WHYY app not working? crashes or has problems?

WHYY Status

Last Updated on 2023-09-13 by WHYY, Inc.

I have a problem with WHYY

Are you having issues? Select the issue you are having below and provide feedback to WHYY.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of WHYY Problems 😠👌🔥

- Streaming audio drops frequently and requires app restart

- No support for iPad landscape view or split view

- No Chromecast support

- Live stream reloads frequently, causing missed content

- App drains battery quickly when running in the background

- Playback stops randomly every 10 minutes

- Headings and summaries of suggested articles are cut off

- Notification bug persists.

Have a Problem with WHYY - Greater Philly’s NPR? Report Issue

Common WHYY Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WHYY app on iOS and Android devices. Solve all WHYY app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WHYY iPhone Issues and Solutions

WHYY iOS app crashes, not working, errors
WHYY iOS app network issues
WHYY on iOS has black/white screen

WHYY Android App Issues and Solutions

WHYY has errors/crashing/not working
WHYY server network connectivity issues
WHYY has black screen

WHYY iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WHYY app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WHYY app crashes or not working on Iphone (iOS):

Close and restart the WHYY app on iPhone
Update WHYY app to the Latest Version for iOS
Uninstall and reinstall WHYY iPhone app
Update your iPhone to the latest iOS version

Fix WHYY on iPhone unable to connect to server/internet connection issues::

To resolve WHYY network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WHYY black/white screen (blank screen) on iPhone:

Follow the WHYY iOS app troubleshooting guide Here →

WHYY Android App Issues and Solutions

Fix WHYY not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WHYY app issues:

Force Stop the WHYY App
1. On android, goto "Settings" » click WHYY app. » click "Force Stop".

Update WHYY to the latest version on PlayStore

Clear WHYY App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WHYY app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WHYY.

Fix WHYY unable to contact server/ WHYY internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WHYY » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WHYY » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WHYY on android.

Solve WHYY black/white screens issue on Android:

Follow the WHYY android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WHYY, Inc., developers of WHYY.

About this app

That means you can take Radio Times, Fresh Air, This American Life and all your other favorites with you wherever you go. this app is the leading public media company in the Greater Philadelphia region, serving people in Delaware, New Jersey, Pennsylvania and beyond. Whether you listen to our livestream or check out our on-demand audio and podcasts, with the this app App you can access our award-winning local and national news anywhere. In addition to a robust slate of locally-produced programs and services, this app is your local NPR and PBS member station. Listen to your favorite this app and NPR radio programming on your phone! You can find us on radio, TV, online and, now, in WHYY store. Because we’re a member-supported, not-for-profit organization, everything we do is made possible by listeners like you. Please consider making a donation at this app. org.