Contact BigPay – financial services

Contact BigPay Support


Company Name:

About: With the power to manage your money anywhere, BigPay has one purpose, - to
empower you with essential financial services to level up your lives, one
transaction at a time. With the flexibility of a mobile app and physical card,
we give you the flexibility to improve your spending habits in one place.


 
  2026-05-21

BigPay Customer Service 💢

Hard-to-find customer service info can be a red flag. Is BigPay Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BIG PAY PTE. LTD.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BigPay Website

Privacy Policy: https://www.bigpayme.com/privacy-policy

Developer: Big Pay





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Protect your data and wallet. We investigate the developer's website (Bigpayme.com), verify they're legit, and uncover hidden scams or complaints.




4 Most reported problems 😔💔

4.0 out of 5
SAPURA BINTI AHMAD
2025-07-15

why I cannot do the verification with my mobile phone

Can’t sign up

2025-03-02

by Ninjababy

Ok did anyone test this app before releasing it? The sign up process is: download app, click on sign up, enter phone number, get OTP. Sounds easy right? Well the OTP is a link that opens in Safari with a message that says “Please install the BigPay app from the App Store” with a link. Click on the link and guess what happens? The App Store loads. Talked to customer support and they said to uninstall and reinstall the app and get back in touch if it happens again. It happened again but I’m gonna move on to an alternative. Thanks bye.

This app needs to be taken down

2025-03-03

by Whyalwsysme

This app as been holding users money and give no reasons for doing such.
Holding users money.
I have enough evidence for this. You can’t close peoples account and also hold on to their money. It’s evil.
You have done it to many people, I will be the last person you try this rubbish with.
Apple stop taking down my reviews as it stands.

Recovery passcode problem

2025-03-04

by Ash From BRU

I have a problem signing in the app. I do exactly what the bigpay support told me to. After clicking the link from sms. The app opens and ask for your passcode in numerical. The recovery passcode given to me in the email twice is in letters. This doesn’t make any sense. I wanted to gave up but i still got few ringgits left in bigpay account!!!




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Why should I report an Issue with BigPay – financial services?

  1. Pulling issues faced by users like you is a good way to draw attention of BigPay – financial services to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BigPay – financial services customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BigPay – financial services.


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