Welcome to King's app not working? crashes or has problems?

Welcome to King's Status

Last Updated on 2024-09-04 by King's Mobile

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Common Welcome to King's Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Welcome to King's app on iOS and Android devices. Solve all Welcome to King's app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Welcome to King's iPhone Issues and Solutions

Welcome to King's iOS app crashes, not working, errors
Welcome to King's iOS app network issues
Welcome to King's on iOS has black/white screen

Welcome to King's Android App Issues and Solutions

Welcome to King's has errors/crashing/not working
Welcome to King's server network connectivity issues
Welcome to King's has black screen

Welcome to King's iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Welcome to King's app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Welcome to King's app crashes or not working on Iphone (iOS):

Close and restart the Welcome to King's app on iPhone
Update Welcome to King's app to the Latest Version for iOS
Uninstall and reinstall Welcome to King's iPhone app
Update your iPhone to the latest iOS version

Fix Welcome to King's on iPhone unable to connect to server/internet connection issues::

To resolve Welcome to King's network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Welcome to King's black/white screen (blank screen) on iPhone:

Follow the Welcome to King's iOS app troubleshooting guide Here →

Welcome to King's Android App Issues and Solutions

Fix Welcome to King's not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Welcome to King's app issues:

Force Stop the Welcome to King's App
1. On android, goto "Settings" » click Welcome to King's app. » click "Force Stop".

Update Welcome to King's to the latest version on PlayStore

Clear Welcome to King's App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Welcome to King's app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Welcome to King's.

Fix Welcome to King's unable to contact server/ Welcome to King's internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Welcome to King's » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Welcome to King's » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Welcome to King's on android.

Solve Welcome to King's black/white screens issue on Android:

Follow the Welcome to King's android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at King's Mobile, developers of Welcome to King's.

About this app

The Welcome to King’s app provides prospective and new students with all the information you need for Open Days and new student Welcome activity. Whether you’re a prospective student attending an Open Day event or a new student ready to enrol, WelcometoKings will introduce you to King’s College London and all the amazing things our King’s community has to offer.