112 BE app not working? crashes or has problems?

112 BE Status

Published by Federale Overheidsdienst Binnenlandse Zaken on 2023-03-22

The 112 BE app is the official app for the Belgian emergency services. Once you
are registered, you can make an emergency call with the app for ambulance, fire
department or police assistance.

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Common 112 BE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 112 BE app on iOS and Android devices. Solve all 112 BE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

112 BE iPhone Issues and Solutions

112 BE iOS app crashes, not working, errors
112 BE iOS app network issues
112 BE on iOS has black/white screen

112 BE Android App Issues and Solutions

112 BE has errors/crashing/not working
112 BE server network connectivity issues
112 BE has black screen

112 BE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 112 BE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 112 BE app crashes or not working on Iphone (iOS):

Close and restart the 112 BE app on iPhone
Update 112 BE app to the Latest Version for iOS
Uninstall and reinstall 112 BE iPhone app
Update your iPhone to the latest iOS version

Fix 112 BE on iPhone unable to connect to server/internet connection issues::

To resolve 112 BE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 112 BE black/white screen (blank screen) on iPhone:

Follow the 112 BE iOS app troubleshooting guide Here →

112 BE Android App Issues and Solutions

Fix 112 BE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 112 BE app issues:

Force Stop the 112 BE App
1. On android, goto "Settings" » click 112 BE app. » click "Force Stop".

Update 112 BE to the latest version on PlayStore

Clear 112 BE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "112 BE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 112 BE.

Fix 112 BE unable to contact server/ 112 BE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 112 BE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 112 BE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 112 BE on android.

Solve 112 BE black/white screens issue on Android:

Follow the 112 BE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Federale Overheidsdienst Binnenlandse Zaken, developers of 112 BE.

100% Contact Match

Developer: Telenet BVBA

E-Mail: [email protected]

Website: Visit 112 BE Website

About this app

Once you are registered, you can make an emergency call with 112BE for ambulance, fire department or police assistance. If you use 112BE , the emergency centres automatically get an indication of your location and who you are. The 112 BE app is the official app for the Belgian emergency services. When you cannot communicate by speech, the operator can exceptionally also activate a chat function.