls are for the same, 2-oscillator synth as everything else.
Frankly, coming from IK Multimedia, I expected better. The free version includes “emulations” of some dual oscillator synths, so it’s not exactly a great guide to what you’re getting in the paid version. SampleTank, iGrand, and iElectric are fantastic products. But this is a ten-dollar-disappointment.
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