MyCHOP Reviews

MyCHOP Reviews

Published by on 2025-02-08

🏷️ About: MyCHOP is the online patient health portal for patients and families of Children's Hospital of Philadelphia (CHOP). Schedule appointments with your child’s pediatrician, or schedule in-person or video visits with a growing list of pediatric specialists.


       


Overall Customer Experience 😎


🤬 Negative experience
73.8%

🫥 Neutral
13.5%

😎 Positive experience
12.8%

~ from Justuseapp.com NLP analysis of 905 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- FaceID enabled on login

- Notifications Manager in Settings



Read 9 Customer Service Reviews 😠💢

4.7 out of 5
Unusable

MyCHOP is unusable. It does not appear to be optimized for mobile, so on smaller phone screens text borders on unreadable. The interface is deeply confusing and it is extremely difficult to locate items you need, like vaccination records. If you happen to stumble across what you are looking for, MyCHOP has no back/forward functions so if your fingers graze across the screen the item you just spent an inordinate amount of time locating is gone. Even my pediatrician hates it.

Broken, Useless

Enabled FaceID on login. Next time I went to login, it asked me for a password. When I click the fingerprint as if for Touch ID, it crashes to the home screen.

In addition, it doesn’t appear in the Notifications Manager in Settings, so I don’t know that it’s going to notify me of things like new messages or appointment changes with a badge or banner or anything.

App

Why can’t I confirm my appointment. Check in takes so long and sharing your information aloud is too much if I can just check in on my phone and wait for the nurse to call. My phone can even be the buzzer when it’s my turn. Less talking more doing.

Slow, appointment section rarely works

I have attempted to make/change appointments daily due to Wellness scheduling and after 10 tries never getting MyCHOP to work...I give up and try the next day. App is great when it works...horrible more than not!

The message rarely works

Most times I try to send a message I have to uninstall MyCHOP and install it again. Please fix this. Otherwise there is no point in having MyCHOP.

Broken login functionality

Faceid has been out for years, app crashes when I try to log in

So bad...

MyCHOP is an atrocity. It’s unbelievable that this is the best CHOP has to offer.

recent issues

Normally I don’t have a problem, but my one son was added to my profile in March but I can only access his profile with face id and the other two I have to type in the password for! It’s very weird but as of lately the face id option is gone and now I can’t access my baby’s information at all, and now i’m getting a server error when I put in my password for the other two kids! Please update or fix this issue and also please add the face id back because I actually need it to get to my baby’s chart!

Not working

Can’t sign in for two days and I tried the website to no avail.



Is MyCHOP Safe? 🙏

No. MyCHOP does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 905 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for MyCHOP Is 14.8/100.

Safety Analysis

86.9% of users say app is Safe 👍
86.9%

7.0% of users have Some Concerns ⚠️
7.0%

6.1% of users say app is Risky 🚨
6.1%


Is MyCHOP Legit? 💯

No. MyCHOP does not seem legit based on our analysis. This conclusion was arrived at by running over 905 MyCHOP User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyCHOP Is 30.3/100..

🔏 Privacy & Data Safety

MyCHOP collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  • Data Not Linked to You:
    • Location
    • Diagnostics

How was your experience with MyCHOP? Post a Review




Features

You can also access a current list of your child’s medications, immunizations, allergies, physician-released test results, growth charts, as well as a health summary and your account billing summary.

Schedule appointments with your child’s pediatrician, or schedule in-person or video visits with a growing list of pediatric specialists.

Use your phone’s camera to attend video visits with your child’s provider.

MyCHOP is the online patient health portal for patients and families of Children's Hospital of Philadelphia (CHOP).

Send messages to your child’s provider and request prescription refills and referrals.

  Contact Support
Developer:
The Children's Hospital of Philadelphia