Question Diary Status

Last Updated on 2023-02-04 by MyoungBo Seo

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- Forgot password and no option to reset

- Glitches and turns screen black

- Screen does not move with writing

Common Question Diary Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Question Diary network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Question Diary App
1. On android, goto Settings » Question Diary » click [Force Stop]

Clear Question Diary App Cache and Data:
1. On android, goto Settings » Apps » Question Diary » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Question Diary.

On android, goto Settings » Apps or Manage Apps tab.
Click Question Diary » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Question Diary » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
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Developer: PIONE STUDIO

Apr 28, 2025, 08:51 AM
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