Contact GoToTraining Support
Company Name: LogMeIn, Inc.
About: LogMeIn provides SaaS-based remote connectivity, collaboration, and support solutions for businesses
and consumers.
Headquarters: Boston, Massachusetts, United States.
GoToTraining Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with GoToTraining. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GoToTraining. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LogMeIn, Inc.
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Read 3 Customer Service Reviews 😭😔💔
Completely broken in every way I've tried to use it
by Kokubu
I can't get this to work at all, even for one of their "test" sessions.
On the main screen of the app, I typed the session number, and it brings up an alert saying I need to download the app. The button on the alert sends me back to the App Store, which confirms I've already downloaded it, and sends me back to the app.
I tried going to the support page and clicking the link there, and it just sends me to a blank white page in Safari.
I tried a different device (running a newer version of iOS), and it shows a webpage that says "Tap to join the session", and when I tap it, it says "Safari cannot open the page because the address is invalid".
I tried entering the meeting number from within the app, on the newer device, and it shows a spinner, darkens the screen, then half a second later resets the spinner and darkens the screen even more, and this repeats forever.
GoToTraining has some serious QA issues. I've tried to join their "test session" in 6 different ways (via the app, via the webpage, via the support link, each with 2 different devices), and they all fail -- and each in a unique way! Their support page is useless, too. If there's some secret trick to making this app work, I'm not smart enough to figure it out.
All video conferencing software is bad, but this is somehow the worst of all.
Poor app performance
by Avenexist
The app is very buggy on iPhone 11 Pro. I could barely get the app to switch screens like trying to tap the chat icon didn’t work 9/10 taps on it. Same for switch back to the video being presented. One time I switched to read a chat message and the entire row of icons on the bottom went black and I couldn’t change to do anything.
It’s great for school.
by Lain Murasaki
I saw some of the reviews I guess people might use it for work, but I’m attending school online, and let me tell you it’s actually very neat. I kinda thought that this was just going to be Skype, but it’s really cool it has a chat board for students and a raise your hand button. Honestly this was made of online students. I do have to say it does get a bit weird when multiple people are talking so this is why I gave it four stars.
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- Pulling issues faced by users like you is a good way to draw attention of GoToTraining to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
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- If you are a GoToTraining customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoToTraining.
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