Contact TCGplayer Support

by RB821213US

This app requires me to login every time I open it… and if I forget to login then any work I’ve done on adding cards to my buy list (of which there isn’t just a simple buy list to add cards to without choosing a seller)… then those cards get wiped when I close the app again. For a busy person like me who doesn’t have time to spend sixty minutes consecutively adding cards one-by-one, I need a solution that works for my busy lifestyle when I am constantly interrupted. I also hate that if someone else buys the card from the same seller I have to go back in and spend more time trying to buy the same card again. I also am exhausted from trying to select cards all from one seller so I don’t have to pay a.) shipping or b.) the outrageous TCG mark up when they house it. We need to seriously add some quality of life features to the app for busy people who can maybe spend five minutes here and there adding cards to a buy list until they are ready to place a large order. And the last time I used the automated option it was less than intelligent and practically doubled the costs of my order so I had to start all over…. How have executive management not acknowledged this is a critical flaw?

by Disevretos

I don’t know if I’m spoiled by other apps, but the features for scanning and organizing cards on this app are needlessly inefficient. To scan cards in you need to set up your own miniature film studio for each card, and trying to enter them manually needs to be done in tandem with Google because the app doesn’t let you preview an image of the card without adding it to your collection.

My experience uploading my Pokémon card collection has been going through each card one at a time, checking on Google, scrolling to find the right set on the app, adding the card, then exiting the card search browser to edit information on the card I added. Repeat ad nauseum.

It might be easier for Magic the gathering since that game has set symbols, but if you’re trying to catalogue that game I highly recommend finding another app. I won’t advertise one on this page, but there are plenty of better options. I bet there are for Pokémon too, but I don’t pay much attention to that game.

by Allanon69

Spent many hours learning the app and searching for cards for a deck I’m building. Imagine after all my hours of searching and collecting to my cart and their site won’t take my bank card. I own my own business and this card has been used everywhere with no problems. Yes I repeatedly try to use here and it won’t. Only time I have any issues in the past was when PayPal has a hand in it. And they have paypal involve with their sire here. So I searched and searched for a way to call and ask why I can’t use my card and there is no way to call them. I sent an email but by the time I get anywhere with that the cards I’m looking for will be gone and I’ll have to start over. I used there automated chat but it’s useless. What is wrong with places that won’t help their customers? They have enough customers that they don’t care if I buy or send other people to or away from them?