WHYY Listen Status

Last Updated on 2024-10-21 by WHYY, Inc.

I have a problem with WHYY Listen

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User reports:
No current problems

- Streaming audio drops frequently and requires app restart

- No support for iPad landscape view or split view

- No Chromecast support

- Live stream reloads frequently, causing missed content

- App drains battery quickly when running in the background

- Playback stops randomly every 10 minutes

- Headings and summaries of suggested articles are cut off

- Notification bug persists.

Common WHYY Listen Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve WHYY Listen network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the WHYY Listen App
1. On android, goto Settings » WHYY Listen » click [Force Stop]

Clear WHYY Listen App Cache and Data:
1. On android, goto Settings » Apps » WHYY Listen » Storage » click [Clear Data] option. This clears both data and cache.
2. restart WHYY Listen.

On android, goto Settings » Apps or Manage Apps tab.
Click WHYY Listen » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto WHYY Listen » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch WHYY Listen