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About: Don’t just open your garage door with your smartphone. Automate it.


 
  2026-02-05

TailWind Smart Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 1931085 Ontario Ltd



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Tailwind Website

Privacy Policy: https://gotailwind.com/pages/privacy-policy

Developer: GoTailwind





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3 Most reported problems 😔💔

3.5 out of 5

Super frustrating

2025-02-12

by Tcj9tcj

I was forced to watch videos and then have the app step me through the process twice since the registration of email didn’t work at all the first time. App testing is severely lacking. Got my door to open/close one time with the app. Now didn’t work. Waste of an afternoon let alone purchase of a product that doesn’t work

Customer service doesn’t respond to questions

2025-02-13

by Gru198

Customer service was helpful initially but then went MIA, I tried to return the product but apparently they are Canadian and the package went to their US forwarding address. No support, no product, and no refund.

Awful

2025-02-14

by John Lobert

Absolutely awful app. Logs me out, then when I try to log in, it tells me my password is wrong. When I try to reset the password, it tells me my email address is wrong. Finally, it kicks me out altogether. Would love to try the product itself but no luck.




Have a Problem with TailWind Smart? Report Issue




Why should I report an Issue with TailWind Smart?

  1. Pulling issues faced by users like you is a good way to draw attention of TailWind Smart to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TailWind Smart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TailWind Smart.


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