Freetness app not working? crashes or has problems?

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Last Updated on 2024-11-18 by Freetness

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Common Freetness Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Freetness app on iOS and Android devices. Solve all Freetness app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Freetness iPhone Issues and Solutions

Freetness iOS app crashes, not working, errors
Freetness iOS app network issues
Freetness on iOS has black/white screen

Freetness Android App Issues and Solutions

Freetness has errors/crashing/not working
Freetness server network connectivity issues
Freetness has black screen

Freetness iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Freetness app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Freetness app crashes or not working on Iphone (iOS):

Close and restart the Freetness app on iPhone
Update Freetness app to the Latest Version for iOS
Uninstall and reinstall Freetness iPhone app
Update your iPhone to the latest iOS version

Fix Freetness on iPhone unable to connect to server/internet connection issues::

To resolve Freetness network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Freetness black/white screen (blank screen) on iPhone:

Follow the Freetness iOS app troubleshooting guide Here →

Freetness Android App Issues and Solutions

Fix Freetness not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Freetness app issues:

Force Stop the Freetness App
1. On android, goto "Settings" » click Freetness app. » click "Force Stop".

Update Freetness to the latest version on PlayStore

Clear Freetness App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Freetness app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Freetness.

Fix Freetness unable to contact server/ Freetness internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Freetness » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Freetness » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Freetness on android.

Solve Freetness black/white screens issue on Android:

Follow the Freetness android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Freetness, developers of Freetness.

About this app

The application is designed to help you establish training plans based on your level of fitness and your specific needs according to the this app Energy DAMA Pro equipment present in your area. Whether you have doubts about a movement or an exercise, our how-to videos are there to avoid any type of injury. Warming up, exercises, rest time everything is included in our app. It's your turn !