Contact Bitdefender Parental Control Support
Company Name: Bitdefender SRL
About: Bitdefender Parental Control offers digital help to parents and extra online
safety to children.
Download and install the Bitdefender Parental Control app
across your children's devices to easily manage and monitor their online
activities using the Bitdefender Central platform.
Bitdefender Parental Control Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: bdparental@bitdefender.com
Website: 🌍 Visit Bitdefender Parental Control Website
Privacy Policy: https://www.bitdefender.com/site/view/legal-privacy-policy-for-home-users-solutions.html
Developer: Bitdefender
3 Most reported problems 😔💔
Garbage
by Andrew Bushin
This app full Garbage can!!!
Doesn’t work well - slow to respond to permission changes
by DA-Bucks
I put this on my son’s phone yesterday and was testing out the features. For apps you can only block ALL the 3rd party apps or none of them. I tested the function for blocking apps. It didn’t work within 15 minutes, so I turned the function back to allow all 3rd party apps.
The next (today) morning my son tries to open a game and the 3rd party apps disappeared. I noticed the allow and block function of the apps was glitchy after saving the settings from the bitdefender central app. I’d go back into the app and the new settings didn’t save. I logged into the website and the settings did save there, but nothing changed on the phone for hours.
After fiddling with the app and Bitdefender central for 2 hours, I tried to connect to chat support. After waiting 15 minutes (for an estimated 5 minute wait with 3 people in front of me - that never changed). I gave up and removed the app and the bitdefender iOS profile settings. Then everything came back and worked fine.
Maybe the apps would’ve come back after more time, but it’s not convenient to wait hours and hours for the bitdefender settings profile to refresh. It’s not worth the hassle.
Not Enough
by Ruthay1
Does this not take advantage of the website blocking by interest for IOS? In Bitdefender app online I excluded my child from being able to view certain websites. However, this app does not appear to enforce those rules nor does it seem to allow me to block certain applications. Not finding anything clear cut on it this topic so research before buying if purchasing for blocking sites based on content/interest rules or blocking access to apps
Have a Problem with Bitdefender Parental Control? Report Issue
Why should I report an Issue with Bitdefender Parental Control?
- Pulling issues faced by users like you is a good way to draw attention of Bitdefender Parental Control to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bitdefender Parental Control customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bitdefender Parental Control.
