Contact MyCHOP

Contact MyCHOP Support


Company Name:

About: Since its start in 1855 as the nation's first hospital devoted exclusively to caring for children,
The Children's Hospital of Philadelphia

Headquarters: Philadelphia, Pennsylvania, United States.


 
  2025-02-08

MyCHOP Customer Service 💢





3 Most reported problems 😔💔

4.7 out of 5

Unusable

2022-05-04

by AnnaMcAnna

This app is unusable. It does not appear to be optimized for mobile, so on smaller phone screens text borders on unreadable. The interface is deeply confusing and it is extremely difficult to locate items you need, like vaccination records. If you happen to stumble across what you are looking for, the app has no back/forward functions so if your fingers graze across the screen the item you just spent an inordinate amount of time locating is gone. Even my pediatrician hates it.

Broken, Useless

2022-05-11

by The Hole 143

Enabled FaceID on login. Next time I went to login, it asked me for a password. When I click the fingerprint as if for Touch ID, it crashes to the home screen.

In addition, it doesn’t appear in the Notifications Manager in Settings, so I don’t know that it’s going to notify me of things like new messages or appointment changes with a badge or banner or anything.

App

2022-05-18

by Sadae_nadine

Why can’t I confirm my appointment. Check in takes so long and sharing your information aloud is too much if I can just check in on my phone and wait for the nurse to call. My phone can even be the buzzer when it’s my turn. Less talking more doing.


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  4. If you are a MyCHOP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyCHOP.


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