Sweet Inn Reviews
Published by SweetInn on 2026-03-18🏷️ About: Travel in style with the all-new Sweett app. Enjoy a hassle-free stay in one of our hundreds of made-for-vacation apartments.
🏷️ About: Travel in style with the all-new Sweett app. Enjoy a hassle-free stay in one of our hundreds of made-for-vacation apartments.
I very much don’t like that in order to access the Airbnb you need to download their company’s app. To add insult to injury, SweetInn is janky and doesn’t work well on mobile; it won’t recognize messages from the host as read, which then prevents you from seeing a quarter of the UI of the main page, from which you need to access the digital keys to your Airbnb.
How annoying to add extra need for wifi/data to your vacation, especially when it doesn’t work well!
SweetInn is so unintuitive, clumsy and annoying, despite an elegant interface. Support is unresponsive. The support chat is with a lousy AI bot. When you do get a response, it will probably go to junk mail (never a good sign). I rather cancel my reservation than continue to use SweetInn.
Staying in an apartment where the guests are required to use SweetInn to open and close the door. Worked for two days, then stopped working. As a guest you have to use SweetInn to lock and unlock your apartment…this should be completely reliable. It is not.
The company motto is “Book an apartment, be treated like a hotel guest”. Laughable. Corporate VRBOs are bad enough in general but this is devoid of humanity. Ridiculous to have to download an app to deal with the rental. And “we typically respond in 2-3 minutes “???? I’ve been waiting 30 so far.
SweetInn does not function, just like their customer service. Beware, not a good service provider.
Sweet Inn does not appear safe based on available data.
JustUseApp Safety Score for Sweet Inn is 0/100.
This assessment is based on our NLP analysis of 19 user reviews.
Combined with the app store average rating of 1.6/5.
Sweet Inn does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Sweet Inn is 0/100 .
This conclusion is based on analysis of 19 user reviews.
Sweet Inn collected the following data from you:
Sweett offers a new travel concept to the modern traveler: Rent a stylish apartment, enjoy hotel-like hospitality and unique services to customize your stay.
The Sweett made-for-vacation apartments are professionally designed and furnished to the highest standards; hotel beds, premium linen & towels, toiletries by Nuxe and a Nespresso machine are included.
Sweett currently offers more than 1,000 apartments in 10 major cities - Paris, London, Barcelona, Madrid, Rome, Milan, Brussels, Lisbon, Tel Aviv, and Jerusalem.
Our Guest Relations team is always available to live chat through the app and assist you with any request and need.
You can view tips suggested by our local teams that highlight the best attractions and activities around your apartment.