Contact Fitify Gym Support

by Ms.Casanova2U

When I first heard about the app I was so exited to used it and the good thing was it came with a 30 free trail. I opened an account and a trouble signing into the app. I have contacted customer support by email multiple times and failed to get a positive response back. I was not able to enjoy my free trial. I was unable to cancel my subscription and was charge almost $108 for the second month and still couldn’t get any help or use the services. Still nobody can help me idk why I am having so much trouble reaching out for help. You can’t even call there is no number to speak to anyone everything seems to only be through email. Now I just got another email and they are trying to charge me another month , luckily I closed the bank account. This service is horrible and would not recommend. I am almost sure Fitify support will see this and still won’t help me or give me my credit back. Had I had the option I wouldn’t give it a no star…. Worst app I downloaded on my phone in 2023!!!

by Datyger76

As a fitness enthusiast, I've found FITIFY Plus app to be a great resource for various workout routines and training programs. The platform offers a wide range of exercises suitable for different fitness levels, making it accessible and beneficial for many users. However, I believe that there is still room for improvement in terms of creating an inclusive environment that respects and accommodates individuals with diverse lifestyle choices. As a naturalist, I've felt a lack of acceptance within the fitness community on the app. I believe that a platform like FITIFY Plus, which caters to a global audience, should prioritize inclusivity and respect for all individuals, regardless of their lifestyle preferences. I hope to see a shift towards a more accommodating and accepting community that values diversity and prioritizes the well-being of all its users. It's important for fitness platforms to create an environment where everyone feels respected and supported in their fitness journey. I believe that embracing inclusivity and diversity would greatly enhance the overall experience for users from all walks of life. I'm optimistic that the app developers will consider this feedback and work towards fostering a more inclusive and welcoming fitness community.

by Isis877

I am an avid “workout app” fan and have worked out from my home gym using workout apps for nearly 8 years. I have had a lot of success with getting fit, losing baby weight, and staying healthy with other apps, but this app with the ability to connect 1:1 with a personal trainer is beyond amazing! I work with Kristin and she is incredible! She goes out of her way to create custom workouts for me weekly and takes into account my likes and concerns. I recently had some health issues that caused me to pause my regular workouts, and once I was medically cleared, I tried to go back to the apps I once used, but found little success the 2nd time around. When I signed up for Fitify, I connected with Kristin immediately because she is a fellow Mom who also experienced a health come-back after a heath issue. Her empathy knows no bounds and she pushes me every day in the most caring way! I’m getting stronger and healthier again thanks to working with her; and I know it would not be this easy without her help! If you’re looking for the extra boost you need to get (back to) healthy, I highly recommend this app and also Kristin because you’ll get a workout with heart if you do! 😊